Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
* Platforms: Microsoft Windows® operating systems from 95 thru Win7, Exchange/POP3.
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Kylie Judkins
309 Full Moon Ct, Ladson, SC, 29001 Kylie.Judkins@aol.com 843-813-9876 843-819-1230
w Over 13 year’s professional experience
with Network, Help Desk, and IT management.
w Held a TS clearance, no longer active
as of April 2006.
w Highly proficient technician, able to
accurately troubleshoot and repair virtually all systems without assistance or
supervision, keeping equipment downtime at all time low.
w Hands-on experience leading all stages
of rapid system deployment of new technology, critical to company’s operational
success.
* Platforms: Microsoft Windows® operating systems from 95 thru Win7, Exchange/POP3.
* Networking: DHCP, Ethernet, TCP/IP, Token Ring, VPN, PKI.
* Tools: LAN Manager, Remedy, Active Directory,
Hyena, Service Desk Plus, Symantec Ghost, Backup-Exec, Veritas, Acronis, McAfee/Norton/Trend
Micro Virus Protection Utilities, NetExtender, Sonic Wall, Cisco VPN, Track-It,
VNC, SolidWorks, Catia, AutoCAD, Microsoft Office System (XP-2K7), Shortel,
Avaya, MDaemon, FrontPage, Velocity, Cognos, MAS500, and BOSS.
Professional Experience
Nov 2009 –
Present VT MILCOM
w Network
Administrator II/On-Site Technician for 3 Charleston sites and 1 in Virginia.
w Images,
wipes, updates laptops and PC’s with appropriate drivers, software patches.
w Installs
various software and hardware configurations on multiple platforms.
w Monitored
and performed server backups and restores data when needed.
w Removes viruses,
spyware and malware. Issues/deploys/tracks laptops and PC’s.
w Troubleshoots
Dell, HP, Ricoh and Xerox printers, performs light maintenance.
w Resets and
updates user accounts in Hyena/AD as required.
w Setup and
deployed ShoreTel IP phones.
w Maintains
excellent rapport with users and has become the go-to person in the Charleston office.
Oct 2007 – Sept 2009 Force
Protection, Ladson , South Carolina
w Help Desk Support
Analyst Diagnosed hardware, software, printing and network connectivity issues,
including LAN, VPN access in a Windows XP environment, offering level 1 and 2
solutions.
w Desktop, Laptop, and Workstation
Deployment, Imaging: Provided current up to date images for 32/64-bit XP
operating systems across 6 different platforms and various configurations.
w Hardware Inventory: Maintain hardware
database to track laptop/IT assignments.
Dec 2002 – Sept
2007 Charleston Air Force base, South Carolina
w Supply Systems Analyst: Assisted base ADPE monitor in the
inventory and tracking of over 300 PC’s
and 30 laptops with multiple software configurations valued
over $1,000,000.
w Help Desk Supervisor: Managed 3 Level 1
Help Desk personnel.
w On-Site technician: Responsible for computer setup, troubleshooting, maintenance, training,
computer repair throughout 7 buildings.
w Web page administrator supporting 1400 Base
wide customers.
w Server Administrator: maintained two
servers, trained personnel on PC and software usage.
w Maintained PC security by ensuring
Microsoft patches rapidly applied to minimize vulnerabilities.
w Managed 20 subnets with static Internet
Protocol and converted them to Dynamic Host Control Protocol addressing.
June 1998 – November 2002 Dyess Air
Force Base, Texas
w
Server Administrator: Administered 3 Windows and 1 Oracle
based server.
w
Supply Help Desk Supervisor: Directly supervised 3 Level 1
Supply Help Desk Analyst’s.
w
On-Site Technician: supporting 1700 customers in 4
geographically separated buildings.
w
Inventoried, Managed, and Tracked 400 PC’s located in 4
different buildings.
w
Performed daily diagnostic analysis on radio frequency/data
collection controllers, hand held terminals, smart card readers and an Oracle
database.
Education and training
w September 1998 USAF Supply Systems
Analyst Course
w August 1999 Introduction to Oracle: SQL
and PL/SQL Course
w August 1999 Oracle8 Database
Administration Course
w December 2000 USAF Supply Systems
Analyst Craftsman Course
w February 2004 Front Page 2000 Course
w
February 2005 Network + Course
w
November 2009 A+ Course
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