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l JPMC workstream lead around Server Builds
and Directories for the Bank One / JPMC merger.
Download Resume Format
Farrah Kwan
309-31
69th Place
Woodside,
NY 11001
Mobile:
(347) 735-9876
kwan_farrah@usa.net
SUMMARY:
A
detail oriented IT professional with over 15 years of experience in server and
networking technologies. Able to be an
individual contributor, as well as managing a diverse team of engineers. Possesses a solid background in strategic infrastructure deployments,
merger related technology integration, and project management. Capable of resolving complex issues, and
taking an analytic approach to problem solving.
Familiar with architecting scalable solutions for both large and small
environments.
PROFESSIONAL EXPERIENCE:
Port
Authority Of NY & NJ
Systems
Administration Manager 4/10
– present
l
Manage the Systems Administration team
with operational responsibility over
1. Microsoft
Windows Server 2000, 2003, 2008 (R2)
2. Active
Directory
3. Quest
Active Roles Server, QuickConnect
4. Vmware
vSphere 3 & 4
5. Sun
Solaris Unix & Redhat Linux
6. Citrix
Presentation Server
7. SQL
and Oracle Database
8. Novell
Netware 6.5
l
Provide support at two major data
centers (Jersey City & Staten Island) and as needed office support at the
bridges, tunnels, and airports.
l
Designed and implemented five 9's
clustering solution utilizing NEC hardware and software to satisfy disaster
recovery requirements.
l
Server consolidation using
vSphere. Migration of servers using new
builds (via templates) and P to V.
l
Work with vendors such as Network
Appliance to architect storage virtualization solutions with data
de-duplication and thin provisioning.
l
Architected backup solutions for Apple
Mac servers.
l
Offer second, and third level systems
support as needed.
JPMORGAN
CHASE & Co., New York, NY 1/06
– 4/09
Engineering
Team Lead (VP)
l JPMC workstream lead around Server Builds
and Directories for the Bank One / JPMC merger.
l
Tested new server hardware from HP,
Dell, and IBM. Created automated builds
to support these platforms.
l
Consolidated server infrastructure by
introduction of VMware ESX.
l
Performed stability and load testing in
a dedicated lab environment. Extensive
use of VMware workstation and ESX.
l
Designed DVD based server build for
SuSE Linux Enterprise Server (SLES) and Open Enterprise Server (OES). Created new sever builds using slipstreamed
drivers and management utilities.
l
Developed standards for file and print
data for the combined JPMC and BankOne organizations. The current file and
print solution at JPMC is the single largest and most successful project the
firm has undergone in recent years. This
encompasses over 1400 file servers servicing over 100,000 users.
l
Created standards documentation and
maintained web repository for syndication of information.
l
Top tier support and escalation for
technical problem resolution.
JPMORGAN
CHASE & Co., New York, NY 1/01
– 12/05
Intel
Server Engineering Manager (VP)
l
JPMC workstream lead of Engineering for
the combined JPMorgan and Chase organizations.
l
Manage the Intel Server Engineering
Team for the combined firm (14 engineers consisting of both employees and contractors). Handled employee performance reviews, and
contractor renewals.
l
Engineered automated Netware 6.x and
Windows 2000 & 2003 Server builds for JPMC.
l
Lead for the strategic meta directory
architecture utilizing DirXML (now IDM) to connect new and legacy NDS
infrastructures as well as Active Directory.
l
Project lead for the JPMC Atlas
(eDirectory) project. The goal of the
project was to consolidate legacy trees to a strategic global firm wide
tree. Created project plans and allocated
work. The project provided the following
technology and business benefits:
Server
consolidation
Data
Center consolidation
Reduced
infrastructure for desktop build convergence
IPX
(SAP) elimination from the network
Single
administration and operating model
Introduce
large server clusters to improve availability
Centralization
of data storage and backups
Account
password synchronization between major NDS trees and Microsoft Active Directory
l Maintained
project life cycles through project plans, and project scope through statements
of work.
l Developed
server upgrade strategies for the Heritage portions of the firm.
l Introduced
cluster solutions using SANs, Novell Cluster Services, and Microsoft Cluster
Server.
JPMORGAN,
New York, NY 1/97
– 12/00
Systems Manager (VP)
l Manage
the Network and Intel Server Products & Architectures team for Private
Banking/Investment Management (PB/IM) consisting of 6 individuals.
l Put
together budgets and project plans based upon business unit requirements.
l Designed
network and server infrastructure for new 345 Park Avenue location utilizing
switched ethernet (10/100), Cisco VLANs and FastEtherchannel, Netware 5.1, and
NT 4.0 technologies.
l Standardize
server and networking technologies hardware and software.
l Design
Novell Netware 4.x, 5.x, and Microsoft Windows NT 4.0, 2000 server builds.
l Provide
third level support for 100+ Novell file servers and 80+ Windows NT servers.
l Communicate
standards, policies, and documentation for the network and server platforms
l Coordinate
Enterprise Systems Management rollout for PB/IM utilizing CA Unicenter.
l Test
and implement new technologies such as fibre channel based backups, storage
area networks, and network attached storage.
l Collaborate
with European offices to establish global standards and procedures.
JPMORGAN,
New York, NY 6/94
– 12/96
Systems Engineer (Associate)
l
Support up to 80 Novell file servers in
10 regional locations
l
Clean up and standardize all existing
Novell servers
l
Establish new standards using Compaq
Proliant and Netframe file servers
l
Install asynchronous communications
gateways
l
Develop reliable backup schemes
l
Test Netware 4.x and develop upgrade
strategies
l
Evaluate new network hardware and
software
CHASE
MANHATTAN BANK, N.A., New York, NY 6/93
– 6/94
Senior Network Engineer
l
Design & coordinate new network
installations for the Personal Financial Services (PFS) division
l
Support 76 file servers at 35 remote
locations with over 1000 users
l
Establish new hardware & software
standards
l
Design strategies for electronic mail
system, backup, and remote access servers
l
Improve DOS/Windows system performance
with the use of memory managers
l
Optimize wide area network (WAN) links
through router filtering
CANADIAN
IMPERIAL BANK of COMMERCE, New York, NY 1/93
– 6/93
Senior Associate, Systems
l
Project leader for LAN based projects
l
Provided network support for remote
sites in Australia, London, Toronto, and San Francisco
l
Cleaned up network environment and
provide schemes for redundancy (backup, mirroring/duplexing)
AMERICAN EXPRESS COMPANY, New York, NY 5/90
– 1/93
PC/LAN Support Analyst
l Designed,
implemented, and maintained file servers within the American Express Tower and
remote sites (Washington D.C. and Newburgh, New York)
l Installation
and maintenance of shared network services such as print servers,
communications servers, database servers, and Wang & mainframe gateways
TECHNICAL BACKGROUND:
Server Software:
|
Server Hardware Technologies:
|
VMware:
|
HP Proliant servers
|
VMware Infrastructure 3, 4
|
Dell PowerEdge Servers
|
ESX 2.5.x, 3.x, 4.x
|
IBM xSeries servers
|
Microsoft:
|
|
Windows 2000, 2003, 2008 (R2)
|
|
Active
Directory
|
Server Storage Technologies:
|
Novell:
|
HP StorageWorks
|
Netware 2.x – 6.x eDirectory 8.7.x, 8.8
|
NetApp Ontap
|
Netware Cluster Services
|
EMC Clariion
|
OES Linux
|
Brocade SAN switches
|
Identity Manager 3.x
|
|
Linux:
|
|
SuSE Linux Enterprise Server 10
|
|
Redhat Enterprise Linux 5
|
|
Networking:
|
|
Cisco routers
|
|
Catalyst switches
|
|
WireShark
|
|
Network General Sniffer
|
|
Desktop
Software:
|
|
Microsoft Excel, Word, Project,
Powerpoint, and Visio
|
EDUCATION:
VMware
Certified Professional 3 & 4 (VCP 39275)
NEW YORK UNIVERSITY, New York, NY
College of Arts and Science
Bachelor of Arts, May 1991
Major: Computer Science
REFERENCES AVAILABLE UPON REQUEST
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