Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
|Department of Homeland Security| June 2012 – February 2013
|U.S. Housing and
Urban Development (HUD)| January 2012 – June 2012
Jr. Business Analyst (Associate Project Manager)
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RUBY OJAIDE
309
Cameron Street Silver Spring, MD 20001 l Cell: 704-615-9876 l Email: ruby.ojaide@yahoo.com
Sr. Business Analyst, Consultant, SME, Program
Manager, Sr. Management Analyst, Project Lead
Ambitious
project management and business analysis professional with 12-years of solid
track record in delivering top tier performance. Savvy, results-oriented
leader with proven success in managing multimillion-dollar software
development and financial schemes in Philip Morris International and Wachovia
Corporation; interpreted data for the purpose of determining past performance
and forecasted project financials. Developed management tools to measure,
analyze and standardize operational and financial needs. Proven
track record of project development control and business analysis; managed
baseline controls by performing trend and risk analysis to maximize data
integrity. Assisted with the analysis of user needs and the design and
implementation of new and modified management information systems in the
Department of Homeland Security; supported the analysis, development and
integration of new and revised departmental and enterprise wide directives
and aided in the formation and advancement of an audit program for regional
governmental divisions. Collaborated with cross-functional teams in project
development/maintenance and program operations. Liaison with client and IT
team to develop and implement web projects in a marketing and web solutions
firm. Highly knowledgeable in process improvement, requirements gathering,
analysis, quality management and reporting.
|
education
§ Master of Business Administration (MBA) Candidate with a
concentration in Finance -
§ May, 2005 Bachelor of Arts in Political Science with
concentrations in International and Comparative Affairs - University
of North Carolina at Charlotte (UNCC)
§ May, 2005 Bachelor of Arts in International Studies with
a minor in Economics (UNCC)
HIGHLIGHT OF QUALIFICATIONS
§ Decisive,
action-oriented and results-focused professional offering 12-years in project
management and business analysis in highly collaborative cross-functional
(business and technology) environment
§ Experience
in Software Development Life Cycle (SDLC) and Software Engineering Life Cycle
(SELC) – planning, documentation/analysis, design, testing, implementation,
and post-production support
§ Sound knowledge of project/program analysis, business process
improvement, and project management methodology
§ Ability
to facilitate project planning/scheduling sessions and periodic reviews of
established plans with management to develop/maintain MS Project schedules;
identify issues and preclude impact to project milestones and objectives
§ Experience in eliciting and managing requirements on high
visibility IT projects.
§ Highly
focused in supporting complex, deadline driven assignments; able to identify
goals, priorities and resolve issues in the initial stage to ensure that
projects are delivered on time, within budget, adhere to high quality
standards and meet client expectations
§ Proven
track record of accurately completing research, reporting, providing
comprehensive executive level report and inventing creative ways to improve
project success
§ High
degree of qualitative and quantitative analytical skills in analyzing,
evaluating, and improving the efficiency of operations; adept at developing
and maintaining processes that increase efficiency and achieves the company’s
objectives
§ Exceptional
project and team management experience covering large and small scale
projects
§ Solid
verbal and written communications skills. Effective skill in building
excellent rapport with clients and team
§ Successful leadership and management experience; assumed
management/lead roles and demonstrated exceptional analytical and
interpersonal skills used in project development and implementation
§
Proficient in an array of applications: Microsoft Office (MS Excel, MS
Project, MS PowerPoint, MS Publisher, MS Visio, MS SharePoint, MS FrontPage,
MS Word ), Lotus Notes, Deltek, SPSS, Flash, Adobe Photoshop/Illustrator, Basic
SQL, SAP (ERP/CRM), Peoplesoft 8 (HRMS/CRM), and Oracle 9/10 (ERP) functional
user)
§
Sound OS expertise (MS 2000, MS
§ DHS Suitability
Clearance/Public Trust Clearance (ACTIVE)
|
work Experience
August 2007 – Present Sr.
Project
Consultant (Manager, Sr. Analyst)
|Department of Homeland Security| June 2012 – February 2013
United
States Citizenship and Immigration Services (USCIS)
·
Subject Matter Expert (SME) and trusted
advisor who provides fluid communication amongst all effected throughout the System
Engineering Life Cycle (SELC); assist and coach Project Teams throughout the lifecycle
and help Project Teams understand all required steps to successfully pass
through each stage of the lifecycle.
·
Provide effective coordination and
facilitation of the SELC stage reviews, risk identification, requirements
traceability and process improvement initiatives while ensuring that they
adhere to the Office of Information of Technology’s’ (OIT) clear priorities and
Standard Operating Procedures (SOPs).
|U.S. Housing and
Urban Development (HUD)| January 2012 – June 2012
·
Led requirements gathering, analysis,
documentation and process improvement for a collaboration/social media project
with the U.S. Housing and Urban Development (HUD), Office of the Chief
Information Officer (OCIO) and the Office of Public Affairs (OPA) team as a
Subject Matter Expert (SME)
·
Responsible for supporting the systems
definition process in developing application requirements by ensuring that
requirement were accurately reflected in the business process and understood
during the design of the application.
·
Collaborated with internal and external
units (business and technical) to develop detailed project workbook, which
included project schedule, action items,
wish list, risk & impacts tracker, lesson learned, roles and responsibility
and communication plan; continuously review and updated/revised workbook to
accommodate changes in project direction.
·
Interfaced with senior management to
provide and obtain information and to build consensus regarding project
direction. Managed scope and minimized risk across the project.
·
Provided support to resolve project,
resource and design issues before they caused schedule delays. Participate
and facilitate business stakeholder meetings
·
Developed and provided input to business
process documentation, business workflow and system training. Acted as point of
contact to research, analyze, document and resolve issues. Defined and
developed communication plans and training requirements and materials;
coordinated and conducted training
·
Responsible for identifying improvement
opportunities for reporting by researching and getting input from the HUD/OPA
team. Developed survey questionnaires for users to assess the pilot phase of
the application. Also, generated a streamline process for the service desk of
the new application. Provided ad hoc reports.
|Department
of Homeland Security|
May
2009 – October 2011 Project 2 – Federal
Protective Service (FPS)/National Protection & Programs Directorate (NPPD)
April
2010 - Oct 2011 (1.5 year project)
·
Responsible for understanding government
regulations with special attention to quality management and process improvement;
liaison to the deputy director, division director and program manager. Review
internal controls, policies and procedures to ensure compliance with applicable
Federal guidelines and policies.
·
Develop FPS
audit tools and performed audit in FPS region visit.
·
Assisted in a
special project on behalf of the FPS Director on FPS border operations/security
concerns; performed data collection, trend analysis and developed statistical
spreadsheets/chart tools of border initiatives in northern (Buffalo, NY and Detroit,
MI) and southern (El Paso, TX, Laredo, TX, San Ysidro) regions. Performed trend
analysis on FPS incident reports and budget/actuals spent on contracts/PSOs and
SWAs.
·
Collaborate with internal and external
business units in developing improved capabilities in the areas of
documentation; perform research, quality assurance, requirements gathering,
analysis and recommend priorities, goals for future program needs internal
control changes and assess impact on current procedures
·
Interview SMEs at all levels to analyze
policies, work procedures and operational methods for the needs analysis stage
of internal compliance audit development
·
Prepare program plans to be used in
conducting management organizational analysis, planning analysis and
evaluations pursuant to program plan development
·
Define overall scope of analysis and
evaluations of Program Review division and ensure data integrity and measures
are taken to assure accuracy, thoroughness, and validity and that all original
objectives are met. Report results to organizational managers and applicable
government agencies.
Project
1
– Office of Chief Information Officer (OCIO)/Immigration and Custom Enforcement
(ICE) May
2009-April 2010 (11-months project)
§
Oversaw project
management, communications and assist with reporting as follows: analyze
operating procedures to devise the most efficient methods of accomplishing
work: review work structure, such as organizational change, communications,
information flow, and guidelines within the PMO.
§
Provided support and guidance in process
improvement; analyze streamlines and provide governance for policy guidelines.
Develop and maintain program plan; identify and quantify risks, recommend risk
avoidance and mitigation plans.
§
Gathered information from existing
documents and from subject matter experts in order to develop/draft and update
data, such as management directives, white papers, user manuals, surveys,
decision papers, assessments,
briefings, and procedural documents. Provide quality assurance for internal and
external documents, reporting, and deliverables; create and maintain PMO templates.
§
Conducted research and analysis,
develop/review, and maintain measurement techniques/tools for reporting and
tracking. Support accomplishments, lessons learned and progress reporting;
responds to task and initiative requirements and tracks priorities.
§
Gathered and organize information on work
structure including present operating procedures. Analyzed data gathered,
developed information, and considered available solutions or alternate methods
of proceeding. Organize and document findings of studies and prepare
recommendations for implementation of new procedures.
§
Acted as designated liaison with the Information
Technology sector in performing system/workflow and project analysis of
division/office processes.
§
Proactively identified and communicated
policy engagements and impact to client and impacted business resources.
§
Developed and update functional/operational
manuals outlining established methods of performing work in accordance with
organizational policy.
§
Analyzed inconsistencies or problems in
applications of policies and implementation of major programs for management
appraisal, review, and improvement within units while developing organizational
proposals involving extensive analysis and recommending significant changes in
workforce distribution, and/or functional responsibilities.
§
Analyzed proposed process changes to
determine effect on overall work stream, and coordinates recording of
modifications for management control
§
Prepared and updated MS Project schedules
and the installation/configuration of authorized technology and process
solutions; integrated planned activities with all affected division/office
operations to minimize business disruptions. Developed and maintained a master
program schedule/milestone plan that includes historical data as well as
current activities and maintain a comprehensive program documentation library. Monitored
multiple projects on MS Project master schedule including the planning and
implementing new computer equipments, sites, and services. Monitored and
evaluated progress and success or failure of project.
§
Performed share drive management, intranet
site content management, and requirement gathering for central repository
development (SharePoint).
|Philip Morris International| - Finance & Reporting Department August 2008–March 2009 (7-months project)
§
Responsible and accountable for project
management and business analysis directed toward strategic financial and
organizational objectives in the PMO group. Worked
in conjunction with the Project Manager IS to manage the budget and
asset plan (4.5 million dollars) during the
go-live phase. Ensured that the budget plan and asset
tracker was continually updated. Performed auditing/analysis on project
invoices and monthly actuals/charges; Provided financial/accounting reports in
MS Excel; communicated directly with Project Manager IS regarding status &
progress of initiatives and current financial status of project; participated
in financial reviews
§
Maintained continuous alignment of
financial scope with business objectives and made recommendations when
necessary to enhance effectiveness toward the business result. Collaborated
directly with business units to access the financial impact of business
requirements and to reach consensus on alternative solutions when necessary in
an effort to maintain a consistent fiscal structure. Identified and analyzed
budget requirements and defined the scope of activities required to address
issues, including requirement definition, process review, impact assessment and
operational streamlining where appropriate
§
Tracked, analyzed, and managed
project funds against budgeted amounts. Created, maintained, tracked, and
analyzed financial information; responded to financial reporting requirements;
provided financial reporting/metrics and management; financial analysis,
reporting, metrics development. Responded to vendor and senior management
financial inquiries; supported cost evaluations and checkbook management.
§
Provided development support
and maintenance on cost model; reconciled project costs and actual expenditure.
Performed invoice/PO reconciliation, tracking, analysis, documentation, and
management.
§
Responsible for mapping WBS entities to POs
and actuals for asset/budget model accuracy and classifying assets by capital
vs. expense; Responsible for providing proper documentation of financial
records, so accurate budget forecast could be formulated
§
Performed GAAP analysis, project tracking
and asset/budget management for project assets (software, hardware,
actuals/capital, expenses and labor costs)
§
Developed, distributed and maintained
content in SharePoint site regarding procurement and budgeting
§
Responsible for budget management and ad
hoc requests as assigned by the stakeholders. Delegated work assignments to
Project Specialists
§
Implemented project reporting
tools that improved efficiency, reduced expenses, labor costs, and maximized
profit by automating manual processes
§
Liaison with business and functional owners
during high-level review sessions to derive and execute action plans, meeting
deadlines and standards. Interfaced with business users to prepare and update
business process requirements for a new SAP database system and participated in
project initiatives related to system and business processes
|Wachovia Corporation|
August 2007- August 2008
Project I - Investment Banking
August 2007 – February 2008 (6-months project)
§
Involved in documentation of project needs,
analysis/research of needs and possible solutions, identifying technology and
business solutions, gathering, documenting, and updating business requirements;
creating, reviewing, and validating process maps.
§
Responsible for continuously
monitoring and tracking critical activities in the MS Project plan and alerting
senior management to the possibility that non-critical activities may be
delayed beyond their total float, thus creating a new critical path and
delaying project completion. Used Microsoft
Project for project tracking/scheduling and
analyzed data in Excel, presented findings in PowerPoint and distributed
content in MS SharePoint. Held accountable for the overall time
management of the system release success.
§
Provided analysis, documentation, testing
and implementation support. Participated in testing of software; created a bug
tracker to track defects Developed training content, assisted in process
modeling; conducted and participated in JAD sessions with system users;
assisted with design walkthroughs with stakeholders
§
Functioned as liaison between business
(stakeholders, executives, business users & project manager) and technical
stream (programmers and other IT resources) during high-level review sessions
to derive and execute action plans, meeting deadlines and standards and to
ensure proper communication and reporting practices as required by
stakeholders/functional owners
§
Gathered and translated business
requirements and provided the impact analysis from functional point of view
§
Performed analysis on data extracted from
SQL database and presented the report to senior management
§
Defined requirements and collaborated on the
development of a database system ranking process and analysis matrix for user
interface
§
Performed requirements gathering via user
meetings and reviews of the current system documentation
§
Supported data
conversion activities and assist in the resolution of conversion
issues. Wrote and developed use cases and supporting requirements, designed
documents for application development.
§
Analyzed results of operations to discover
more efficient ways to utilize resources to mitigate operational expenses
§
Prepared daily and weekly project status
reports, bi-weekly expense reports on contract labor (Estimated project costs
for contract labor, 4.3 million dollars) and detailed monthly reconciliation
identifying activities that affected project scope
Project II – Corporate Real Estate February 2008 – August 2008 (6-months project)
§
Supported the PMO management with project
development through analysis, documentation, implementation, and
post-production support
§ Responsible
for communicating status to senior management and stakeholders as appropriate.
Hands-on experience in creating and updating IT project
plans in MS Project and
tracking defects in MS Excel.
§
Provided ongoing project management support
of 5-21 concurrent Wachovia Securities and AG Edwards property merger projects
lasting duration of 1-month to 6-months
§
Ensured that objectives were accomplished
in accordance with outlined priorities
§
Delegated responsibilities, designed/managed
time schedules and performed workflow analysis. Maintained information on
SharePoint and performed documentation related to developing and modifying business processes and workflows.
§
Designed metrics/models to more accurately
predict project success phases
§
Performed monthly internal self-audits and
utilized effective problem solving skills within a team-structured environment
June
2005 - August 2007 CoreCube, Inc.
(Interactive Marketing & Solutions Company) Orlando ,
FL
Business Systems
Analyst/Project Manager
§
Coordinated research, identified research
opportunities and managed relationships with vendors
§
Provide functional analysis, design process
and use case documents, and software development
lifecycle (Agile (RUP, XP), RAD) documents
§
Wrote and maintained software development
lifecycle documentation including requirements
traceability matrix, test plans, and training documentation
§
Ensured that assigned web projects were
designed, developed, and deployed according to the client standards and
processes. Primary business client contact for the project and key interface
to the client IS group
§
Developed and implemented strategies for
data network management system, computer software/hardware infrastructures and
search engine optimizations
§
Created bug tracker tool for quality
assurance in order to identify system defects. Prioritized outstanding defects
and system problems, ensuring accuracy and deadlines were met
§
Provided ongoing project management of
projects (typically 3-10 concurrent projects lasting 1-6 months depending
on budget and customization approach)
§
Developed website/database front-end
mock-ups using Flash, Adobe Photoshop/Illustrator and MS Power Point
§
Responsible for extracting reports from a
PeopleSoft database system and providing content management on MS SharePoint
site
§
Developed effective working relationship
with clients and Information Technology (IT) divisions. Acted as a liaison
between clients and outsourced IT departments; performed business analysis,
review, and estimation of client requests, prepared and reviewed system
requirements and client documentation; arranged and executed detailed test
plans/cases. Collaborated with client and IT division in executing requirements
and IT framework/platform development
§
Key contact for new client testing, system
upgrades, and process improvements to ensure integrity and controls
§
Responsible for creating, reporting,
managing and documenting timely status reports and delegating task assignments
§
Supported senior management to identify
strategic goals, objectives, scope, budgets and processes for project development
§
Developed solution documentation, analyzed
solution and validated it to meet business goals and objectives as well as
managing change requests effectively
§
Formulated solution alternatives that met
defined business and client needs and documented operational workflow and
financial forecasting. Assisted in creating and mapping business processes in
order to track corporate information through data model as well as training
users about corporate and marketing processes
September
2000 - February 2005 La Lumier, Inc. (Industrial Supply & Distribution
Company) Huntersville ,
NC
Jr. Business Analyst (Associate Project Manager)
§
Responsible for providing project support
by performing analytical functions, documentations, maintenance, tracking and
reporting on the project plan using MS Project
and MS Excel; performed statistical analysis using MS Excel and SPSS
§
Continuously monitored and communicated the
status and changes that affected the clients’ product/service request. Tracked
project status to ensure requests progressed as planned in order to meet/exceed
customers’ expectations
§
Responsible for the initial project
estimating, client relationship management, and
creation of project specific Statements of Work (SOW) documentation. Provided
presentations and training modules for clients/end users
§
Improved management information stream
through analysis and modifications of system. Prioritized outstanding defects
and system problems, ensuring accuracy and deadlines were met
§
Involved in detailing project mission by
developing SOP, process flow diagrams, and timelines
§
Gathered data, analyzed specifications, and
determined key requirements that successfully met the needs of project outcome
§
Interfaced with business users to prepare
and update business process requirements
§
Supervised a team of 15 employees in charge
of consumer support as well as training newly hired employees. Facilitated and
documented communication with business users and the consumer support team to
develop strategic solutions to foster sales efforts
§
Handled the compilation and distribution of
financial data and provided executive management reporting from an Oracle
database system. Assisted in the completion and maintenance of general ledger
of project costs
§
Interpreted senior management needs to
ensure that products and services were accurately defined for development,
costs, scheduling and processing/deployment.
§
Coordinated changes that affected the scope
of the project and ensured that the changes were accurately defined with
appropriate expense allocated for the successful completion
§
Boosted profit contributions by developing
relationships with local retailers and targeting fast-growing market segments
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