Senior Systems Analyst Resume Pattern in Word Format Free Download -->

Senior Systems Analyst Resume Pattern in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Maya Roy
B.E. (Electrical Engg), MS (Comp Sc.)

309 Groves Wood Ct,
Columbia, SC, 29256, USA.
Ph-803-397-9876
E-mail: Maya.Roy@pinnacleconsultingllc.com

WORK EXPERIENCE

12 years of global consulting experience in Utilities across the world in Distribution and Transmission domain. Experience includes Design, Development, Implementation and Production Support for 3 major Utility Customer Information System Platforms (Banner, Peace and S2K). Co-Founded a software consulting firm and helped grow it to be a $1M firm in a period of 3 years. Involvements include business development, client management, project management, proposal development and direct selling.

Ø  Direct Energy, Tulsa, OK, USA. (July 2011 – Till Date)
Senior Systems Analyst

§  Involved in the day to day operations of the CIS after the upgrade of the CIS in April 2011
§  Finance Lead Technical Consultant resolving issues with General Ledgers
§  Tax engine expert, worked with CCH’s upload of tax files and jurisdiction assignments
§  Work with Direct Energy’s third party vendors to resolve issues related to Billing (Regulus), Collections (DRN) and Remittance (Choice Pay, CITI, Bank of Oklahoma)
§  The go-to person for the smooth operation of the Customer Information System
§  Work with the team to make sure the deliverables are up to client satisfaction


Ø  Pinnacle Consulting LLC, Columbia, SC, USA. (October 2003 – July 2011)
COO/Lead Technical Consultant

·         Direct Energy
§  Involved in the Texas Platform Consolidation project which is a CIS upgrade project
§  PEACE Lead Consultant supporting 500000+ customers in Direct Energy
§  Finance Lead Technical Consultant resolving issues with General Ledgers
§  Tax engine expert, worked with CCH’s upload of tax files and jurisdiction assignments
§  Day to day work involves capturing requirements and issues related to Enrollments, Metering, Tariffs, Billing, Payments, Collections and Accounting and getting the most optimized solution and delivering it to the client.
§  Work with Direct Energy’s third party vendors to resolve issues related to Billing (Regulus), Collections (DRN) and Remittance (Choice Pay, CITI, Bank of Oklahoma)
§  The go-to person for the smooth operation of the Customer Information System
§  Interact with the client daily for issue resolution and daily Production Support
§  Work with the team to make sure the deliverables are up to client satisfaction
§  Keep the client and the team happy at the end of the day

·         Alliance Data.
§  Worked in the Peace platform.
§  Worked on projects related to tax and tariff set up and resolved issues related to billing.
§  Worked on EDI implementations on Peace platform.
§  Resolved issues related to daily and monthly financial balancing.
§  Worked on projects related to credit collections.
§  Resolved issues related to cash and payment posting.

·         Noise Consulting
§  Helped Noise prepare a proposal for a bid for PEACE CIS at a client in Canada
§  Help Noise with their ongoing projects with Con Ed and National Grid
§  Manage Pinnacle’s team working with Noise to make sure the client is satisfied with the work done by Pinnacle’s resources
§  Interact with Noise to make sure Pinnacle is exceeding their expectations

·         State of South Carolina
§  Involved in the Beeline Bid process and got qualified to bid for State Positions

·         SCANA
§  Build Behavioral Scoring project to calculate a score to predict payment behavior of customers in Georgia in S2K platform.
§  Developed Interruption management system for industrial electric interruptible customers on S2K platform.
§  Interface development for third party payment vendors for a major utility in South Carolina on S2K platform.
§  Development of Electric Bulletin board for a major Gas Pipeline company in South Carolina

·         Manage several Indian projects involving development of customized solutions for industries.
§  Selling through implementation of Distribution management system for Pepsi India for their Orissa operation.
§  Manage a pilot revenue assurance project for Tata Power, a major Electric utility in India.

Ø  Indus International, Columbia, SC, USA.(June 1999 – October 2003)
Technical Consultant
Designing and Developing of Customer Information System for utility industries using C in the back end and ORACLE forms designer in the front end.
·         Customized and Implemented the service order details part of BANNER in ElPaso Electric, ElPaso, Texas, USA in Developer 2000 in a time frame of 6 months.
·         Developed the EDI part of BANNER using 3tier architecture in ORACLE for Toronto Hydro, Toronto, Canada in a time frame of 12 months.
·         Designed, Developed and Maintained the Mobile Dispatch part of Service Order of BANNER using ORACLE for Vectren, Ohio, USA in a time frame of 24 months.
·         Worked on Change Requests and Defect Fixes for several clients like Memphis Water, Tennessee, Sierra Pacific,  

Ø  University of South Carolina, Columbia, SC, USA. (August 1996 – May 1999)
Graduate Student, Computer Science and Teaching Assistant
Teaching C++ and computer literacy to undergrad students.

Ø  Grid Co, Bhubaneswar, Orissa, India. (November 1994 – December 1995)
Graduate Trainee
Maintaining the distribution center at Tulsipur Grid Station.

EDUCATION

Ø  M.S Computer Science
University Of South Carolina
Columbia, SC, USA.

Ø  B.E Electrical Engineering
National Institute of Technology
Rourkela, Orissa, India.

COMPUTER SKILL

Ø  Language:         PL/SQL, JAVA, C# .Net, C, C++, Developer 2000, COBOL
Ø  Tools:               Eclipse, SVN, Putty, PL/SQL Developer, Harvest, TOAD, Oracle Frontend
Ø  Databases:        ORACLE, SQL Server, Access, DB2
Ø  Platforms:         UNIX, WINDOWS, MS Dos, Mainframe
Ø  Office Suites:    MS Office (Word, Excel, PowerPoint, FrontPage, Visio, Project, Access)

STRENGTHS
Excellent Leadership skills
Confident and clear communication skills.
Great at Multi tasking
            Great Attitude.
            Ability to work well in a team and get along with everybody
            Strong technical knowledge.
Honest and Straight forward


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