Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
OBJECTIVE
A highly qualified professional with 25 years diverse
experience within software applications and automated operations seeking to
apply my knowledge and skills to a similar position in a reputable
organization.
SUMMARY
TECHNICAL SKILLS
EXPERIENCE
EDUCATION
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JOY
finnegan
309 E66th Street, New York, NY 10001 •
(212) 288-9876 • joy@prodigy.net
OBJECTIVE
A highly qualified professional with 25 years diverse
experience within software applications and automated operations seeking to
apply my knowledge and skills to a similar position in a reputable
organization.
SUMMARY
· Extensive expertise managing all areas of mainframe operating
systems, client server platforms, distributed networks and software support
experience in the telecommunications industry.
· Works independently as well as with teams across various
design, development, test and production maintenance projects.
· Innovative and results oriented approach to generate new
ideas to improve the quality of support.
· Successful communicator with ability to accurately identify
business issues and interpret them to IT teams in order to produce and
implement tailored solutions seamlessly.
· Excellent analytical, problem-solving and leadership
skills, consistently exceeding objectives on performance evaluations.
TECHNICAL SKILLS
Operating
Systems:
Unix/Aix/Solaris/Linux, Windows, DOS
Languages/Platforms: Perl, Shell, Rexx, XML
Databases: MySQL, Oracle
Application
Packages/Tools: Netcool, HP
Openview, BMC Patrol, ACE, Mercury, WebSphere, Vantive, Remedy, Putty
EXPERIENCE
AT&T – Yorktown Heights, NY
Senior Systems Analyst · Dec ‘96 – Present
Primarily responsible for the
deployment of application code, to determine problems and provide subsequent
support on any fix to verify the integrity and health of enterprise systems.
o
Direct
monthly and quarterly change releases with multiple internal teams in which new
code is deployed for software applications including mail, registration, member
profile and database updates.
o
Manage
all aspects of Netcool System Administrator software, including installation,
update and daily support of the product.
Lead tier 1 support team in customize alarming and with development
teams to add/remove all pertinent monitoring.
o
Write
and maintain automated perl scripts which simulate user activity in order to
verify the health of the applications, including mail, dns, news, ldap and
database servers. Script forwards any
alerts to Netcool for problem determination.
o
Write
and maintain automated remote perl and shell scripts which alert on all types
of server issues including errors found in log files, cpu problems, file system
alerts, daemon failures and any other type of potential problems.
o
Install
and maintain both mysql database and apache webserver which contain information
on all incoming alerts. This information
includes the explanation of the alert, action to be taken, possible symptoms,
probable fixes and servers affected.
o
Oversee
WebSphere System software including tier 2 support of mission critical
applications. These include DSL and
Lightspeed Registrations and all member profile activity.
o
Unix
Systems Administrator for AIX Netcool monitoring systems. Responsible for 24x7 availability as well as
for all necessary software updates and security patches.
o
Work
with several development teams to write, test, implement and install perl
scripts which simulate all production API’s to verify their health. These API’s are vital for the mission
critical applications to which we support
NOTEABLE PROJECTS
o
Developed
and created a log consolidation server containing automated perl scripts which pulled
down thousands of log files from hundreds of servers to a single host. Also installed a mysql database on the host
for inputting data from the logs.
o
Transitioned
the entire Netcool Monitoring Server Farm consisting of 10 servers, from Linux
to Aix without interrupting service.
o
Saved
the company over a million dollars by designing and writing secure, reliable
and responsive monitoring scripts rather than purchasing BMC Patrol agent
software.
o
Managed
automated operations task which included testing different monitoring products
including BMC Patrol, HP Openview, ACE and Netcool. Worked for a time on each platform,
installing and maintaining the products.
Systems Analyst · Dec ‘91 – Dec ‘96
Technical lead for the computer room operations which
included running TPF, MVS and VM systems.
o
Point
of contact for the TPF automated system activity. Maintained software product called ACE which
replaced operator input via automated basis.
o
Wrote
all system documentation for the Computer Operators in day to day activities.
o
Mentored
and trained the Computer Operations Team on the daily system work and system
maintenance.
o
Worked
all change windows to provide technical support for problem solving.
Computer
Operator ·
Mar ‘87 – Dec ‘91
Oversee the running of the computer
systems, ensuring consistent availability and working with managing all change
activity.
o
Demonstrated
a logical approach to problem determination and resolution.
o
Developed
skills for handling and managing crisis situations.
o
Recognized
deviant conditions and determined if a potential or actual problem existed.
o
Resolved
abnormal conditions through the aide of several monitoring tools.
EDUCATION
BA,
Computer Information Systems & Mathematics (Awarded 1986) – Iona College,
New Rochelle, NY
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