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Maya Haan

309 Grand Castle Terrace                           Battle Creek, MI 49001                     269-965-9876

                                    maya.haan@gmail.com

Related Professional Experience

Sales Representative

Safety Products, Division of Chlorine Accessories, Inc                          01/11 – 08/11

• Sales and support of over 9000 Safety, Janitorial, First Aid and Packaging products serving both manufacturing, industrial, and commercial markets
• Warehousing functions, inventory control
• Product Management

Agency Sales Manager  

AIG Agency Auto / 21^st Century Insurance, Alpharetta, GA                              03/06 – 09/09

·        Responsible for agency management and production of independent insurance agencies in Michigan and Northern Indiana

·        Achieved new appointment, quotes, loss ratio and application goals set by the corporation

·        Consistently a top regional performer in both auto and commercial vehicle production

·        Established and communicated clear objectives and priorities to the agency force

·        Mentored and trained new employees

·        Handled Customer Service, Technology, and Service issues when needed at agency level building relationships with agents

·        Implemented new automation system throughout agency channel transitioning from local to web-based quoting mechanism

·        Served on multiple committees and taskforces providing professional and constructive feedback on a consistent basis

·        Provided competitive information to company which helped roll-out new product offerings

Account Executive      

Gannett/Battle Creek Enquirer, Battle Creek, MI                                              07/04 – 03/06

                                                                                                                        04/01 – 07/02

·        Increased sales over 10% annually by attracting new customers through cold calling, networking and building relationships with business owners

·        Exceeded budgeted company goals of minimum last year revenue, 12.4 % increase during final year

·        Experienced 12% increase in linage

·        Increased actives over 14%

·        Preprint business had 6% improvement over last year

·        Sold 11 of 19 positions in one time only “Presidents Book”

·        Sold 8 of 24 positions in the yearly calendar

·        Exceeded goal of 10% increase in Visitors Guide and Balloon Guide

·        Assisted business owners and marketing agents to create campaigns, which met fiscal budgets and goals driving their audience toward them.

·        Conducted needs analysis then promoted value added advertising which attracted target market

·        Serviced existing accounts advertising strategies and promotions keeping within business costs and advertising budgets

·        Monitored advertising layouts and schedules to ensure dates, positions, pricing, and language related to the campaign

           

Account Executive      

First Data Corporation, Melville, NY                                                                07/02 – 03/04

·        Implemented and designed non-cash payment processing (major credit card, debit, and gift card) for various types of businesses and organizations throughout Michigan.

·        Increased business portfolio through cold calling and networking

·        Met monthly goals of  new business acquisitions, product sales, profitability and residuals

·        Enhanced business to business relationships to expand referral business

·        Communicated benefits of upgrading terminals and processes to ownership

Food Processing        

Kellogg Company, Battle Creek, MI                                                                 09/87 – 01/2000

·        Process Operator producing large cereal volume

·        Identified and solved problems as production required

·        Monitored processes to stay within parameters and standards of company (MIOSHA)

·        Trained employees for certification in running production

·        MIOSHA Safety committee

·        Instrumental in campaigning and developing complete non-smoking break stations within plant

Store Manager             

Radio Shack, Ft. Worth, TX                                                                             05/77 – 09/87

           

·        Managed the Holland, MI store at 15% profit and 25% sales gain

·        Recognized as top-ten manager of sales performance in a seven-state region consisting of over 1200 operations in three out of ten years.

·        Attained membership in the affluent “Radio Shack’s Leaders’ Club”

·        The Battle Creek store was recognized in the top 100 of a chain of 5300 operations

·        Provided human resource management, including staffing plans and performance evaluations for all store personnel

·        Maintained inventory in excess of 5000 stock keeping units through evaluation and ordering

Education

Davenport University, Kalamazoo, MI

Bachelor of Applied Science, Marketing 2002 – GPA: 3.8/4.0

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