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Danna Gerzofsky
309 Fairhaven
Dr.
New City, NY 10001
(845) 304-9876
danna@gmail.com
Professional Experience
Dale Carnegie &
Associates November 2008 - Present
Sales Associate
l Top producer for two years on a team of eight associates.
l
Successfully sell training
programs to small and medium-sized businesses.
l
Consult with our clients
throughout the training process as we develop their sales, leadership,
team-building, and presentations skills.
l Maintain open lines of communication between our client and the
trainer throughout the process.
l
Acquire new accounts through
cold-calling, networking and social media outreach.
l
Reactivate dormant accounts and
ensure repeat business.
l
Organize effective training
platforms for teams or individuals.
l
Use CRM (customer relationship
management) to record all contact with potential clients and existing
customers.
l
Mentor and help train new
associates in order to improve sales and organize their selling process.
l
Initiate team meetings to encourage
unity and strengthen team-building skills.
Professional Education
Dale Carnegie & Associates
· Dale Carnegie Course: Effective Communications and Human Relations
1. Twelve week training program that develops interpersonal
communications, public speaking, leadership skills
· Sales Advantage
2.
Eight week training program
that develops all aspects of the sales process
Education
Binghamton University, State University of New York Fall 2004- Spring 2008
·
Bachelor of Arts, History
·
Concentration in U.S. and World
History
Binghamton
University - Campus Convenience Store February 2007 - May 2008
Student Manager
l
Managed a staff of six
students. Responsibilities included training, creating schedules, and assisting
with work related issues.
l
Demonstrated leadership
qualities by delegating responsibilities and overseeing everyday operations of
the store.
l
Created and implemented a
web-based communication link (Listserv) for our employees.
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