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Joy Baker
17410 SW Barnes Rd Apt 373
Portland, Oregon 97001
602-410-9876
joy@gmail.com
17410 SW Barnes Rd Apt 373
Portland, Oregon 97001
602-410-9876
joy@gmail.com
Objective:
To obtain a position that utilizes my
experiences gained in the quality assurance, strong organizational skills,
background with various technologies, and ability to work well and communicate
with fellow employees and customers.
Technical Skills:
Operating Systems: Window XP/Vista/7,
Linux, OSX, iOS, Android
Bug Tracking Tools: Salesforce,
DevTrack, Fogbugz, Bugzilla, JIRA
Test Automation Tools: SoapUI, LoadUI,
Selenium
Languages: Flash, Java, HTML, XML, SQL
Databases: Oracle, MySQL, Salesforce
Web Servers: Apache Tomcat, Orcale,
Websphere: CastIron, Ping, Yodlee, Jive.
Software: Microsoft Office Suite,
Microsoft Visio
Browsers: Internet Explorer, Firefox, Chrome,
and Safari
Summary
of Qualifications:
- 5+ years of solid experience
testing web based software applications
- Proficient in software development
life cycle including test strategy preparation, test plan development,
test case creation, test execution and bug tracking.
- Tested web applications in
Waterfall and Agile development processes.
- Analyzed business requirements,
software requirement specifications to create test plan and test case for
manual and testing.
- Experienced in different types of
testing, for example black box testing, functional, GUI testing, system, regression,
integration, UAT and performance testing.
- Understanding
of Quality Assurance Life Cycle and Software Development Life Cycle
- Areas of
Expertise: test development, scheduling and execution, test project
management, Agile, SCRUM, SDLC (Software Development Life Cycle).
- Created
detailed QA documentation including QA reports, actively participated in
SQA and project status meetings.
- Lead testing
effort with business analysts, customers, engineering and offshore QA
Testers.
- Enjoy
learning new tools and technologies
Experience:
May 2011 – Present
Adaptu LLC, Portland, OR
QA Analyst
·
Audited business & functional necessity documents and
recognized test scenarios.
·
Participated in implementing test-plans and test cases built on
high-leveled and detailed design.
·
Broadly done manual testing, constraints verification testing, and
the functional testing.
·
Involved in the Test Case walkthroughs, assessment meetings.
·
Cooperated and performed with development group to resolve the
difficulties came across in a test execution.
·
Involved in audit meetings and got an initiative to reach QA testing
goals.
·
Contributed in regular status meetings to state any bugs, problems
and risks.
January 2009 – March 2011
Sony Online Entertainment, Tucson, AZ
QA Lead
·
Provided customer support and forum moderation
·
Provided final sign off on programs and updates going live to
customers
·
Had employees assigned to me to train and bring up to speed on
processes related to QA
·
Development and design of test plans specific for different game
platforms
·
Managed communication between corporate and project team leads to
ensure consistent expectations and results
·
Received, communicated and processed bug reports from customers and
developers
·
Interpretation and documentation of bug reports
·
Review and checking of test cases for new content
·
Keeping up to date with standards and requirements of software
quality assurance as stipulated by testing guidelines
·
Development and implementation of software functionality tests
·
Development and implementation of software regression tests
·
Preparation of reports on defects and problems that arise during
software tests
·
Tracking of reported problems and defects using tracking software
·
Preparation of software evaluation test reports.
January 2006 – January 2009
Octopi, LLC, Tucson, AZ
QA Tester/Designer
·
Provided customer support and moderation of forums and in-game chat
·
Organized and moderated tournaments
·
Managed and organized fellow QA testers
·
Tracking bugs and reported issues using bug tracking software
·
Created test plans for new content and functionality
·
Tested and reviewed all new content
·
Provided final sign off on programs and updates going live to
customers
·
Added and edited new and preexisting content
·
Worked with developers in providing feedback on game balance
·
Entered and reviewed new content into the database
·
Helped design new content and features for existing and future
releases
References:
References provided upon request
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