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PROFILE
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PROFILE
A
Dynamic and Proactive Project Manager and Leader with 12 years of professional
experience and a track record of consistently improving profit margins on projects
by up to 12%, completing projects at up to 7% under budget, delivering 90% of
projects on time and decreasing staff attrition rates by up to 30%. I have
leveraged client facing skills, communication skills, knowledge and abilities
to lead, coach, mentor, and influence both local and international cross
functional teams to deliver complex software systems (SAP, Oracle, PeopleSoft) to
the satisfaction of clients in both the public and private sectors.
SUMMARY OF EXPERTISE
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Coaching & Mentoring
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Earned Value Management
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Service Level Management
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Leadership & Influence
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IT Service/Goods Procurement
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Scheduling & Control
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Requirements Gathering
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RFP,
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Stakeholder Management
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Value Engineering/Analysis
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Change Management & Control
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Release & Deployment Mgt.
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Proposal Development
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Service Delivery Management
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Contracting & Negotiation
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EMPLOYMENT HISTORY
Sr. Technical Project Analyst – March 2010 – Present
Wellpoint, Inc. (Anthem Blue Cross Blue Shield) – Chicago, IL (Healthcare/Insurance
Sector)
Accountable key resource
providing advanced project management for enterprise software applications
implementation projects; working with staff to ensure operational needs are met
within established guidelines; coordinating multiple functions, project
management activities, and overseeing major process improvement efforts;
reviewing work of other team members to determine appropriateness and/or
accuracy of results; leading resource planning to meet targeted deadlines; and
training staff on department protocol and procedures.
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Maintained 100%
success rate for passage of Governance Life Cycle quality gates for $110M
project portfolio including Health Care Reform projects, Claims & Payment
Systems, and Member Portals.
Sr. Project Manager – Oct 2003 – Present
Glocoms, Inc. Chicago – USA (Information Technology & Management Consulting firm)
Lead and direct complex multi-sector
project implementations from inception to closeout, involving cross functional departments
and multidisciplinary teams. Develop and implement project management plans
including master schedules and budgets, change management, release &
deployment management plans. Developing
project teams and enhancing operational efficiency for public and private
sector clients. Sample projects and accomplishments include the following:
·
Government Financial Management Information
System (2008-2009) – Lead and direct a project team of 11
consultants. Leveraged ITIL framework for change and release management to
complete the project on time and $260K under budget. Client: World Bank (WB);
Budget: $8M
·
Procurement
Management Information System (2008-2009) – Project Manager and Change
manager responsible for the design, specification, procurement and
implementation management of the PMIS for COMESA (17 African Countries). Software:
Drupal, Oracle 10g, Linux, Apache. Budget: $7M.
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Integrated
Financial Management Information System (2008) – Implemented ITIL framework for Change and Release Management
during project implementation and transition. Software: Oracle Financials, HP
Open View. Client:
World Bank; Budget: $5M
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Proactive
Trade Information System (2007) - Project
manager for deployment and testing SAP-based system. Utilized Agile
methodology; responsible for change & release management, schedule and cost
control. Optimized change management process during deployment. Budget:
$1.5M
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Budget
Preparation and Information Systems (2007) – Designed infrastructure, Specified hardware and software.
Developed procurement documents to source and acquire HW/SW and implementation
services at 8% under budget. Client: World Bank; Budget: $4M
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LAN/WAN
design & implementation for Government of Rwanda (2008-2010). Implemented ITIL framework for
Configuration, Asset and Change Management using BMC Remedy tools to adequately
record and track all network assets, configuration, versions and releases.
Reduced service desk calls by 35%. Client:
World Bank; Budget $7M
·
Data
Dictionary Development for Chicago Department of Public Health (2005) – Implementation Manager and Data Architect
for the design and implementation of the Master Data dictionary for CDPH. Lead
a team of 3 IT experts. Client: City of Chicago .
Completed ahead of schedule
Assistant Project Manager – Feb 2003 – Sep
2003
Rainmaker Associates, Columbia ,
MD – USA (Engineering & Construction Management)
Provided technical assistance and support to
Sr. Project Managers including: Establish and maintain internal project
tracking systems; Develop and distribute RFP, RFI, RFQ to vendors; Analyze and
evaluate vendor bids and quotes; impact analysis of change requests on schedule
and budget; contract negotiations and award
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Effectively process and manage 100% of payment
requisitions on time;
Engineering Technician – August 2002 –
February 2003
ECS Limited, Chantilly ,
VA – USA (Engineering & Construction Management)
Field Inspection and
testing of soil, asphalt, steel, rebar and concrete for construction; Performed
proctor, liquid limit, plastic limit (PI), sand equivalent, gradation, and soil
classification tests; prepared reports with detailed test results and presented
to geotechnical engineer (PE).
·
Submitted 100% of complete and accurate
reports on time.
Oracle DBA/GIS Analyst – August 2000 –
August 2001
Environment Canada ,
Toronto , ON – Canada (Environmental Management)
Utilized GIS (AutoCAD, Arc GIS, CARIS) to
provide geologic assessments in various settings related to aquifer protection
and recharge enhancement; Designed and created oracle databases as well as
perform database maintenance and administration tasks including: capacity &
availability management, backup & recovery.
·
Maintained 100% database uptime.
EDUCATION & CERTIFICATIONS
ü
B.Sc.
Earth Sci & Geographic Information Systems - Dalhousie University , Halifax ,
Canada . (2001)
ü
Certificate
in Project Leadership –
Cornell University, New York, USA (2011)
ü
Certified
Project Management Professional (PMP) – PMI , USA
ü
Certified
in ITIL Foundation v3 – Exin ,
USA
INFORMATION TECHNOLOGY TOOLS
ü ERP/Collaboration – Oracle, SAP, PeopleSoft, SharePoint,
Rational Requisite Pro
ü Project Management – MS Project, Primavera, Planview, Clarity
ü Operating Systems – Linux, Windows, Unix, Mac OS
ü Databases – Oracle, SQL Server
ü Frameworks/Methodologies – ITIL, CMMi, CoBiT, PMI, RUP, SDLC, Agile,
Scrum, Six Sigma, Prince2
ü Healthcare / Claims Management – Facets, WGS, Star, HIPAA, ICD-10
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