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Danna  Fulmer

(469)995-9876

danna@sbcglobal.net

=====================================================

Career Objective:  Work in a business environment as a software developer

                                 or system analyst in a full time position.

Technical skills:

Software:                 C/C++, PRO*C, SQL, Korn Shell, C-Shell Pearl,

                                 Oracle Forms and reports, COBOL, DB2, JAVA, Informix,

         Microsoft Word, Excel, PowerPoint, MS Access, Outlook,

         ERWIN.

Other:                      UNIX (AIX), Windows (98/NT/2000/XP/Vista), LAN, Novell Netware, Telnet, FTP, SFTP, SSH, MQ Series, Crontab, Oracle 9i\10g.

Education:

·        Doctorate of Computer Science, Colorado Technical University

April 2010 -- June 2013. (Accumulative GPA 4.0/4.0)

·        Masters of Information Science, University of Phoenix 

Nov. 2008 – Feb. 2010. (GPA 3.86/4.0)

·        Bachelor of Science, East Texas State University

Sept. 1992 -- May 1996, Major:  Computer Science (GPA in major 3.62/4.0)

                                

·        Associate of Science, Navarro College, Sept 1989 – May 1992

Major:  Computer Science. (GPA 3.20/4.0)

Work Experience:  

·        Programmer:

o   06/2009-6/2010 AT&T Customer Care Center

Richardson, TX

§ Duties

·        Working as a tier two support agent with AT&Ts UVERSE products.

·        Placed in specialty call queue for VoIP installs and repair.

·        Take both members’ calls when trouble is occurring with the services in their home and work with the member until issue is resolved.

·        Take field technicians call when trouble occurs with either an install on repair and work with the technician until the issue at hand is resolved.

o   01/2007-04/2008 -- Carlisle & Gallagher Consulting Group

                                 Project More (Bank of America)

                                 Addison, TX

§ Duties

·        Develop code in Korn shell on a UNIX/AIX platform based upon specification from a project plan and LLD to expand the Bank’s ability to make credit card offers.

·        Enhance Korn shell and SQL code as specified in the LLD.

·        Use DB2 statements for research and verifying data in DB2 tables.

·        Developed and coordinated test plans to see any potential issues with the migration of new code into the existing system.

·        Work off the test plan to assure code was properly tested when code was ready for implementation.

·        Developed JAVA code to enhance the project’s ability to interact with the existing Korn Shell scripts.

·        By using ERWIN design modeler, mapped data to the appropriate tables.

·        Map new data flows required by using ERWIN data modeler.  

o   06/1996-01/2007 – Army & Air Force Exchange,

Dallas, TX.

§ Duties

·        Develop, Maintain, and Test Code in Pro*C, Korn Shell, and SQL on a UNIX (AIX) platform for a retail store support application.

·        Installed the programs and code for both the front (Oracle forms 6) and back (Pro*C code) ends of the system as well as the entire core data for a new site.

·        Work with Oracle and DB2 databases to assure and data is correct between the two.

·        Assisted DBAs in performance tuning and building tables and indexes when needed.

·        Installed new software and patches.

·        Schedule task and other jobs to run automatically with the use of CRON in UNIX.

·        Developed and coordinated test plans to see any potential issues with the migration of new code into the existing system.

·        Work off the test plan to assure code was properly tested when code was ready for implementation.

·        Assured that maintenance file were sent and applied to all field sites.

·        Developed, enhanced and tested COBOL and JCL code to handle changes and enhancements as needed by analyst to run against a DB2 database.

·        Ran queries against a DB2 database to check for data accuracy.

·        Developed new COBOL code to run against a DB2 database as specified by the business rules, and taking the ideas and changes needed by the analysts and writing new code to accomplish what those changes were.

·        Monitor the files as they are sent to the UNIX boxes for processing, by means of Net View DM until switching to MQ Series, and handle the exceptions.

·        On-call 24/7 for jobs critical to the company getting orders to the warehouse and building file to send to the field sites so all data will be correct.

·        Worked Mainframe support, in production support, to where the responsibilities were monitored job, act upon failed jobs and worked on the failed jobs until it ran successful.

References Available upon request.

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