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Anna Crofts
309 Cross Bend
Plano, Texas 75001
214-766-9876



anna.crofts@yahoo.com





Profile

Lead UNIX Systems Administrator with thirteen years of direct experience resolving hardware, software and network problems on multiple versions of UNIX.  Have a total of fifteen years experience in the IT field.   Prior to entering into the IT field worked four years as a Software Developer.  Prior to working as a Software Developer worked eleven years in defense electronics both in production and in engineering.   



Anna Crofts

 

Professional Experience

Pepsi (Cognizant)
Plano, Tx
12/08 - Present
                                               
Lead UNIX Systems Administrator 
  • Manage three UNIX Administrators one at PepsiCo and two offshore.  
  • Partnered with Frito Lay Landlords and planned and implemented the ETC / Cert Labs move of more than 980 HP and Wintel servers.  
  • To facilitate communication between onshore and offshore team members implemented ETC Unix TWiki collaboration tool. Use the Wiki for shift handoff, status updates, server inventory and history, troubleshooting tips and centralized link reference to repositories such as Sharepoint and eRoom. Have over 300 topics thus far.. 
  • Write scripts (mostly korn) to validate applications and to auto generate trouble tickets. Script software inventory and versioning information and organized and implemented pre production roll outs in test environments.
  • Provide Unix Administration on HPUX, AIX and SuSE Linux in test environments, infrastructure servers and proof of concept builds. 
  • Interface with production teams and provide training to ETC UNIX Systems Administrators.
2010 Cognizant Excellence Award 2010 PepsiCo Account
2009 Cognizant Above & Beyond 3rd Quarter corporate award
2009 Pepsico Values in Practice
2008 PepsiCo / Cognizant Transition Award



Pepsi (Systemware)
Plano, Tx
10/06 - 12/08

Sr. UNIX Systems Administrator
  • Contract position with Systemware at PepsiCo. 
  • Build and maintain HP-UX test servers used to simulate the complex field environment used at Pepsi and Frito Lay worldwide. 
  • Servers are used to test software rollouts, upgrades and certification before being pushed to production.
  • Commercial applications that we install and use on servers DB2 both 32 bit and 64bit, Oracle, Tibco, WebSphere MQ, Apache, HPOV, Tripwire, Power Broker and HP OVO.   
  • Support multiple in house developed applications.



Anna Crofts


Essilor of America
Plano, Tx
5/06 - 10/06
Essilor is the world’s leading provider of eyeglass lenses.

Sr. UNIX Systems Administrator
  • One of two Unix Administrators responsible for twenty-five HP-UX servers in a production environment.
  • Install and maintain operating systems and system monitoring software.
  • Responsible for monitoring and performance tuning of servers to support Oracle database.
  • Develop korn and some Perl scripts for various administrative tasks such as monitoring system resources and patch levels.  
  • Perform system recovery of UNIX using Ignite and Omni back.  
  • Member of CCB.


ACI Worldwide
(S2 Systems, Inc)
Plano, Tx
1/97 – 5/06
ACI Worldwide is a global provider of electronic payments solutions for the world’s top financial institutions, retailers and payment processors.  S2 Systems was purchased by ACI in 2005

Sr. UNIX Systems Administrator
  • Managed forty servers running multiple versions of AIX, HP-UX, Sun Solaris, Linux, VOS and NCR Unix.
  • Install and maintain operating systems.
  • Install database servers Oracle, UDB, DB2, Sybase and Informix.
  • Install development tools gcc, C, C++ compilers and debuggers for each platform.
  • Install application tools Samba, gcc, Webmin, Apache, MySQL, WebSphere MQ, Wiki and DDD. 
  • Develop korn and some Perl scripts for various administrative tasks such as monitoring system resources and patch levels.  
  • Perform backup and system recovery of UNIX, Linux and VOS using Veritas Netbackup, QR and shell scripts that I wrote. 
  • Removed clear text protocols and implemented secure shell on all servers.
  • Implemented Samba login and Unix password validation using LDAP in Active Directory environment.   
  • Have experience with both IBM’s zSeries and iSeries running virtual Linux servers.
  • Support DNS and assist with NT Servers, Exchange Servers, DNS, DHCP, ArcServe and Veritas NetBackup, workstations, Cisco Router, VPN and firewall issues as needed.
  • Provide onsite UNIX and NT support in London and Holland offices. 


Anna Crofts

Education

            91 BS Computer Science at University of Texas at Dallas
            88 Dallas County Community College Comp Science & Business
79 AAS in Electronics at Indiana Vocational Technical College


Military Experience

1974 Honorable Discharge
E-5 Petty Officer Second Class in Commissary US Navy / Sea Bee’s   Royal Shellback traveled the circumference of the world by age 19.

Memberships:
Member of DFWUUG (Dallas Ft Worth UNIX Users Group)

Overall experience with UNIX

·        14 years on HP-UX on 9000-Series OS versions 10.20 to 11.31.
·        9 years on Aix on RS6000 and pSeries OS versions 3.2 to 5.3.
·        7 years on SuSE and Red Hat Linux running on x.86
·        5 years on Sun Solaris on Sparc, OS versions 7 to 8.
·        5 years on Stratus VOS on vSeries, XA/R, Continuum 600
·        2 years on zSeries Mainframe LPAR using SuSE Linux sles8
·        1.5 years on iSeries AS400 LPAR using SuSE Linux sles8 and sles9

Brainbench Certifications








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