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TERESA CAHILL

309 Elm Street   Downers Grove, IL   60001

(630) 969 9876    teresal@comcast.net    

CANDIDATE SUMMARY

This Leader has driven success in projects and programs in a wide range of industries.  Competent in commonly used Project approaches and softwares, seasoned in aligning functional resources and stakeholders, this is the Project-Program Leader for full life cycle leadership of key initiatives, or successful salvage/delivery when in-progress efforts fail to prosper.  Senior graduate instructor in Program and Project Management, DeVry University, a strong asset for advancing skills of less experienced Project Managers.

PROFESSIONAL EXPERIENCE

WALGREENS                                                                                                                                                 2009-2010

Project Manager, Adult Beverages Reintroduction and Related Systems Improvements

Provided Project and Production leadership in reintroduction of Beer/Wine sales to 5,000 stores and development of required business infrastructure, executed at pace and success rate unprecedented in Liquor Industry:

·         Integrated thirteen organizational functional areas required for implementation

·         Developed production model for licensing, pre-sales, sales in 5,000 stores in 40 states and Puerto Rico

·         Led 6 rapid development efforts to assure the presence of business-effective and legally compliant  POS, A/P, Cost Management, and Vendor Managed Pricing initiatives, resulting in measurable profitability in this new product line

MARSH McLENNAN - CS STARS SOFTWARE PRODUCT DIVISION                                                        2007-2008

Director, Product Management, Medical Billing Division. 

Provided Project, Product and Operations leadership to conversion of flagship MedBill product:

·         Integrated four primary functional development/test areas to allow Agile implementation

·         Managed web-based product to market in only 6 months, after firm had experienced nearly 18 months of failure in reaching market, to an estimated sales value of more than $4 Million.

·         Led 3 rapid solution “deep dives” against difficult development and production obstacles, resulting in first CS STARS product to apply InRule Rules Engine to CS STARS' Enterprise application.

AT&T, VIA CONTRACT TO TRILLIUM SG                                                                                     2005-2007

Project Manager/Vendor Manager, Information Technology, Client-Vendor Management. 

Developed and synchronized PM-vendor management method between Yahoo! and ATT, to make development transparent to leadership and staff of both firms.  Managed activity in all process stages both as PM and functionally, while training 3 inexperienced PM trainees to CAPM level:

·         Created work process setting for first on-time/at spec delivery of ATT Lightspeed releases in the history of that program. 

·         First escalation point for technology problem areas, both in inter-firm management and technical resolution efforts.

·         Led IT management of AT&T ISP compatibility with Windows Vista introduction.

AFFINITY BANK                                                                                                                                           2005

Program Manager, Health Industry Market Entry Assessment, Compliance. 

Developed Health-Life Sciences Industries approach and market plan, status reporting method for California consumer bank pursuing expansion of products/services offerings into these complex markets.  Developed product development terms and schedules, marketing and sales plans.  Program successfully stepping through exposure targets, exceeding $35 Million.

ABBOTT LABORATORIES VIA CONTRACT TO PROJECT LEADERSHIP GROUP, INC                          2003-2005
Project Manager, multiple Advanced Devices  and Diagnostics. 

Led key project initiatives while training 3 project managers for successful entry into Abbott's Critical Chain-Prochain project structure:

Human-Machine Interface project:

·         Remedied "broken" one-year HMI project, re-tracking and bringing operations/software project in at originally scheduled specification, end date, and cost.

·         Drove inventory and compliance project of nearly 1200 capital machines located at 13 US and Puerto Rico sites, determining and stratifying software security issue for each, and developing striated action plan and monitoring methodology.

CAP GEMINI ERNST & YOUNG                                                                                                       2002-2003

Manager, Health. 

Program evaluation and functional remediation/rightsizing of hospital-based Radiology and Cardiology programs across USA.

DVI BUSINESS CREDIT NEWPORT BEACH, CA                                                                            2000-2002

Director, Healthcare Credit, Financial Systems Analysis

·         Developed strategy for rapid and compliant data interface-transfer of Healthcare provider data to receivables analysis firm.

·         Executed workout of $28MM credit to faltering Home Care financing firm, resulting in successful takeout of client firm, restructurin with other funding sources, and new collection of debts formerly deemed noncollectable.

·         Mobilized and generated $700K/year business applying foreclosed software firm.  

·         Developed necessary processes, workflows, staff training to permit use of automated cash reporting.  Highly interactive and organizational project, with a key element of gaining and keeping customer confidence

NORTHWEST COMMUNITY HOSPITAL,  ARLINGTON HEIGHTS, IL                                           1998-2000
Project Manager, Finance, Information Systems and General Management. 

Led remedial efforts following unsuccessful enterprise software implementation:

·         Led successful disaster recovery efforts following troubled launch of enterprise charge capture/billing system, resulting in collection over 1.5 years of nearly $24MM of "lost" billings from failed launch .

·         Implemented Radiology Management System ("RMS"), providing project management leadership, software development management, and vendor relations services.

WOLTERS KLUWER, NA, CCH DIVISION, CHICAGO, IL                                                               1996-1998

Senior Project Manager, Operations. 

Modeled and led PMO approach in firm where Projects had not been formally acknowledged or performed:

·         Led Business Simplification initiative, reducing pricing combinations by 85%, without loss in revenues or share.

·         Managed upgrade from Enterprise Oracle v.9.4 to v.10.7, resulting in smooth project, without downtime or revenue lags for $12 Million transition.

Administrative Editor, Health-Medical-Entitlements                                                                                   1994-1996

Administrative Editor of 16 subscription products, including CCH Medicare and Medicaid Guide, CCH Medical Device Reporter, CCH Medicare-Medicaid Fraud and Abuse Reporter.  Provided operational and administrative management to a functional staff of writing attorneys and technical support staff:

·         Led transition from paper to electronic media and e-commerce efforts of CCH Health-Medical-Entitlements product line, saving nearly $2 Million per year over prior practices.

·         Led Health products' transitions from highly formatted text files to flat HTML, overcoming past practice, operations and editorial workflow barriers.

INGALLS MEMORIAL HOSPITAL HARVEY, IL                                                                              1991-1994

Administrative Director, Cardiovascular Services
Quality remediation activity drawing on six physician specialties.  Led program quality and financial performance turnaround as internal administrative consultant, providing administrative management to staff of 65, project leadership to 12 team members and 245 recognized stakeholders, including 20 senior physicians and surgeons.

NORTHWEST COMMUNITY HOSPITAL ARLINGTON HEIGHTS, IL                                             1990-1991
Administrative Director, Cardiology Services

Led development of Cardiovascular Services program, including program outfitting, staffing, and contracting. Provided administrative and operations management to staff of 55, project leadership to 10 primary organizational team contributors and 210 recognized stakeholders, including senior physicians, anesthesiologists, and surgeons.

LOYOLA UNIVERSITY OF CHICAGO MAYWOOD, IL                                                                   1989-1991
Administrative Director of Medicine, Foster McGaw Hospital

Administrative Management of 350-member physician group practice and 130 support staff; turned around financial loss position of department via improved service capture and coding practices. 

CANADIAN IMPERIAL BANK OF COMMERCE CHICAGO, IL                                                      1989
Associate Vice President, Health Care

ADVOCATE HEALTH SYSTEM OAK BROOK, IL                                                                           1977-1989
Progressive staff and management roles, Cardiology and Radiology

LOYOLA UNIVERSITY OF CHICAGO MAYWOOD, IL                                                                               1975-1977
Supervisor, Cardiology Research and Cardiac Catheterization Technologist

 

 

 ADULT EDUCATION INSTRUCTOR EXPERIENCE

Praxis PMI Certification Preparation Class                                                                                                  2005

Contract Instructor

·         Instructed 4-Day PMI-sanctioned class preparing candidate for certification exam, achieving a 95% primary success rate in offering this curriculum in 8 class offerings, training nearly 200 PMP applicants.

Illinois Benedictine University Lisle, IL                                                                                            2002-2004

Instructor, Computer Science and Information Systems

·         Course: Health Information Systems

Keller Graduate School of Management, Oakbrook Terrace, IL                                                     2000-Present

Senior Instructor, Project Management Curriculum

Courses:Project Management PM586, Advanced Program Management PM587, Project Risk Management PM595, Project-Program Procurement Management PM 598, Project Management Capstone PM600

EDUCATION/CERTIFICATION SUMMARY

Masters of Project Management, Software Development Project Management, Keller Graduate School of Management

M.B.A., Finance, Keller Graduate School of Management Chicago, IL

B.S., Biology, Loyola University of Chicago

Project Management Professional (“PMP”) ® Certification of Project Management Institute

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