Normal Customer Service Representative Resume Format in Word Free Download -->

Normal Customer Service Representative Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Sara Jones
309 N. 104th Street Apt. 10
Milwaukee, WI. 53001
(414) 405-8431
(414) 461-1230
Jonessara@yahoo.com

Dedicated andmotivated self starter.Performance driven, providing feedback, project management and collections expertise. I have the ability to work in a team setting, oras aleader. Excellent in multitasking and fast paced environments, with extensive attention to detail. I am Customer Service.

Qualifications Summary:                                                                                                                    

Ÿ  Crossed trained peers at Briggs and Stratton and Washington Mutual Home Loans in the Answer Center Department to handle high call volumes and understand the useof operational systems to better assist customers.
Ÿ  Crossed trained peers at Washington Mutual Home Loans in the PMI Department.
Ÿ  Received Customer Service Excellence Awards.
Ÿ  Exceptional Customer Service Recognition from Management Teams.             
Ÿ  Assisted in strategically meeting productivity and retention goals on a daily basis.

Work History:

Manpower (Briggs and Stratton)
Customer Service Representative                                   03/2010-Present
Answering inbound calls in a high volume call center. Duties include, assisting customers with parts purchases, technical information and support on enginesand other outdoor power products.

Metavante Corporation
EPP Research Representative II                                      07/2003-04/2009
Responsible for processing and insuring customers payments that were made through online banking were received and processed properly. Researched all missing or misapplied payments and made follow up calls to ensure all banking guidelines were properly followed.

Washington  Mutual Home Loans
Loan Servicing Specialist                                                 02/2001-07/2003
Customer Service Representative answering inbound calls in a high volume call center.
Transferred to PMI Department where I assisted customers with interest questions and loan to value ratios. Provided process information on removing private mortgage insurance While following State and Federal guidelines.


Education:

John Marshall High School
Graduation Year: June 1996

University of Phoenix
January 2010-May 2010


References Given Upon Request


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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