Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Columbia , SC , 29256,
USA .
University Of South
Carolina
Columbia , SC ,
USA .
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Maya Roy
B.E. (Electrical Engg), MS (Comp Sc.)
309 Groves Wood Ct,
Ph-803-397-9876
E-mail: Maya.Roy@pinnacleconsultingllc.com
WORK
EXPERIENCE
12 years of global consulting experience in
Utilities across the world in Distribution and Transmission domain. Experience
includes Design, Development, Implementation and Production Support for 3 major
Utility Customer Information System Platforms (Banner, Peace and S2K). Co-Founded
a software consulting firm and helped grow it to be a $1M firm in a period of 3
years. Involvements include business development, client management, project
management, proposal development and direct selling.
Ø Direct Energy, Tulsa, OK, USA. (July 2011 –
Till Date)
Senior Systems Analyst
§ Involved in the day to day operations of
the CIS after the upgrade of the CIS in April 2011
§ Finance Lead Technical Consultant resolving
issues with General Ledgers
§ Tax engine expert, worked with CCH’s upload
of tax files and jurisdiction assignments
§ Work with Direct Energy’s third party
vendors to resolve issues related to Billing (Regulus), Collections (DRN) and
Remittance (Choice Pay, CITI, Bank of Oklahoma)
§ The go-to person for the smooth operation
of the Customer Information System
§ Work with the team to make sure the deliverables
are up to client satisfaction
Ø Pinnacle Consulting LLC, Columbia , SC , USA . (October 2003 – July 2011)
COO/Lead Technical Consultant
·
Direct
Energy
§ Involved in the Texas Platform
Consolidation project which is a CIS upgrade project
§ PEACE Lead Consultant supporting 500000+
customers in Direct Energy
§ Finance Lead Technical Consultant resolving
issues with General Ledgers
§ Tax engine expert, worked with CCH’s upload
of tax files and jurisdiction assignments
§ Day to day work involves capturing
requirements and issues related to Enrollments, Metering, Tariffs, Billing,
Payments, Collections and Accounting and getting the most optimized solution
and delivering it to the client.
§ Work with Direct Energy’s third party
vendors to resolve issues related to Billing (Regulus), Collections (DRN) and
Remittance (Choice Pay, CITI, Bank of Oklahoma)
§ The go-to person for the smooth operation
of the Customer Information System
§ Interact with the client daily for issue
resolution and daily Production Support
§ Work with the team to make sure the
deliverables are up to client satisfaction
§ Keep the client and the team happy at the
end of the day
·
Alliance
Data.
§ Worked in the Peace platform.
§ Worked on projects related to tax and
tariff set up and resolved issues related to billing.
§ Worked on EDI implementations on Peace
platform.
§ Resolved issues related to daily and
monthly financial balancing.
§ Worked on projects related to credit
collections.
§ Resolved issues related to cash and payment
posting.
·
Noise
Consulting
§ Helped Noise prepare a proposal for a bid
for PEACE CIS at a client in Canada
§ Help Noise with their ongoing projects with
Con Ed and National Grid
§ Manage Pinnacle’s team working with Noise
to make sure the client is satisfied with the work done by Pinnacle’s resources
§ Interact with Noise to make sure Pinnacle
is exceeding their expectations
·
State
of South Carolina
§ Involved in the Beeline Bid process and got
qualified to bid for State Positions
·
SCANA
§ Build Behavioral Scoring project to
calculate a score to predict payment behavior of customers in Georgia in S2K
platform.
§ Developed Interruption management system
for industrial electric interruptible customers on S2K platform.
§ Interface development for third party
payment vendors for a major utility in South
Carolina on S2K platform.
§ Development of Electric Bulletin board for
a major Gas Pipeline company in South
Carolina .
·
Manage
several Indian projects involving development of customized solutions for
industries.
§ Selling through implementation of
Distribution management system for Pepsi India for their Orissa operation.
§ Manage a pilot revenue assurance project
for Tata Power, a major Electric utility in India .
Ø Indus International, Columbia , SC ,
USA.(June 1999 – October 2003)
Technical Consultant
Designing and Developing of Customer
Information System for utility industries using C in the back end and ORACLE
forms designer in the front end.
·
Customized
and Implemented the service order details part of BANNER in ElPaso Electric, ElPaso , Texas ,
USA in
Developer 2000 in a time frame of 6 months.
·
Developed
the EDI part of BANNER using 3tier architecture in ORACLE for Toronto Hydro, Toronto , Canada
in a time frame of 12 months.
·
Designed,
Developed and Maintained the Mobile Dispatch part of Service Order of BANNER using
ORACLE for Vectren , Ohio , USA
in a time frame of 24 months.
·
Worked
on Change Requests and Defect Fixes for several clients like Memphis Water, Tennessee , Sierra
Pacific,
Ø University of South Carolina ,
Columbia , SC ,
USA . (August
1996 – May 1999)
Graduate Student, Computer Science and Teaching
Assistant
Teaching C++ and computer literacy to
undergrad students.
Ø Grid Co, Bhubaneswar ,
Orissa , India . (November 1994 – December
1995)
Graduate Trainee
Maintaining the distribution center at
Tulsipur Grid Station.
EDUCATION
Ø M.S Computer
Science
Ø B.E Electrical
Engineering
National Institute of Technology
Rourkela, Orissa , India .
COMPUTER SKILL
Ø Language: PL/SQL, JAVA, C# .Net, C, C++,
Developer 2000, COBOL
Ø Tools: Eclipse, SVN, Putty, PL/SQL
Developer, Harvest, TOAD, Oracle Frontend
Ø Databases: ORACLE, SQL Server, Access, DB2
Ø Platforms: UNIX, WINDOWS, MS Dos, Mainframe
Ø Office Suites: MS
Office (Word, Excel, PowerPoint, FrontPage, Visio, Project, Access)
STRENGTHS
Excellent Leadership skills
Confident and clear communication skills.
Great at Multi tasking
Great Attitude.
Ability to work well in a team and
get along with everybody
Strong technical knowledge.
Honest and Straight forward
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