QA Analyst Resume Format in Word Free Download -->

QA Analyst Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


OBJECTIVE
I desire to advance my career in a JR Quality Assurance Tester position; utilizing the skills and training that I received from VERICENETER, as part of Computer Aid, Inc. in house training.


SUMMARY OF QUALIFICATIONS
Ø  Presently performing key Network Administrator functions.
Ø  Expert Technical Support Analyst with extensive experience in hardware, software and technical processes. 
Ø  Server expertise includes: Blade (Dell and Sun), Hewlett Packard and IBM.
Ø  Desktop and server hardware monitoring, diagnostics, break fixes, repair and maintenance expert.
Ø  Possess strong analytical, problem solving and organizational skills and rapidly adapt to new technologies.
Ø  Ability to manage and train staff, product logistics and asset management control.


PROFESSIONAL EXPERIENCE

QA ANALYST1                                                                                                           September 2011 – Present
CAI Globe Technology                                                                                                                       Newark, DE

·         Load Test Scripts into Quality Center
·         Wrote Test Scripts for BRS and SRS
·         Open and Close Defects
·         Performed End to End Testing of Claims
·         Executed GUI and Auto Testing
·         Assist with the Setup of Independences Blue Cross’s, first Installment Payment System Plan


CLIENT SERVICE ENGINEER                                                                                            March 2008 – Present
Akibia, Inc.                                                                                                                              Westborough, MA
·         Responsible for $40K in product procurement and maintenance...
·         Create and maintain user’s account, organization units, and network shares and assign NTFS permissions to users and groups.  Configure network printers and wireless devices.  Assign static IP addresses and configure DHCP server.  Administer data protection including disk encryption.
·         Perform server upgrades, hardware installations, troubleshooting, break fixes and diagnostic testing as well as technical hardware, patch management, racking, mounting, tape drive and storage support for HP Proliant Servers, Dell PowerEdge Servers, IBM and Sun Microsystems Servers and supply support to Juniper Networks (Sysco) routers and switches.
·         Assist with establishing Disaster Recovery plans.
·         On-site customer support for private sector and government agencies in Northern Virginia and Washington, D.C. areas, in a data center environment.
·         Provide service and repair feedback to System Administrator and supporting groups.

STAFF DESKTOP TECHNICIAN                                                                                October 2007 – March 2008
E*Trade Financial                                                                                                                           Arlington, VA
·         Provided desktop, network and telecommunication technical support to all executive level and other key staff members.  Coordinated equipment moves and new hire setups.  Instrumental in orchestrating and managing remote support for satellite users.
·         Using Active Directory and Windows Server 2003, supported telecommunication equipment setup and programming for internal and satellite users.

(See “Marsh – MGTI” & “ARETE” – Freelance                                                                April 2007 – October 2007)



TECHNICAL SUPPORT SPECIALIST II                                                                             May 2005 – April 2007
Getronics                                                                                                                                  Woodbridge, MA
·         Provided technical and network support to Prince William County Government Law Enforcement, Adult Detention Center, Fire & Rescue, Common Wealth Attorney Offices and various Miscellaneous Government offices.
·         Installed, upgraded and configured network printing, directory structure, rights, and security, software and file services.  Provided hardware and software troubleshooting, imaging (ghost) configuration for laptops, desktops, Blackberry and a variety of PDA products.
·         Evaluated and tested new applications on existing hardware configurations.  Made recommendations for upgrades, patches and fixes.
·         Configured TCP, IP, DNS, FTP and DHCP with Active Directory.

Freelance Contractor Assignments:

DESKTOP MIGRATION / NETWORK ADMINISTRATOR                                                 July 2007 – October 2007
ARETE / Virginia Information Technology Agency                                                                            Richmond, VA
·         Installed Cost software applications, deployed administrative software upgrades, controlled $50K in asset management and provided satellite access thru Altiris.
·         Used Lotus Notes 6.5 and Windows 2000/XP for configuration and setup of switches and TCP, IP address. 
·         Hardware and software maintenance and repair for internal and satellite desktops and laptops.

LOCAL NETWORK SUPPORT                                                                                           April 2007 – July 2007
Marsh – MGTI                                                                                                                               Richmond, VA
·         Initiated and monitored nightly systems backup using Veritas Backup Exec and tape backup systems.
·         Responsible for $35K in asset management and procurement.
·         Maintenance, troubleshooting and repair of desktop and laptop hardware and software.
·         Configured and maintained VPN, Blackberries and Lotus Notes products.

(See “Getronics”                                                                                                               May 2005 – April 2007)

DESKTOP ENGINEER                                                                                                 July 2004 – February 2005
Radian Insurance                                                                                                                       Philadelphia, PA
·         Provided desk-side support to 1,200+ end-users for multiple sites in the USA and the UK.
·         Completed hardware and software upgrade and migrations project that had been left in disarray.  Assisted Network Administrator with daily duties including timely documentation.
·         Supported handheld break-fixes of peripherals, rollouts, maintenance, repair, upgrades and anti-virus installations and monitoring. Also, imaged PC’s and laptops. 
·         Worked with Active Directory and Windows Server 2003 Administrator tools.


EDUCATION & CONTINUING COURSES
masters of science/ cybersecurity                                                                                                2013
University of Maryland University College – Adelphi, MD
Bachelor of Business Administration / Computer & Information Science                            2002
Temple UniversityPhiladelphia, PA
Associates in General Studies                                                                                                         1995
Community College of PhiladelphiaPhiladelphia, PA
AFFILIATIONS
BLACK DATA PROCESSING ASSOCIATES
Philadelphia, PA Chapter

TECHNOLOGY FORUM OF DELAWARE
Wilmington, DE



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