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Sofia Foiz

306 Maple Ave,Takoma Park,MD-20001

Cell: 646-361-9876 | sofia@yahoo.com

Objective:

To secure a Software QA Analyst position in a prestigious, stable, growing, and high tech company  to contribute the value of my diverse technical, analytical, and professional experience in manual, automated, and performance testing in web based and client server environment.

Technical Summary:

·         Six years experience in Software quality assurance testing of Client-server and Web-based systems

·         Experience in Black-Box Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, Installation Testing, Database Testing and User Acceptance testing

·         Extensive experience in both Manual and Automated testing methodologies

·         Experience in reviewing analyzing Business Requirements, Functional Requirements and Use Case Documents

·         Experience in writing Test Cases and Test Procedures, Requirement Specifications, Design Specifications, Test Plans, Traceability Matrix, and Summary Reports

·      Performed functional and performance testing using QTP and Load Runner

·         Experience executing Test Cases in different test environments

·         Experience in defining test processes, identifying the risk, baseline for acceptance criteria, and deliverables

·         Proficient in SQL for testing Database integrity

·         Expertise using Quality Center, TestDirector for generating reports in each phase of testing

·         Strong team player and ability to work independently

·         Good communication skills and documentation skills and excellent problem solving skills

Technical Skills:

·         Software                      : Java, VB,VB Script, C, C++, HTML, SQL

·         Operating Systems      : Windows 2000/XP, Windows Vista, Windows 7, MAC

·         RDBMS                        : Oracle, SQL Server, MS Access,

·         Testing Tools               : Rational Robot, Rational Test Manager, Rational

                                                      ClearQuest, Rational Requisite Pro, Quick Test Pro, Win Runner, TestDirector  

                                                      Quality Center, Load Runner

• Tools                            : Office Suite
• CM Tools                      : Rational Clear Case, VSS

Work Experience:

Emigrant Savings Bank, Elmsford, NY                 QA Analyst                                                06/2009 – Present

Responsibilities:

·         Reviewed and Analyzed Business Requirements Documents and Technical Specification to create high level Test Conditions

·         Developed positive and negative Test Cases for functionalities specified in the Business Requirements and Technical Designs

·         Exported developed test cases into Quality Center to create manual test scripts in Quality Center

• Executed test cases manually to check GUI and Functional features of the application
• Attended weekly defect meetings
• Attended Tripod meetings

·         Uploaded manual test scripts into Quality Center for multiple Test Cycles

·         Performed Manual Regression and Automation testing using Quick Test Pro, for every modification in the application and new builds

·         Created user defined Functions and utilized function library to perform effective automated test against Emigrant Bank’s Online banking application

·         Performed tests based on the requirement specifications documents

·         Created QTP scripts and performed regression test

·         Created test data and performed positive and negative testing against requirements

·         Logged Defects in Quality Center

·         Executed different SQL queries to ensure data integrity

·         Tested and verified the process of generating reports related to the samples management and the tracking process

·         Investigated and analyzed the bugs before reporting in the Quality Center database

·         Performed Smoke, Load & Stress Test to find application performance bottle necks

·         Analyzed Performance Test result and made assumptions on application performance

·         Performed Security Testing using IBM’s Rational AppScan

Long Island University, Brooklyn, NY                   QA Analyst                                            11/2007 – 5/2009

Responsibilities:

• Performed Manual testing for the entire application
• Performed QTP for Automation tools
• Developed Test Plan, Test scenarios, Test cases, Test Scripts and Traceability Matrix
• Automated the steps for the Regression testing using QTP
• Performed Functionality, GUI and Security Testing
• Involved in weekly status meetings
• Performed back end testing using QTP by Querying database by executing SQL queries
• Involved in the documentation of the whole QA process
• Interacted with business analysts and developers
• Assist as needed during unit and integration testing
• Involved in risk analysis & gap analysis based on the requirements
• Consulted with the customer service representatives to take their opinion on the customer satisfaction with respect to their prior experiences and designed the test cases
• Created user defined functions using QTP to reduce the redundant code
• Created Data Driven Tests to validate the same scenario with different sets of test data
• Executed all kind of scenarios for User Acceptance Testing
• Quality Center was used for tracking and bug reporting

National Archive, College Park, MD                     Test Engineer                            12/2006 – 10/2007

Responsibilities:

·         Participated in requirements gathering and was involved in reviewing functional specifications.

·         Developed test cases using Quality Center

·         Mapped the test cases to requirements to create a traceability matrix which indicates number of requirement and/or test procedures passed and failed after the execution

·         Executed test cases to verify the functionality, performance and stability of the ERA Base

·         Performed tests based on the requirement specifications documents

·         Created QTP scripts and performed regression test

·         Performed web test using QTP for checking page contents, broken links, web objects, frames and tables

·         Enhanced the test scripts by using various checkpoints, regular expressions and conditions

·         Performed defect verification and reported new defects to the lead for further verification

·         Identified software errors and interacted with developers to resolve technical issues

·         Performed load testing using Load Runner

·         Created VUsers scripts using VUGen and used Controller to execute Load Runner Scenarios

·         Monitored the performance of the application using the Load Runner Controller

·         Inserted start and end transaction in Load Runner script to verify that each transaction time meets customer requirement

·         Created goal oriented scenarios and tested the application for accurate test result

·         Performed ad-hoc testing to ensure robustness and consistency of the system

·         Conducted User Acceptance and E2E testing

·         Reviewed documentations and red-lined them for correctness

·         Scheduled and assigned responsibilities to the other team members

·         Worked with different groups such as Training, Operation, Security and provided management with matrices and reports

·         Worked with the training group to assist the instructor answering client’s technical questions and adding their suggestions, questions or CRs to the Parking Lot

·         Worked closely with the team members

Network Solutions, Reston, VA                    QA Analyst                                             04/2006 – 12/2006

Responsibilities:           

• Developed test cases to verify the functionality, performance and stability of the application system requirements
• Formulated methods to perform positive and negative testing against requirements

·         Performed backend testing using SQL queries

• Conducted functional, GUI, Security, system, User Acceptance and E2E testing
• Reported and document bugs found during test using Test Director

·         Participated in the Manual Vs Automated testing decision-making process

• Involved in preparing the test scenario, test cases for complete application testing

·         Automated the steps for the Regression testing using QTP

• Performed Cross Browser Testing using Netscape Navigator, Fire Fox and Internet Explorer

·         Developed automated test scripts in QTP by using VB Script

·         Created manual and goal oriented scenarios according to the requirement

·         Enhanced the scripts by creating correlations and parameterizations

·         Analyzing reports with different groups to find the bottleneck

·         Tested the project according to business rules and specifications

·         Identified software errors and interacted with developers to resolve technical issues

·         Provided management with metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings

Education:

Long Island University, Brooklyn, NY

• Masters of Business Administration

Concentration: Information System

Chittagong University, Chittagong, Bangladesh                                  

• Masters of Business Administration

Concentration: Finance

• Bachelor of Business Administration

Concentration: Finance

Additional Skills: Training in Business Analysis

Reference: Available upon request

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