Office Manager Resume Examples in Word Format Free Download -->

Office Manager Resume Examples in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
RUBY ESTELL
309 Linda Drive u  Lithia Springs, Georgia  30100  u  (678) 789-9876 u buby@yahoo.com


Professional

Objective
Highly motivated, success driven individual seeking to become affiliated with a dynamic organization in an Office Management, Customer Service or related position where my broad business background and qualifications will assist your company in achieving your overall goals and objectives.



Qualification

Summary
-         Offering a comprehensive background of top performance including experience, training and achievements in the areas of administrative management, sales support, accounting, financial services, quality control, customer service, purchasing, vendor relations, billing, project management, records & files and implementing policies and procedures.
-         Background includes extensive experience in the areas of accounting and office management.
-         Dedicated and hardworking with a reputation for maintaining confidentiality of employers’ business transactions, databases and business correspondence.
-         Proficient in planning and completing projects to high standards in time-critical situations.
-         Strengths include excellent leadership, organizational and problem solving skills. 
-         Proven ability to quickly grasp client needs and implement successful strategic plans.
-         Easily establish and cultivate professional business and customer relationships.
-         Consistently received outstanding performance evaluations in all positions held.
-         Computer proficient: Word, Excel, PowerPoint, Word Perfect and other specialized software.



Professional

Experience
INNOVATIVE STONE (GRANITE DISTRIBUTOR) (Feb 2008 – Feb 2010)
Customer Service Representative/Project Manager
Project Manager 
·         Assumed additional leadership accountability for all phases of project management, including quality of services and extensive problem solving.
·         Entered all orders for fabricators and managed delivery schedules.
·         Scheduled trucks for local pickups and out of state deliveries.




Customer Service Representative
·         Contacted clients both locally and out of state regarding their needs for material.
·         Advised clients of special pricing and generated sales for company with approximately six trucks per week.
·         Consistently excelled in customer service, inventory control and problem solving.
·         Completed numerous additional duties and responsibilities including invoicing and showroom help to in-state customers.




MULTISTONE USA, (Granite Company)
Customer Service/Purchasing Manager, (Sept 2006 – Jan 2008)
·         Interacted with vendors and suppliers to purchase all materials and products needed to meet overall manufacturing and production requirements of company.
·         Contributed to $450,000 in new business development by personally attracting new customers.
·         Purchased best quality granite, marble, travertine and related products for main showroom and three additional locations.
·         Consistently excelled in customer service, inventory control and problem solving.
·         Supported company President with financial aspects of company including budget management, cost controls and general accounting.
·         Processed and generated daily production reports for submission to company President.
·         Scheduled and coordinated sales meetings for staff of 16 Sales Representatives.
·         Coordinated daily scheduling of all installations of finished products.
·         Assisted company in generating additional revenue by suggesting the sale of tiles.
·         Completed numerous additional duties and responsibilities including special projects and administrative assistance.

RUBY ESTELL                                                                                                                      Page 2                                                                                                                           

Professional

Experience
 (continued)
A TOUCH OF STONE (Granite Company)
Office Manager, (July 2005 – Sept 2006)
·         Applied leadership skills to oversee all phases of office management, with emphasis on operational efficiency and quality of all services.
·         Reported to company President.
·         Ensured timely and accurate processing of accounting and financial transactions including accounts receivable/collections.
·         Negotiated the purchase of all materials and products from vendors to meet daily sales requirements.
·         Scheduled and coordinated installers to complete installation projects for granite counter tops and tile work.


ANTIQUE STONE, (Granite Company)
Office Manager, (May 2003 – July 2005)
·         Reported to company President, overseeing all phases of administrative management, accounting, customer service and problem solving.
·         Scheduled and coordinated daily activities of support staff to complete fabrication and installation services.  Coordinated templating schedule.
·         Provided excellence in customer service including servicing accounts receivable and delinquent accounts.


MILLENIUM STONE, (Granite Company)
Office Manager, (March 2001 – May 2003)
·         Consistently provided high quality customer service and administrative support, including quality control of services and problem solving.
·         Negotiated the purchase of materials and products from vendors at most economical prices.
·         Ensured timely and accurate processing of payroll for 80+ employees.
·         Successful in collecting on past due accounts and maintaining delinquent accounts to a minimum.
·         Scheduled and coordinated installations and templates to achieve customer satisfaction


SCROLL FABRICS, (Custom Bedding Company)
Office Manager, (Sept 1996 –  March 2001)
·         Oversaw all phases of office operations including customer service and problem solving.
·         Performed daily accounting functions on national accounts, including quality control of all services.
·         Maintained accurate records and files on all transactions.
·         Completed all duties in a timely and efficient manner to high quality standards.


CYBERTEK, INC., (Computer Company)
Office Manager, (June 1988 –  Aug 1996)
·         Managed office operations while providing close administrative support for company President.
·         Company provided computer products and services for Fortune 500 firms.
·         Provided sales support, managed accounts and collected on delinquent accounts.
·         Scheduled and coordinated installations and followed-up on accounts for quality control of services. 



Previous

Experience
Employed 10 years as Billing & Office Manager and Sales Manager for wholesale company. Processed commissions for 20 Sales Representatives nationwide.
Employed 6 years with an electrical contracting firm, performing billing, purchasing and scheduling duties.



Education
Scott Community College, Bettendorf, Iowa
Masters degree in Business Administration.
Chattahoochee Tech, Smyrna, Georgia
Associates degree in Accounting.





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