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                                          Saofia Bateki

                                          309 Providence Dr.

                                       Frisco, Texas 75001

                                       Phone: 469 323 1230

                                             Email: sofia@yahoo.com

 

OBJECTIVE

To secure a Project Management related position in a stable and growing organization that will allow me to leverage my experience and obtain professional growth and career advancement.

                                                PROFESSIONAL SUMMARY

v  Result oriented professional with more than 10 years of managing projects - analyzing, integration and implementation.

v  Experienced managing projects using various methodologies – Agile, Waterfall, RUP and PMI.

v  Demonstrated success and strong solving abilities.

v  Experienced with IT planning and development, business systems implementation and client communication support.

v  Experienced in small, medium and large-scale projects planning and reporting with strong communication and presentation skills to engage technical and non-technical audiences.

v  Ability to resolve complex issues in a fast paced environment.

v  Responsible for managing all aspects of the projects including risk and change management

v  Primary point of contact for stakeholders.

v  Experienced managing project budgets, schedules, scope, quality and risk to achieve a business objective

v  Actively engages clients through all phases of the project life cycle, ensuring client satisfaction through timely communication and consistent completion of deliverables within communicated timeframes.

v  Experienced using MS Project and Microsoft Server, Clarity, Excel, SharePoint and Visio in managing projects.

 

                                                    PROFESSIONAL EXPERIENCE

 

Citigroup                                                                                                      March 2011 – Present

Job Title: Sr. Project Manager- Retail Partnership Cards                            

Project 1: Managed a project to comply with Federal Regulation (Dodd-Franks).

Project 2: Managed a Sunoco Reward Plus

Project 3: Managed a Project to manage recurring payments

v  Maintained the project schedule and project budget using Earn Value Analysis techniques, and project risks, assumption, Issues and definitions.

v  Responsible for creating project charters. Project was managed from requirement gathering, design, coding, UAT, Implementation

v  Worked with the team to develop projects WBS. I was also responsible for managing the scope of the project   through change control process, I managed the risks and issues and mitigations plans for the identified risks.

v  I used excel to help track project budget, Visio and PowerPoint for presentation and Project planning.

v  Performed overall project planning from initiation through implementation in a PMO environment.

v  Responsible for taking the projects from concept through final implementation (including initiation, planning, executing, controlling and closing).

v  Defined, estimated and schedules project work to achieve the scope.

v  Negotiated scope, resources and schedule changes with stakeholders.

v  Managed both internal and external stakeholders’ expectation through effective communication.

v  Led and facilitated requirements gathering sessions including interviewing Customers at all level.

v  Created project plan using MS Project, executed plan, and adjusted the plan as necessary.

v  Facilitated regular meetings with global international peers-global communication plan and projects status update and assisted with annual planning and budgeting process.

v  Estimated work effort and Resource requirements while managing and documenting business processes.

v  Established project communication guidelines; tracked project deliverables and issued change requests as needed.

v  Managed, monitored and forecasted project execution across all knowledge areas.

Bank of America -Consulting

Job Title: Sr. Project Manager – Bank of America Home Loans and Insurance –    Oct. 2010 - Present

Project I:  Establishing the overall infrastructure for the Analytics environment.

Project II: Build a centralized Business Intelligence and Analytics tools and processes.

v  Project involves following federal guidelines and regulations

v  Performed overall project planning from initiation through implementation in a PMO environment.

v  Negotiated scope, resources and schedule changes with stakeholders.

v  Managed both internal and external stakeholders’ expectation through effective communication.

v  Tracked progress on projects and team activities including taking corrective action to keep project on schedule.

v  Led and facilitated requirements gathering sessions including interviewing Customers at all level.

v  Facilitated regular meetings with global international peers-global communication plan and projects status update and assisted with annual planning and budgeting process.

v  Estimated work effort and Resource requirements while managing and documenting business processes.

v  Established project communication guidelines; tracked project deliverables and issued change requests as needed.

v  Using MS Project/Clarity to manage project.

Tenet Healthcare Corporation                                     March. 2010– August 2010

Position:   Sr. Project Manager – Applied Clinical Informatics.

Project: Impact project will provide each Tenet facility with a unified core suite of applications along with supplemental specialty applications to improve patient care and support clinical practice.

Responsibility Summary:

v  Managed the implementation of Cerner Millennium computing platform.

v  Manage d project involving Federal, State, Local regulations and legislation.

v  Responsible for all aspects of the project – development through implementation of system. 

v   Managed the day-to-day business objectives of a large scale project (IMPACT Project –Improving Patient Care via Technology).

v  Managed and lead cross functional teams.

v  Ensured process documentation, cross functional review, & change control.

v  Managed scope and mitigated risk across projects.

v  Developed and maintained customer and vendor relationships.

v  Communicated and documented project status and strategic recommendations to stakeholders on a regular basis; escalate issues accordingly via the appropriate channels.

v  Monitored day-to-day activity of the project team and ensured work is progressing as planned.

v  Lead project status meetings and reported project status to Senior Technology Leadership

v  Assisted in the post-implementation analysis to ensure that requirements are fulfilled.

v  Used MS Project (Scheduling, baseline, resource allocation/leveling, and reporting) and Clarity, Excel, SharePoint and Visio in managing my projects.

 

The Insource Group, Dallas, TX.   - Consultant                                  June 2008 – July 2010

 

Compucom, Dallas, TX                                                                                 

Job Title: Sr. Project Manager/Consultant. 

Project (I): Regional Billing. Convert an internal billing system into a regional billing system. (

Project (II): Labor Tracker. Project scope was to be able to track and verify internal and external contractors

Responsibility Summary:

v  Performed overall project planning from initiation through implementation in a PMO environment.

v  Responsible for taking the projects from concept through final implementation (including initiation, planning, executing, controlling and closing).

v  Negotiated scope, resources and schedule changes with stakeholders.

v  Managed both internal and external stakeholders’ expectation through effective communication.

v  Tracked progress on projects and team activities including taking corrective action to keep project on schedule.

v  Led and facilitated requirements gathering sessions including interviewing Customers at all level.

v  Used MS Project/Server, Excel, SharePoint and Visio in managing my projects.

Mary Kay Inc., Addison, TX                                                                        

Job Title: Portfolio Sr. Project Manager-Consultant

Project (I): Global Tracking. Project Scope was tracking global independent contractors.     

Project (II): Global Access. Project scope was to create global interaction among independent contractors.

Responsibility Summary:

v  Responsible for taking the projects from concept through final implementation (including initiation, planning, executing, controlling and closing).

v  Managed global Infrastructures and software development projects.

v  Defined, managed, and tracked the project schedules, project activities, weekly team meetings and weekly status reports from initiation to implementation.

v  Managed project teams consisting of local and offshore resources.

v  Tracked projects progress and team activities including taking corrective action to keep project on schedule.

v  Estimated work effort and Resource requirements while managing and documenting business processes.

v  Used MS Project and Project Server, Excel, SharePoint and Visio in managing my projects.

 

AVA Consulting-Consultant                                                                August 2006 – July 2008

Sabre, Southlake, TX                                                                                          

Job Title: Sr. Project Manager/Consultant

Project (I) Crew Scheduling. Project Scope was creating a crew scheduling application.

Project (II) Air Operations. Project Scope was to help client manage its operation efficiently.  

 

Responsibility Summary:

v  Developed project planning documents and collaborated with the clients and stakeholders for approvals

v  Established project communication guidelines; tracked project deliverables and issued change requests as needed.

v  Managed project teams consisting of local and offshore resources.

v  Responsible for taking the projects from concept through final implementation (including initiation, planning, executing, controlling and closing).

v  Developed scope of project; gather and documented business requirement to correspond with approved scope.

v  Defined, managed and tracked the project schedules, project activities, weekly team meetings and weekly status reports from initiation to implementation.

v  Used MS Project and Clarity, Excel, SharePoint and Visio in managing my projects.

Southwest Airlines, Dallas, TX                                                                                                                 

Job Title: Sr. Project Manager/Consultant.

Project (I): MQSeries Upgrade. Project Scope was upgrading and implementing a software package.      Project (II): Websphere Upgrade. Project scope was upgrading and integrating Middleware application.

Project (III): Upgrading SW.Com Portal.  Project Scope was upgrading web portal.

Responsibility Summary:

v  Responsible for taking the projects from concept through final implementation (including initiation, planning, executing, controlling and closing).

v  Developed and delivered progress reports, proposals, requirements documentation & presentations.

v  Successfully managed implementation solutions using Systems Development Life Cycle Methodology – from initiation through implementation.

v  Managed and led project team during Tollgate presentation

v  Worked closely with internal and external customers including senior management and others across the enterprise to direct and deploy such projects.

v  Lead project status meetings and reported project status to Senior Technology Leadership.

v  Performed regular self-audits in accordance with SDLC and projects guidelines.

.

Iowa Foundation for Medical Care, West Des Moines, IA                      May 2005 – July 2006

Job Title: Project Manager

Project (I): CMMS Eligibility Tracker. Scope of project was verifying participation eligibility insurance and track individual transactions.

Project (II): Compliance Tracker: Scope of project was to track compliance by healthcare providers.

Responsibility Summary:

v  Lead team with successfully implementing system within approved budget and defined timeline.

v  Executed Statement of Works (SOW) and reconciled project budget.

v  Contributes to projects life-cycle improvement through lessons learned, project archives etc

v  Negotiated scope, resources and schedule changes with stakeholders

v  Performed overall project planning based on project Charter

v  Tracked progress on projects and team activities including taking corrective action to keep project on schedule.

v  Used MS Project /Server, Excel, Sharepoint and Visio in managing my projects.        

Kintetsu World Express (KWE), Dallas, TX                                                      January 2004 – March 2005

Job Title: Portfolio Project Manager

Project (I): Logistic and freight Forwarding. Scope of project was to monitor freight movement (Logistic & Shipping).

Responsibility Summary

v  Performed overall project planning based on project Charter.

v  Managed project teams consisting of local and offshore resources.

v  Defined, estimated and scheduled project work to achieve the scope

v  Managed, monitored and forecasted project execution across all knowledge areas

v  Took corrective actions as required to achieve project objective- quality, on schedule and on budget.

v  Ensured internal and external stakeholders management through effective communication

Cingular Wireless                                                                                               April 2000 –December 2002

Job Title: Project Manager                                                

Project: Telegence Wireless: Scope of project was to develop a wireless system that will open accounts for new and existing customers.

Responsibility Summary:

v  Created billing reports, electronic billing and/or phone bills (paper bill) for current and former customers. 

v  Created and assisted in analyzing reports reflecting summary of daily incoming calls for customer support.

v  Program monitoring and control of scope, resolution of program/project issues and jeopardy situations that impacted multiple groups, developing resource forecast and project assignments, project audits, team development, mentoring and coaching, and status reporting.

 

BDO Sideman LLP, Dallas, TX                                                                       August 1997 – January 2000

Job Title: Project Manager /Consultant

 Project: OI Tracking System: Scope of project was to develop an inventory tracking system that will provide statistical data for inventory.

Responsibility Summary:

v  Collated and analyzed data to create an Application that generated various automated inventory reports for stakeholders within different business unit.

v  Tracked project milestones and deliverables; proactively managed changes in project scope, identify potential crises.

v  Identified and tracked project issues, resolving issues where possible or escalating to higher management when needed. Assessed and managed risks and lead mitigation activities.

v  Used MS Project, Excel, Sharepoint and Visio in managing my projects.

Future Wise                                                                                                        February 1994 – July 1997               

Job Title: Software Developer

Responsibility Summary:

v  Designed and created several Client/Server applications using PowerBuilder and Oracle.

v  Clients in Real Estate and Finance sector used these applications.

v  Successfully managed the implementation of these applications.

v  Provided Business requirements to marketing and functional requirements for development.

           EDUCATION

                               BS, Physical Sciences, University of Houston

    CERTIFICATIONS

                           Certified Project Management Professional (P.M.I) PMP, 2003.

                           Six Sigma Certified Green Belt, 2004

United States Army                                                                       January 1988 – February 1996

                                             TECHNICAL SKILLS

Languages: PowerBuilder -PFC. Actuate, Forte, J2EE, ASP, NET, Web Logic, Websphere, Visual Basics, Java, .NET

Operating Systems: Windows 95/98/2000/NT/XP and UNIX

DBMS: Oracle PL/SQL, MS SQL, SQL PLUS, Transact-SQL, and SYBASE SQL

Applications: Middleware, Tibco, MQSeries, SmartStream, Oracle, and Candle, IR360. Oracle Financials, Documentum.

Productivity Software: Microsoft Office Professional Suites, Microsoft Project, Project Server, Clarity, RUP Suite, Lotus Notes, Visio.

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