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Senior Business Analyst Resume Latest Template in Word Format Free Download

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Summary of Qualifications





Technical
Summary



Twenty plus years banking experience with over fourteen years as a Business Analyst/ QA Analyst working on bank acquisitions, mergers and projects.   Expertise in deposit/ loan system applications. Analytical decision maker with excellent problem solving skills. Recognized for attention to detail and high accuracy.
System Facilities,  Tools and Software:
Hogan     IDS / CIS                                       14 + years
Shaw                                                               3 + years
Eztrieve                                                         14 + years
CICS                                                              14 + years
TSO                                                               14 + years
ISPF                                                               14 + years
FILE-AID                                                       14 + years
CA/VIEW                                                       14 + years
LCS                                                                10 + years
Mercury Quality Center                                3 + years
 ALM 11                                                          1 year
Outlook                                                           5 + years
Excel                                                              14 + years
Lotus Notes                                                  14 + years
Word                                                              10 + years
Word Perfect                                                   5 + years
Clearquest                                                       3 + years
Siebel   7                                                           1 year
Oracle                                                               2 years

Applications: CIS, Checking, Savings, Certificate of Deposit, IRA, Installment Loans, Commercial Loans, Line of Credit, Package, Harland check file, Charge Off, Teller and New account platform system, Automatic Transfer System and Restraints.
Knowledge of:  Oracle, Miser, Trisyn, Kirchman, Systematics, Fiserve, Jack Henry, ITI, ALS, Shaw, Phoenix, Eastpoint, Precision, and Bisys.







Experience:               September 2011 to February  2012                                                   PNC Bank  
           
                                    Business Analyst (Contract)                                                          Strongsville, OH

§  Wrote Functional requirement documentation for two Bank acquisitions.

§  Tested converted data in Siebel 7, Genesis, E-Forms, and Call center and Branch Platforms systems.

§  Tested screen enhancements created for conversion purposes.

§  Entered tests, and test plans into ALM 11.

§  Created and tracked defects into ALM 11, Assigned defects to Developer responsible for function.







January 31, 2011 to May 2011                                     US Bank

                                    Business Analyst  (Contract)                                              Cincinnati, OH
                                   
§  Created Eztrieve reports for a consolidation project for checking accounts.

§  Mapped data  for Hogan IDS/ DDA pieces for a recent acquisition. Mapping was based upon Business Requirements, Functional Requirements and field to field Data Requirements.

§  Created reports via Eztrieve for unit test verification purposes.

§  Reviewed Business Requirements for accuracy and attended User Group meetings to address any problem areas.

§  Participated in test case planning.  

§  Verified and Balanced conversion data in test environments.

                                   
                                   
January 2010 to December 2010                                 Wells Fargo

                                    Systems QA Analyst (Contract)                                           Remote Work

§  Provided, maintained, and conditioned financial data for QA Analysts, QA Engineers, Developers and their clients in various testing environments.

§  Clients included:  Customer Information View, Direct Pay, Internet Services Group, Interactive Voice Response, Online Customer Service, Private Client Services, Store Vision Platform and Universal Workstations.

§  Researched, troubleshot and resolved data issues.

§  Conditioned data in the following applications: Hogan CIS/IDS, Fidelity, Shaw, FDR, PI, and Client Utility. Ensured that accounts and customers were converted correctly in a Pseudo Conversion Round.

§  Data was converted in an Integrated Test System or an Enterprise Test System that closely resembled the Production Environment.




                                    Feb 2009 to October 2009                                       US Bank.       
                                    QA Analyst (Contract)                                               Cincinnati, OH
                                               
§  Provide project support including analysis, test plan construction, test case construction, and status reporting.
§  Identify risks and assist in providing resolutions.
§  Ensure the use of standard project methodology.

                                    Apr 2008 to Feb 2009.                                               State of Arkansas
                                    Contract Business Analyst                                      Little Rock, AR
§  Map user requirements into design specifications for an Oracle web based system for case processing
§  Provide detailed definition on how the application will support business requirements.
§  Plan and develop user interface strategy.
§  Work with Technical Specialist to define software / hardware requirements.

             
                                   


1997 to Feb. 2008.                                                     Regions Financial Corp.
                                    Senior Business Analyst                                         Little Rock, AR
§  Created data mapping for Hogan deposit system data related to corporate mergers and acquisitions (Checking, Savings, CD’s, IRA’s, Christmas Club, Line of Credit, Restraints, and Loans) This included running reports from the converting banks data files using Eztrieve and File-Aid, and writing field to field specifications and tables for the System Programmers.  
§  Converting bank software analyzed: Trisyn, Kirchman, Fiserve, Jack Henry, ITI, Eastpoint, Precision, Bisys, CAPhoenix, Miser.
§  Worked extensively with users to ensure fields were defined accurately, and addressed any problem areas within the files that needed to be corrected manually or programmatically.
§  Primary duties were related to Central Information Files.
§  Analyzed and verified data in test and production CICS environments.
§  Greater than 98% accuracy for all conversion related responsibilities, converting well over 1M customer records per event for the last 6 conversions.
§  Wrote the CIS Conversion Standards manual and enhanced conversion processes.

                                    

                                    2003 to 2006.                                                              Regions Financial Corp.     
                                     Tax Analyst                                                                Little Rock, AR
                                                                              
§  Coordinated EOY Tax processing with all System Programmers and Users.  Extract files were sent to Alltel’s Tax System software from Hogan, Shaw, and ALS.
§  Wrote the Tax Conversion Standards manual.
§  Wrote a task list for all Users and Programmers with their task due dates on them.
§  Prepared Agendas, minutes, and moderated the tax meetings.
§  Reviewed all tax forms and publications for any changes from year to year. 
§  Prepared extensions to send to the IRS.
§  Distributed the extract record file layout and documentation to all Users and Programmers.
                                   


1983-1997         First National Bank Valparaiso    Valparaiso, IN
Data Services Manager, Operations Officer and Data Processing Coordinator
§  Developed a new department that processed, marketed and maintained automated payroll and payments which included designing operational procedures, service level agreements and processes. 
§  Managed day to day operations of the bank to include five departments and over 20 personnel. (Proof, Bookkeeping, Data Entry, Overdrafts and Switchboard)
§  System troubleshooting for all departments, managed total conversion process with CSI service bureau and organized training sessions for new software releases.
§  Vast working knowledge of all operational functions within the bank





Education and Training


                                    15 hours Business, Indiana Vocational Technical College

Proficient in:
Microsoft Excel, WordPerfect, Microsoft Outlook, Microsoft Access, Eztrieve, Lotus Notes, Clearquest, Mercury, Kirchman,.

References are available upon request.


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