Simple Senior Program Manager Resume Format in Word Free Download

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MayaHahn          

Roles:    ·     Project Management ·     IT Governance ·     Data Security ·     Enterprise Architect ·     Business Development ·     Procurement/Vendor Mgmt ·     Departmental Management   Tools/Methods: ·     Six Sigma ·     TQM ·     RUP ·     ITIL ·     SaaS ·     MS Project ·     Visio ·     SharePoint ·     Minitab ·     Clarity Industry Application: ·     Financial Services ·     Insurance ·     Mortgage Processing ·     Healthcare Education: ·     BS Information Technology ·        University of Phoenix Additional Training: ·     Six Sigma Green Belt ·     MCSE ·     Security+ ·     ITIL ·

Experience Summary      A systems architect and project management professional with over 17 years experience in fortune 100 financial, investment, insurance and Healthcare enterprises providing strategic planning, integration and data systems implementations.  Exemplary written and oral communication skills, ability to meet deadlines and deliver requirements on schedule and under budget.  As a project manager, Green Belt and certified systems engineer, has demonstrated ability to manage all project related activities including requirements gathering, scope definition, resource planning and status reporting coupled with integration and scalability within a virtual or onsite working team environment. Skills Inventory Project Management: ·         Business process planning ·         Requirements gathering ·         Data/Data Center migration ·         Budgeting/Forecasting ·         Post implementation support documentation ·         Benefit/cost ratio analysis and reporting ·         Vendor management ·         PMI methodology ·         Six Sigma methodology Analysis/Design: ·         Functional – Defining and mapping business processes. ·         Architectural - Capacity planning, technical reviews and specification design. ·         Configuration – Environmental setup (i.e. network connectivity, database servers, enterprise servers and applicable third party software), static data setup, script validation and production readiness review and analysis. ·         Data migration – Skilled in identifying strategy and transition approach, migration backup and recovery.

Chronological Summary of Experience

Sr. Project Manager, Infrastructure Architect

Confidential Healthcare, 7/11 – Present

• Architect/Strategist managing re-engineering of enterprise endpoint and data center computing solutions based on Cloud virtualization and mobile technologies – J2EE, SOA, SaaS, SSO, AUP
• Integration of virtual technologies – VMware, Citrix, EMC, SCCM. MS enterprise agreement, automated asset tracking and automation of user provisioning
• Multi data center consolidation and implementation of disaster recovery location/methodology.
• Active directory 2003 to 2010 migration and architecture validation. GPO architecture planning/strategy
• Service desk ITIL implementation and tools configuration

Project Manager, Web/Content Manager

Webmaster for Rent, 2/11 – 7/11

·         Independent Consultant providing Management, maintenance and execution of client projects following deliverable standards and contractual expectations.

·         Systems and environment management for clients web, application, email, hosting and internal computational systems.

·         Source and manage solution developers, engineers and database engineers for client projects, environment management and web/internet solutions. Responsibility for designing, implementing, and managing the electronic commerce (EC) or EDI programs within the organization, and advising corporate management on EC/EDI management and planning.

·         Webmaster and developer for internet hosted applications - medium to large sites several over 300k hits per day. Hosting over 35 DBDS.

Sr. Project Manager, Technology Delivery

Bank of America/Merrill Lynch, 8/09 – 2/11

·         Manage projects related to Merrill Lynch/BoA transition following internal procedure framework and accepted project management standards. Identify and analyze project deliverables and global needs impact.

·         Citrix Application Divestiture – Successful environment divestiture of 175 legacy applications migrated to a hosted Citrix environment.  Planning included configuration variables, user environments and data transfer for a seamless transition. Project required hardware acquisitions, environment configurations, engineering planning and user training.  Project realized $20,000 in monthly hosting and FTE time commitment savings while reallocation of hardware presented an additional $280,000 in savings.

·         Trading/Equities technology transition management – management of technology trading and investment platforms. Relocation of datacenter and technology platforms ensuring co-habitation of solutions management post corporate merger. Typical project range 3 – 5 months and $250k -  2 million costing.

Manager - IT Governance-Portfolio/Program Manager Web Solutions

Merrill Lynch/Bank of America, 11/05 – 8/09

·         Manage projects related to Merrill Lynch following internal procedure framework and accepted project management standards. Identify and analyze project team roles and responsibilities via regular team meetings and weekly status reports.

·         Mainframe Communication Gateway project – Successfully implemented project that encompassed an upgrade from declining technology as well as migration to a new physical infrastructure to accommodate capacity needed to support additional campus data requirements. Planning included strategy for user data and connection information transfer from legacy system to new infrastructure allowing for seamless transition. Project required configuration of new systems to encapsulate connections strings currently in use. Project allowed for a 50% increase in mainframe communications traffic and cost savings of $50,000 due to reallocation of technology.

·         Application availability project – Successfully deployed application and corresponding technology implementation allowing for software application availability monitoring and reporting as well as real time failure alerting for financial applications in the US and Europe. Technology solution implementation allowing for reduced after hours monitoring staffing realizing a $70,000 per year budget reduction.

·         System state project - Successfully implemented project allowing for off loading of session data from application web servers.  Planning included network resource utilization measurements and systems availability. Configuration involved relocation of application farm data to dedicated database servers coupled with minor changes to web application code.  Post implementation found 1.2% system latency increase while adding 25% capacity increase and allowed for systems redundancy from failure.

Data Security Manager

Fidelity Information Systems, 05/03 – 11/05

• Manage projects related to Fidelity Information Systems following internal procedure framework and accepted project management standards. Identify and analyze project team roles and responsibilities via regular team meetings and weekly status reports.
• Internet Application Security project – Successfully implemented project that encompassed an upgrade from declining technology to encompass more current security measures.  Project included development and end user modeling to ensure seamless transition.  Configuration included total build of new environment with a weekend changeover to accommodate users and application development. Project allowed for 80 man hours per year savings, diminished change window and single point administration of web security.
• Role Based Administration project – Successfully implemented project that encompassed an upgrade from declining technology as well as migration to a new physical infrastructure to accommodate security needs of the enterprise. Planning included strategy for user data and role information transfer from legacy system to new infrastructure allowing for seamless transition and role generation based on position. Configuration included infrastructure implementations, network communications routing and extensive end user modeling. Project allowed for single point, role based administration covering 3 data centers/20k+ users collapsing three departments into one six man staff saving $150,000 annually.

§  Password Scanning project – Successfully implemented project that included network technology implementation to support additional processing. Planning included vender sourcing and hardware planning for environment scalability for cross domain scanning.

Requirement included weekly password strength/composition scanning of entire campus with real time reporting and automated policy infraction enforcement. Project allowed for security compliance and security vulnerability mitigation as well as a budget reduction of $40,000 annually due to reallocation of staff.

Sr. Systems Engineer

Intuition, 02/00 – 05/03

• Workstation imaging project - Successfully implemented project allowing for the mass operating system install for workstation upgrades. Planning included extensive departmental usability sessions to discover user requirements.  Configuration included infrastructure upgrade to service image storage also custom scripting to provide appropriate configurations. Project reclaimed 2 man hours per workstation totaling 60 man hours per this system upgrade.
• Widows 2k upgrade project - Successfully implemented project allowing for the campus upgrade to windows 2000. Planning included strategy for user data transfer from legacy system to new infrastructure allowing for seamless transition. Configuration included technology upgrade with rollout of new desktop workstations. Project replaced 400 workstations spanning 12 weeks.
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