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Livia Key
15 Pleasant Forest Drive,
Decatur, GA
Home: 404-289-1230 Cell: 404-421-1212
livia@yahoo.com
Administrative Assistant – Medical/Health
Sciences
Profile
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Administrative support professional
offering versatile office management skills and proficiency in the
healthcare/medical industry. Strong planner and problem solver who readily
adapts to change, works independently and exceeds expectations. Able to
juggle multiple priorities and meet tight deadlines without compromising
quality.
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Education
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Brenau University — Gainesville, GA
Bachelor of Science – Health Science
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Relevant
Courses:
n Human Anatomy & Physiology I & II
n Principles of Biology I & II
n Fundamentals of Microbiology
n Medical Terminology
n Survey of Human Growth and Development
n Introduction to Statistics
n Survey of Chemistry I & II
n Keyboarding and Document Formatting
n Business Communication
n Small Business Management
n Professional Office Procedures
n Public Speaking
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Additional
Professional Development:
n Certification - Medical Assistant – Advanced Career Training
Institute (2006)
n Medical Assistant Mentor – Advanced Career Training Institute
(2006)
n Associate of Science – Pre-Nursing – Atlanta Metropolitan College
(2009)
n Membership – GA Public Health Laboratory Safety Committee
n Volunteer Camp Counselor – First Baptist Church/Decatur YMCA (2005
– 2007)
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Key Skills
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Office
Skills:
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n Electronic Purchasing
n Records Management
n Medical Assisting
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n Spreadsheets/Reports
n Medical Supply Shipping/Receiving
n Supply and Demand Management
n Inventory Management
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n Specimen Accessioning
n Vendor Support
n Regulation Follow-Up
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Computer
Skills:
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n Microsoft Office
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n Novell GroupWise
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n PMX Purchasing Database
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Professional Experience
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GA Department of Public Health
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Decatur, GA
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Supply Associate
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February 2007 - Present
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Duties:
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n Primary
point of contact for customer requests and complaints
n Interview
clients to assess needs and establish rapport
n Provide
superior customer service to customers/clients encompassing Georgia’s 159
counties
n Report
and investigate improvements in quality and safety at public health facility
n Prioritize
calls and emails in order to maintain an effective working relationship
n Confidential
handling of sensitive information following federal rules and regulations
n Manufacture
clinical specimen collections for statewide distribution
n Review
and assemble incoming requests for specimen collections
n Assemble
shipping cartons and pack collection outfits
n Development
and implementation of facility’s policies and procedures
n Work
and communicate with the general public; internal/external customers
n Operate
equipment for assembling/transporting cartons (UPS and Fed-Ex online tracking
systems)
n Supply/demand/vendor
management:
Maintain adequate inventory of supplies,
orders
Ensure that product quality and product
packaging standards are enforced
Manage day-to-day operational aspects of
medical supply shipping
Ensure provider supplies and are in
compliance with federal and state regulations
Consult
with clients to explain procedures and respond to questions
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Professional Volunteer Services
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Immune Recovery Foundation
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Decatur,
GA
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Medical Assistant
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2006
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Duties:
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n Assisted
physician with examinations
n Properly
set up tray(s) for examination
n Transported
patients to and from waiting room
n Obtained
patient histories and vital signs
n Performed
urinalysis testing, venipuncture, and finger sticks
n Performed
specimen collection and packaged for lab pick-up
n Prepared
IV flushes
n Maintained
adequate inventory for examination rooms
n Maintained
sanitary, neat and safe conditions of rooms in compliance with mandatory
regulations
n Monitored
patients throughout visit
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