Sales Represenative Resume Samples in Word Format Free Download -->

Sales Represenative Resume Samples in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
 







Objective
Enthusiastically seeking employment utilizing skills gained through education and employment experience

Education
North Little Rock High School  1999
High School Diploma

Experience

Customer Care Representative (Full Time/40hours)
Oct 2011-present
Verizon Wireless- Little Rock, AR           72202                                                                                       888.786.8237
  • Assisting and answering all customer inquiries by phone and providing grade A customer service for new and existing customers within the Verizon Network.
  • Technical support on numerous devices to better support the needs of our clients and customers.
           


Educational Instructor  (Full Time/40hours)                                                                                                             Jan 2006- Aug 2011
ABC Financial Services -  Sherwood AR 72120                                                                                                 501.515.5000
  • Training and development for the different levels of Call Centers for Operations
  • Developing New Hire training programs for entry level call center Representatives and continual education for seasoned Representatives
  • Communicating closely with other departments within the organization to train and educate entry level positions on our different software (AS/400).
  • Worked under the Human Resources Umbrella and conducted Interviews for hiring and recruiting external applicants


Call Center Floor Lead/Trainer            (Full Time/40hours)                                                                                             Sept 2005 -Jan 2006             
ABC Financial Services - Sherwood AR 72120                                                                                                 501.515.5000           
  • I did both the Lead and Training positions.
  •  I was a floor lead from 6-9pm with a team of 10 subordinates in the call center and during these hours, I helped them through questions for issues when it comes to customer services and educating them on problem solving skills while in the call center.
  •  During the day, 12-5pm, I was a trainer for New Hires and did educational instructing for the Entry level call center representatives.

Call Center Representative (Full Time/40hours)                                                                                                                     June 2005-Sept 2005           
ABC Financial Services - Sherwood AR 72120                                                                                                 501.515.5000
  • In charge of helping customers handle their Gym and health Club memberships on the financial/billing aspect. 
  • Resolving issues with customer billing and services such as canceling, suspending, and transferring accounts.
  • Taking escalated calls in the call center and dealing with customers on a Supervisor level to resolve issues
  • Placed outbound calls in attempt to collect a debt for any past-due or delinquent member accounts.





Educational Instructor  (Full Time/40hours)                                                                                                                         Jan 2002- June 2005           
Flake Wilkerson/Market Insights (Market Strategies)   North Little Rock./Little Rock  Arkansas                         501.xxx.xxxx                                                                     
  • Education and continual education with both New Hired entry level Interviewers. 
  • Develop new Training and educational solutions for different formats of surveying individuals for our clients.
  • Monitor and do Quality Assurance with the Existing interviewers in the call center and using this information to conduct continual education geared towards conditioning the seasoned interviewers and developing their communication skills.

Call Center Research Interviewer  (Full Time/40hours)                                                                                                Sept 2001- Jan 2002           
Flake Wilkerson/Market Insights (Market Strategies)  North Little Rock, Arkansas                                             501.xxx.xxxx                                                                        
  • Conducted Surveys for multiple Clients which included Southwestern Bell and Market Share. 






Telemarketing Sales Representative   (Full Time/40hours)                                                                                          March 1997-Feb 2001             
Heritage Publishing – Sherwood Arkansas                                                                                         501.xxx.xxxx
  • Conducted Sales and Telemarketing calls for Non-profit organizations










Activities and Honors
ABC Financial Services
  • Training and Educational Achievement Award.  (I have been  training with the company for 5 years and that is the longest they have ever had a stand alone training instructor.)
  • Certificate of Completion for development skills in Human Resources (Harassment, loss prevention, work/Labor Laws)
  • JROTC Leadership Education Training U.S. Army

US ARMY
  • Army National Guard 2000-2001
  • M.O.S. – 92A Inventory Supply Specialist. 
  • Basic Combat Training:  Ft. Jackson, SC



SKILLS
·        Proficient  in all Windows platforms (Microsoft Works, Word, Excel and Power Point)
·        Types 35+ words per minute
·        10-Key
·        Great customer service skills
·        Talking to others to effectively convey information
·        Listening to what other people are saying and asking questions as appropriate
·        Actively looking for ways to help people
·        Managing one's own time and the time of others
·        Multitasking in a fast paced environment
·        Communicating effectively with others in writing as indicated by the needs of the audience








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About Author of the Website:

Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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