QA Analyst Resume Model in Word Format Free Download

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Sara. Khan

Cell:732-500-9876 Email:sara-Khan@live.com

OBJECTIVE

To find a position in a cutting edge organization that will utilize either or all of my Software Development, Testing and Management Knowledge and Skills.

SUMMARY OF QUALIFICATION

• Six years of professional experience in Information Technology as Quality Assurance Analyst/Tester.
• In-Depth knowledge of all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Expert at analyzing and reviewing Business, Functional and System requirements.
• Experience in Manual Testing, Automation Testing, designing Test plans, writing and executing Test Cases.
• Proficient in functional, negative, regression, System Integration Testing (SIT), User Acceptance Testing (UAT), browser compatibility and performance testing.
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Strong Experience in Automation Testing tools QTP, WinRunner, LoadRunner, Rational ClearCase, Rational CelarQuest and Test Director/Quality Center.
• Extensive experience in Functionality, Integration, System, End to End and Regression Testing.
• Proficient in writing SQL queries for back-end testing.
• Extensively used Test Director for Test Planning. Test Designing, Test Analyst, Test Execution, Defect Tracking and Test Evaluation
• Proficient in identifying and reporting software bugs
• Ability to interact with developers and product analysts regarding testing status.
• Maintain detail QA Documentation.
• Strong organizational and multi-tasking skills.
• Excellent communication and interpersonal skills, a hard worker and a team player.

TECHNICAL SKILLS:

Testing Tools:                        Quick Test Pro, WinRunner, LoadRunner, Test Director, Rational Clear Quest and Quality Center

Platforms:                               Window 2000/NT/XP, Linux, UNIX

Languages:                             C, Java, SQL and UNIX Shell Scripts.

Database:                               Oracle, MS Access, Microsoft SQL Server, DB2

Business Skills:                      Client Presentation, Training, Technical Writing and Documentation

Microsoft Office:                   Word, Excel, Access, PowerPoint, Visio and Project

PROFESSIONAL EXPERIENCE

Liberty Mutual, Seattle, WA

Mar2011-Present

QA Analyst

Responsibilities:

·         Analyzing Business & functional requirements

·         Providing estimates for test planning & test case development

·         Using/maintaining test automation

·         Verify all data migration which involved creating data, identifying different user scenarios, creating test scripts for those scenarios and creating virtual users to iterate thru thescenarios/test scripts.

·         Worked on LMSAgency Portal that contained business packages developed in Java

·         Creating several dummy bonds and transactions to test the web based applications

·         Performing test execution& defect management

·         Reporting test results& collaborating with development teams in multiple locations including Offshore

·         Attending weekly updating meets which would include the PM,BA,SA, Devs, and  QA lead

Environment:Quality Center 10, QTP 10, Rational ClearQuest, MS SQL, XML, VB Post, VB Scripting,

JP Morgan Chase, Elgin, IL

Sept 2009 – Oct 2010                                                                                                      

QA Analyst – Customer Relations Department

               

JP Morgan Chase is one of the leading finance companies. JP Morgan Chase provides various financial services like mortgage financing, auto financing, personal loans and home equity loans. Worked on web based Finance application, which calculates the monthly installments, shows the monthly bills, mortgage dues per month etc. It also provides financial news and updates.

Responsibilities:

·         Analyzed Business and System Requirements

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing
• Prepared Test Reports and Deliverables and submitted for version releases

·         Performed Integration, Regression, Functionality Testing

·         Performed positive and negative testing

·         Used WinRunner for conducting Performance, Stress and Load tests. Generated the test scripts, and parameterized and correlated the scripts to run for multiple users

·         Used Quality Center as a bug-tracing tool

·         Found defects and interacted with developers to resolve technical issues

·         Interacted with Business and Developers to exchange the updated functionality specification

Environment:Quality Center 10, WinRunner 9.2

NYSE, NYC                                                                 

Nov 2008- Jun 2009

Sr. QA Analyst

NYSE is a premier Stock Exchange, providing quality and cost-effective self-regulated marketplace for the trading equities of financial instruments. Insider 2 Analytics is a suite of applications used by Market Surveillance division of NYSE for the purpose of retaining and analyzing data relevant to an Insider Trading investigation, identifying instances of Insider Trading involving Member Firms, Traders, and Individuals. Responsible to work on different application projects like BSV, Clearsum and Name Editor Projects.

Responsibilities:

·         Gathered and Analyzed Business and System requirements for all Insider 2 Applications.

·         Created Test Strategy, Test Plan detailed Test Cases and Test Scripts for both manual and automated testing ensuring testing coverage.

·         Performed gap analysis and identified pain points.

·         Used Quality Center for maintaining requirements, test cases, executing test cases and tracking and managing defects.

·         Developed Requirements Traceability Matrix to map test cases with Requirements.

·         Manually tested applications to ensure adherence to business rules.

·         Extensively worked on VB Script to create the automated tests for QTP

·         Automated the testing process for BSV, Clearsum and Name Editor Projects by developing and maintaining VB Scripts in QTP. Increased the scope of testing by parameterization.

·         Used SQL queries to verify data integrity for different data load projects migrated from Sybase to Oracle. 

·         Tested the changes implemented to support the new file format for the UAF Data Loader and UAF Data Handler.

·         Worked extensively on data conversion of Old case to new case format as part of transitioning from Legacy ICASS system to new Insider 2 Analytics.

·         Provided on call user support for technical issues.  Acted as liaison between business users and testing team.

·         Held team meetings with users, developers and other key professionals to discuss ongoing issues, technical problems, risks and status of each project.

Environment: Quality Center, QTP, MS SQL, Sybase, Oracle, VB Scripting

Applabs Technologies, Philadelphia, PA

July 2008- Nov 2008

Project:HIPAA auditor Enterprise Edition (HEE)

QA Analyst

HIPAA auditor Enterprise Edition (HEE) is a product designed for helping multi-partner organizations to get to compliance in the most cost-effective and sensible manner possible. The enterprise edition has a partner management layer built around Applabs revolutionary HIPAA auditor tool. This web-based application is easy to setup and use for both the organization and its partners.

Responsibilities:

·         Prepared and executed Test Cases

·         Created and executed automated test scripts using QTP

·         Performed Integration, Functional, Regression, User Interface testing

·         Automated hourly testing base using JUnit codes

·         Created Data Driven test to validate the same scenario with different test data

·         Conducted GUI and functionality testing using QTP.

·         Conducted data driven testing using QTP to conduct backend testing.

·         Implemented Verification/Check points such as Object and Text checkpoints using QTP

·         Generated SQL Queries for back-end process to verify that the data is properly stored.

·         Participated in regular sessions and team meetings to discuss the issues arising out of testing.

·         Created test logs and test summary reports using Test Director.

·         Worked effectively with business analysts, developers and content department to resolve issues

Environment:QTP 8.0, Windows 2000, JDK1.3, Apache HTTP Server, Tomcat 3.3, Servlets 2.0, JSP 1.1, HTML 4.0, JavaScript 2.0, VB Script and SQL, VSS.

AT&T Wireless, Chicago, IL                                                                                        

Sept 2007- July 2008

QA Tester

Implementation team member for a new point-of-sale web application for one of the largest wireless communications service providers.  Traveled to several corporate retail stores within the United States to successfully launch and execute all services and applications.  Worked closely with the client to help familiarize them with the new point-of-sale system.  Utilized professional skills of communication, presentation, time management, organization and planning to successfully implement company's products. Independently managed tasks and deliverables according to plan, as assigned by the implementation project manager.

Responsibilities:

·         Participated in a large-scale system implementation of a Java-based “Point of Sale” (POS) system

·         Covered 1,500 retail location over 8 months for AT&T Wireless, the nation’s largest wireless provider

·         Trained and oversaw managers and employees use of the POS system (sales, inventory & accounting)

·         Provided feedback to managers (1x/week) in order to enhance the customer experience and relationship

·         Facilitated communication management by designing the communication space. 

·         Assisted in tracking expenses of the project team for the PMO

·         Successfully planned and organized team building events for a 50 member project team

·         Analyzed system requirements and the specifications

·         Performed Regression Testing, Integration Testing, and System testing of the application

·         Participated in QA Team meetings for weekly QA Testing Reviews

·         Provided weekly updates through status report

·         Interacted actively with the team in identifying bugs and retesting the resolved bugs.

Environment: Java, Web Services, Java script, Test Director, UNIX

AT&T, Bothell, WA

Aug 06 – Sept 07

Quality Analyst/Mobile Tester

Project: iPhone Launch

iPhone combines three products — a revolutionary mobile phone, a widescreen iPod with touch controls, and a breakthrough Internet communications device. It introduces an entirely new user interface based on a large multi-touch display and pioneering new software, letting you control everything with just your fingers. So it ushers in an era of software power and sophistication never before seen in a mobile device, completely redefining what you can do on a mobile phone.

Responsibilities:

• Analyzed Business requirements, system and functional specifications.
• Created Test Case and Test Set in Quality Center for the various functionalities.
• Created dummy accounts on our system and verified the account generation process and date integrity
• Involved in all stages of Software Development Life Cycle from requirements gathering to post-production
• Tested the various iPhone functionally impacted API to validate data transactions.
• Validated JUnit testing framework provided by the developers
• Executed SQL queries against billing databases for data set up and test validation.
• Interacted actively with the team in identifying bugs and validated defects through Rational ClearQuest.
• Reported daily Test Status on the progress made and issues found in testing.
• Performed Regression Testing, Integration Testing, and System testing of the application
• Performed initial manual testing of the application as part of sanity testing
• Preformed IVR applications testing using simulated calls
• Writing shell scripts to run batch processes and to run Oracle background\Processes
• Developed Shell Scripts to automate loading processes
• Participated in the team meetings to discuss the issues arising out of testing

Environment:Windows XP, Quality Center, ClearQuest, XML SPY, PostXml, WebLogic, J2EE, Oracle, MS Access, UNIX, Siebel, CVS, WINSCP, TELEGENCE (AMDOCS)

Education

• B.S. in Computer Science

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