Regional Supervisor Resume Sample Format in Word Free Download -->

Regional Supervisor Resume Sample Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / CV Format with Career Objective, Job Description, Skills & 13 Years Work Experience for a Regional Supervisor in Word / Doc / Pdf Free Download
                                                                                                 
Kiran El-Wafa                                                                               
Address             : 309 Abd El-Salam Aref St.
(Egypt)               Alexandria, Egypt
(KSA)                : Azizya, Riyadh

Mobile (Egypt)  : 002-0122-9876543           
Email                  : kiran_sebak@Hotmail.com

Career objective

Regional operation & planning supervisor, who is seeking a challenge career opportunity in a progressive growth multinational oriented organization where I can gain more Experience and improve my skills utilizing my work experience and interpersonal skills. 

Personal Information

Nationality
: Egypt
Birth date
: 01-06-1985
Gender
: Female
Marital Status
: Married
Military Status
: Completed

Work Experience

December 2012 –         Regional supervisor
Till Present                      “Operation & planning division”

Company                         : Arabian Trading & Supplies
Office Location               : KSA - Riyadh


Job Description                :         
                                    
-          Monitoring regional daily sales performance and present quick
Solutions for any sales prevention.
-          Working on continuous improvement process as “Weekly Product Availability, Picking Rules, Channel/Regional Forecast”
-           Monitoring & managing factors impacting our KPI’s as regional OOS, product freshness, poor data management affecting ordering cycle, wrong order delivered to customer not matching their PO.
-          Monitoring & managing factors affecting logistic / WH operation as picking capacity through monitoring sales phasing, not adhering to customers delivery requirements, no / not accurate customers data base, order Delivered to Customer not matching PO.
-          Daily analysis for regional sales performance and its percentage to their forecast clarifying the reasons of unachieved orders & reporting to management.
-          Weekly analysis for stock coverage and stock transfer request to be phased with sales target.
-          Coordination between transportation team & sales team regarding daily orders dispatch to assure successful orders delivery.
-          Daily monitor customer service KPI’s “Ordering, shipping & billing” try to reach target % in coordination with all divisions involved, & fix any sudden errors occurs preventing any of those main KPI’s to reach its target.
-          Monthly reports to management by region performance for sales, returns & costing of opportunity lost accompanied with my recommendation for continuous improvement.
-          Handle inquires made via email, telephone or in person. Answer questions / inquiries concerning products and services.
-          Acting as sales / customer initial resource when a problem arises.
-          Handling sales / customer complaints.
-          Provide / Assist sales / customer with pricing and delivery information.
-          Organize workflow to meet sales / customer timeframes.
-          Keep records of sales / customer interactions and transactions.
-          Communicate and coordinate with internal departments to satisfy sales / customer needs & inquiries.
-          Any other request required by sales / customer,

September 2009 –           Import cargo manager – Kenya & Uganda
                                         (Documentation / Customer service / Logistic departments)
November 2012
Company                         : Evergreen Container line – Gulf Badr Agencies -
Office Location               : Kenya - Mombasa

Job Description                :                                             
-       Monitor all import cargo manifest & assure that it is applicable to The Line & customs rules.
-       Monitor frights and surcharge tariff to match the line service trade & services rules.
-       Monitor safe receipt of the ALDS file from operation department in our system for smooth manifest closing with the customs.
-       Handling vessel closing process on Shipment Online System (SOL) to meet customs dead line prior vessel berthing.
-       Prepare EDI file to be submitted to terminal through CUSCAR system of the terminal.
-       Apply the EDI fright manifest on MMS “Manifest Management System” for the customs use.
-       Prepare liner sheets to be processed to the customer service department for safe collection.
-       Any reports requested by the top management regarding documentation process.
-       Approve coding for all import shipments on Shipment online system.
-       Local verify for all customer codes on the AG system – In-house System -
-       Monitor & review safe dispatch for all arrival notice to cargo receivers through SOL system.
-       Approve the cutoff date on SOL system to enable CS-Staff to start releasing delivery orders to final receivers.
-       Review all delivery orders and sign it before releasing.
-       Approve demurrage vouchers on the system and sign its payment orders to be collected from clients.
-       Approve closing for each BL account on the system for safe financial closing by general accounting department.
-       Monitor the movement of units after releasing in a way to assure safe returning of empties in the DEPOTS.
-       Approve and sign container guarantee payment order to be refunded to customers after empty units’ returns.
-       Monitor any unreleased shipment from terminal through system, contact consignee in a way trying to solve his problem if any to assure demurrage decreasing & quick clear for the unit not to be an idle asset. 
-       Any reports requested by the top management regarding customer service process.
-       Approve credit facilities & terms of payment for clients according to their position & volume shipped through EAF service.
-       Choosing vendors that address flexibility, efficiency and timing solution for my orders to achieve client satisfaction and minimize my organization logistic costs in which by return increase the company profit.
-       Optimizing document flow and FIFO plan, streamlining transportation, and maximizing warehouses usage are among the ways we assure it’s utilization to boost our logistic service / quality sustainability.
-       Daily follow up & monitoring the efficient operation level, to reach highest warehouse productivity and in turn, more satisfied customers which is one of our logistic department goal.
-       Assist company clients to reduce costs and increase efficiencies when purchasing ocean freight services from different shipping lines in addition to reducing logistics costs through improved supply chain management.
                            
October 2006 - 2009  
    Tramp Shipping Account Department
Company
:   China Shipping Container Line – CSCL -
Country 
:   Egypt - Cairo
Job description  
: - Monitoring Tramp Department “Transit, Protecting,
    Call & Liner vessels”.
  - Prepare Estimated Disbursement Account for the forthcoming
    Vessels to estimate the funds Requested from owners.
  - Prepare monthly statistics reports for vessels cash flow.
  - Prepare monthly statement for expenses & revenues to be
    Dispatched to head quarter in China.
  - Prepare Final Disbursement Account for operating vessels.
  - Monitor vessels invoices, “loading & Discharging vouchers” on the
    System.
  - Review the manual & systematic entries of vessels to prepare the
    General Ledger.
  - Prepare containers storage sheet & account for discharging ports.
  - Prepare manual & systematic entries for the organization branches
    Safes.
  - Monitor entries & contracts for any third party – suppliers -
    Payment request, i.e. Governmental authorities & vessels suppliers.
- Prepare Suez Canal account sheet 
- Working on MESOFT SYSTEM & ALPHA ORACLE SYSTEM.

- Responsible for the Statement of Account for all customers And 
  Their balances either inward or outward Customer. 
- Chasing & collecting debit balances from local & foreign customers.
 - Responsible for collecting the payments & their entries which gets  
   Out from the department, to prepare a monthly report for them.
 - Any other reports requested by the top management.

November 2005 - October 2006
  Shipping Tramp Accountant
Company
: Barwil Unitor Ships Services 
Country 
: Egypt – Alexandria
Job description  
: - Responsible for preparing the Estimated Disbursement
    Account for the Vessel to be negotiated with ship's
    Owners for it.
  - Responsible for prepare final Disbursement Account for
    The vessel Transit, Port Calls & protective vessels.
  - Responsible for collecting outstanding to reduce the
    Outstanding balances as Much as possible.
  - Super user on ORACLE ALPHA SYSTEM in the
    Department.
  - Prepare GL Balance for the main customers to be
    Dispatched at the end of each month.
  - Prepare weekly & monthly reports
  - Prepare any incidental reports requested by the 
    Managers. 
- Working on VESSEL OPERATING SERVICE SYSTEM
   – VOSS –  & SEA LINEAR SYSTEM

May 2004 - November 2005

Customer Account

Company
: ABCO United For Plastics & Chemicals
Country 
: Egypt – Alexandria
Job description  
: - Responsible for receiving customer order, Execute the
    invoices , follow up it's credit limit and insure not to
    exceed it's ceiling
- Collecting outstanding
- prepare trial balance for each Customer
- prepare weekly, monthly & quarterly reports.
- Responsible for the stock limit for each customer in two 
   separate warehouses and insure that the contract 
   Articles are implemented.
- Responsible for entering all the data- customer &
   warehouses - on the system
- preparing a consolidated sheet for the accounts
- close all balances at the end of the year. 
- Working on ALPHA ORACLE SYSTEM.

Years of experience      :   
 13 years

Education

First University Degree
: B.Sc. Commerce 
University
: Alexandria University
Faculty
: Commerce
Major
: Accounting & Auditing (English Section)


Graduation year
: 2002


High School Name
: Victory College
Grade
: 92%

Languages

Arabic
: Native
English
: Excellent
French
: Fair

Technical Summary
Computer Skills

:  - Excellent office package – Internet Surfing & Browsing
   - Professional use of Ms Outlook.
   - Professional use of oracle and accounting systems.
   - Professional use of online systems.

Courses
:
  -  Developing Reporting Management “ MYNG Academy – KSA 2013”
  - Lean & supply chain Management “MYNG Academy – KSA 2013”

Workshop                               :
-       Ways of working & coordination between Operation division & sales division.
-       Ways of working & coordination between Operation division & logistics division.
-       Talent management & goals achievements.

Availability & Job Requested

Availability
: I am able to start work after 1 month from announcement.


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