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Nataly

Business Analyst

 Ph: 510-894-9876                                                                              Email:nataly.kundur@gmail.com

(O): 216-257-3210                                                                                   PROFESSIONAL SUMMARY:

·        Highly experienced business IT professional with 6 plus years of experience in commitment to excellence and implementation of the best practices enterprise wide.

·        Extensive experience in roles such as Senior Business Analyst with excellent knowledge to the full Software Development Life Cycle (SDLC) methodologies, frame works and processes.

·        Good domain knowledge and work experience in Investment Banking and Financial services.

·        Expertise in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design and Agile Methodology.

·        Experienced in all areas of project life cycle in a highly structured change management environment using both proprietary methodologies, Agile Techniques and RUP (Rational Unified Process).

·        Well versed in project management tools like MS Project for project planning, Project scheduling. 

·        Organized JAD sessions to flush out requirements. Good understanding of Project Process and ability to analyze business problems and identify solutions.

·        Worked extensively with the team to meet business requirement, create prototypes and analyze workflow.

·        Experienced in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications.

·        Experienced in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.

·        Well versed in Process Narratives, Flow charting Techniques using UML, and Good Documentation Practices. Prepared documents to conduct user acceptance testing.

·        Good working experience in all the sprints of the project in SCRUM.

·        Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.

·        Worked on data mining and was responsible for deploying, building, maintaining data support tools and metadata inventories. Apart from this, I was also responsible for selecting and defining problem, evaluating the same and applying knowledge.

·        Exposure to Change Request Management tools like Clear Quest.

·        Experienced in all areas of project life cycle in a highly structured change management environment using proprietary methodologies, Agile Techniques and RUP (Rational Unified Process).Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.

Education: Master’s in Project Management, USA.

Technical skills

Operating Systems: MSDOS, Win 95/98/NT/2000/XP.

Language: UML, SQL.

Project Management Tools/Methodology: MS-Project Unified Modeling Language (UML), Rational Unified Process (RUP), Software Design Life Cycle (SDLC), Agile, SCRUM, Metadata, Sql Server.

Process/Model Tools: Rational Rose, Requisite Pro, Rational Clear Case, MS Visio, Dream weaver.

PROFESSIONAL EXPERIENCE:

PNC Bank, Cleveland, Ohio .                                                                                                 Jan’09-Till Date.

Business Analyst/Consultant

PNC Financial Services Group, Inc. is a U.S.-based financial services corporation, with assets (as of December 31, 2010) of approximately $264.3 billion. NC operations include a regional banking franchise operating primarily in fifteen states and the District of Columbia, specialized financial businesses serving companies and government entities, and leading Turnkey Asset Management Program and processing businesses. NC is currently the sixth largest bank by deposits in the United States and is the third largest bank off-premise ATM provider. However, a pending takeover of RBC Bank would place PNC fifth in total branches while remaining sixth in total assets.

      Responsibilities:

·        Gathered requirements, interacting with users and created requirement specification artifact.

·        Elicited demands from the stakeholders and analyzed them for consistency, flexibility and completeness.

·        Organized workshops with Subject Matter Experts to obtain domain level information.

·        Developed a vision document that defined the primary goals and objectives of the project.

·        Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.

·        Working on data mining and was responsible for deploying, building, maintaining data support tools and metadata inventories.

·        Involved in SDLC of application developed using AGILE methodology

·        Trouble shooting when necessary to minimize down time.

·        Involved in the creation and maintenance of the Workflow plans and artifacts.

·        Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.

·        Prepare documentation including diagrams and charts in an effort to identify and realize the processes in the system for Agile.

·        Created Business Object, ERD, DFD Models and Use-Case Models using Rational Rose to depict Actors and Use-Cases in various Business Processes.

·        Designed BI dashboards and generated scorecards, ad hoc reports (slice/dice), graphs/charts and created presentations for senior management. Worked with the BI developers in designing reports using Crystal Reports

·        Played a supporting role for the Project Manager in managing the project along with identifying project artifacts as per SDLC.

·        Involved in developing techniques for requirement gathering including interviews, brainstorms and meetings with stakeholders.

·        Designed Quality Assurance standard and processes to all levels of project team.

·        Documented the defects and their trailing history in the Clear Quest and helped developers identify the modules and code sections to be fixed by executing the related scenarios with different combinations of data.

Environment:

 SQL, XML, MS Office tools, Business Objects, Windows, RUP, Rational Clear Quest, Rational Requisite Pro, Rational Rose, Agile, Unit Testing and UML, SQL Server 2005.2008.

Hartford Insurance, Hartford, CT.                                                                            Aug’07 – Dec’08

Business Analyst                                          

The Hartford Insurance is one of the largest investment and insurance companies in the United States. The Hartford is a leading provider of investment products, life insurance and group and employee benefits; automobile and homeowners products; and business insurance.  The company is the largest seller of individual annuities in the U.S. and has been a provider of auto and homeowners insurance to members of AARP.The project involved developing comprehensive online requests for auto and home insurance quote processing, Learning and understanding billing applications and their underlying data, mainly accounts, customers, pricing and rebate data.

Responsibilities:

• Prepared use case models based on Business Requirement documentation gathered through interaction with users.
• Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing RUP methodology.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Worked on data mining and was responsible for deploying, building, maintaining data support tools and metadata inventories. Apart from this, I was also responsible for selecting and defining problem, evaluating the same and applying knowledge.
• Involved in creating and enhancing requirements, analysis and design using Rational Tools (Rational Rose, Rational Requisite Pro, Rational Clear Case, and Clear Quest).
• Assisted the project manager in preparing the project schedules, milestone tracking and resource allocation using MS Project 2000
• Involved in project planning, coordination and implementation of QA methodology.
• Performed business process mapping for new requirements.
• Creating user requirements document for companywide reports by interacting with end users and developers.
• Interact with the developers and defined the needs to update the design of the Graphical User Interface.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Worked with the data modelers, DBA's and QA teams to resolve issues that arose during the implementation phase.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Responsibilities also included analyzing and testing the user interface and constantly redesigning the system to increase its user friendliness for the clients
• A major responsibility included interacting with the users and business relationship managers and implementing changes on the database in order to ensure UAT approval.

Environment:

XML,  UAT, UML, Rational Suite,SQL Server 2005, MS Excel, MS Access, MS Word, MS Power Point, Windows 2000, MS- Outlook.

The Mechanics Bank, San Francisco, CA.                                                                             Jan 06 – June 07

Business Analyst                                          

Founded in 1905 as an independent community bank, The Mechanics Bank has become one of the largest banks headquartered in the San Francisco Bay Area. The bank employs much of the latest technology to provide our customers with the conveniences that they would expect from a much larger bank. The bank’s corporate giving program mainly focuses on youth and education, but also supports a variety of cultural, civic and health and human services organizations. Employees are encouraged to become active, as well. Fully two-thirds are engaged in at least one community organization or nonprofit activity.

Responsibilities:

·        Actively involved in all phases of software development life cycle in Scrum management process.

·        Analyzed and collected business requirements, identified system interfaces and created the requirements specification document/product backlog.

·        Performed Requirement Analysis to Develop Use Cases, Activity and Sequence Diagrams.

·        Involved in all the phases of Scrum artifacts, which are; Product backlog, product backlog    burn down, sprint planning, sprint review, sprint retrospective etc.

·        Very effective in all the everyday standup meetings giving valuable feedback for each activities of the sprint.

·        Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.

·        Managed and tracked change control process of requirements and design changes, documented the changes, issues and their impact on the system design and delivery.

·        Provided documentation such as requirements management plans, functional requirements, test plans and test cases.

·        Designed Functional Specifications with the initial requirements gathered from the business community

·        Worked on the Impact Analysis, identified the gaps between tools and helped developing new ETLs to resolve gaps and move data efficiently.

·        Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.

·        Incorporated the best practice of Management processes as advocated by SCRUM

·        Designed and analyzed Business Process Model, Use Case model and test procedures based on Product backlog.

·        Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM). Performed user interviews, JAD sessions.

·        Developed UML Use Cases for the application using Enterprise Architect and prepared the detailed Work flow diagram based on the proposed enhancement for the system.

·        Acted as User Acceptance testing coordinator and monitored business testing and interacted with the development team regarding defect status and fixes on daily basis.

Environment:

MS Project, MS office suite, HTML, Agile methodology (SCRUM), Rational Rose, UML, UAT.

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