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COMPUTER
SKILLS
PROFESSIONAL
EXPERIENCE
EDUCATION
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Sofia Kelley Phone: 201-640-9876
309 Hudson Street #3 ~
Hoboken, NJ 07001 sofia@gmail.com
QUALIFICATIONS
·
Certified Network Engineer with over 10 years
experience architecting and leading advanced networking and systems support for
WANs, LANs, and WLANs.
·
Direct experience in network engineering,
security, management, design, troubleshooting, and repair from the physical
layer to network applications.
·
Specialist in developing and implementing
strategies for optimizing infrastructure environments to align with
organization goals and comply with standards and regulations.
·
Skilled supervisor of staff and contractors with strong background in
team leadership; superior crisis management, troubleshooting, problem
solving and negotiation skills.
·
Excellent communicator; recognized for skills in managing client and
internal management requirements and expectations; mentor coworkers and teach
student employees.
CERTIFICATION
Cisco Certified
Network Associate, CCNA, 2010
COMPUTER
SKILLS
Protocols/Network: TCP/UDP, SSL, IPv4, DNS, DHCP, SNMP, BGP,
PPTP, RIP v2, STP, VTP, OSPF, EIGRP
Cisco Hardware: Switches 2900/3500/3550/3750/4500/6500
and Nexus, MSFC2, 32/720 Supervisor Engineer, Routers 7000/7200, WiSM, Aironet
Access Points 1100/1200/1300/3500, ASA 5510/5520, VPN3000, PIX-535
Operating Systems: Windows, Mac OS-X, UNIX/Linux
Software: Cisco IOS, Cisco Secure ACS
5.2, Cisco SCE, Cisco WCS, Cisco Spectrum Expert, Nagios, Rancid, Netdisco,
Cricket, Intermapper, AirMagnet, Wireshark, MySQL MS Office Suite, Visio
PROFESSIONAL
EXPERIENCE
STEVENS INSTITUTE OF TECHNOLOGY, Hoboken,
NJ 2001-Present
Network Engineer, 2005-present
Provide support
at over 50 buildings for complex, secure Cisco routed/switched network
infrastructure (over 500 nodes and a datacenter supporting 50 servers/SAN's). Maintain campus-wide network equipment,
routing, switching and wireless products for 3800+ concurrent wired/wireless
users.
· Configure
and maintain network equipment, including Cisco Catalyst 2900, 3500, 3550,
3750, 4500 and 6500 series switches, Cisco MSFC2, 32 and 720 series
supervisors, Cisco 7000 and 7200 series routers, Cisco WiSM and Aironet 1100/1200/3500
Access Points and Aironet 1300 wireless bridges.
· Install
and manage all security devices, including Cisco ASA 5510/5520 and PIX-535
firewall devices.
· Collaborate
with management and stakeholders to determine network project roadmap and
objectives; liaise with multiple departments regarding network-related issues,
current projects, and potential plans.
· Evaluate
and identify vendors for fiber and copper infrastructure wiring projects;
oversee/guide efforts.
· Monitor
and analyze network traffic to maximize network performance and user
productivity with Cricket, Intermapper, AirMagnet, and various proprietary
products.
· Configure and maintain Polycom teleconferencing devices; evaluate,
purchase, and maintain APC’s and UPS’s.
· Maintain
inventory database and approve supply and replacement purchases of network
infrastructure needs.
· Manage and
maintain documentation for adds/changes/fixes; update internal team wiki.
· Train and
mentor new employees and helpdesk staff on networking projects and issues.
Key
Accomplishments:
- Network Access and
Monitoring Configuration: Configured
and currently maintain network access and monitoring equipment and software,
including VPN, Nagios, Rancid, Cisco Secure ACS, Radius, Tacsac+, Netdisco and
Cisco SCE.
- Wired/Wireless
Rollout: Directed
wireless access project for upgrading entire campus and wired/re-wired several
buildings.
- IT Institute
Initiatives: Successfully
completed the rollout of new network equipment in 25 campus housing spaces,
serving 2400 residential students, faculty and staff.
Sofia Kelley Phone: 201-320-9876 ~ sofia@gmail.com Page 2 of 2
STEVENS
INSTITUTE OF TECHNOLOGY, continued
Network Technician, 2001-2005
Supported day-to-day
network adds, changes, requests, and issues as member of 3 person team for a
2500+ user campus.
2500+ user campus.
· Coordinated
and oversaw rewiring of campus buildings, including dormitories, faculty and
staff housing, and various older campus structures.
· Collaborated
with network administrators and engineers to resolve network problems and provide
support for special assignments.
· Assisted
with installation of network equipment and cabling infrastructure.
Key
Accomplishments:
- Core Switch Failure
Remedy: Troubleshot,
discerned root cause and remedied a campus-wide system failure single-handedly.
- Self-Taught: Learned the
scope and objectives of the position with minimal direction and training.
- Leadership: Oversaw,
trained, and mentored student help.
ROCHESTER INSTITUTE OF TECHNOLOGY, Rochester,
NY 2000
Assistant Network Technician
Collaborated on day-to-day activities
to maintain the RIT campus network; resolved network problems and assisted in
installation of field network equipment.
· Monitored
calls on network connectivity.
· Assisted
on cabling infrastructure installation.
· Supervised
student employees, assigned daily work assignments and special requests and
maintained database for network documentation.
HARRIS INTERACTIVE, Rochester,
NY 1999-2000
Assistant Web Developer
Collaborated with Webmaster to
maintain portal websites.
· Ensured
user accessibility and consulted with users to identify operating procedures
and clarify program objectives.
· Wrote
documentation describing program development, logic, coding and corrections.
EDUCATION
STEVENS
INSTITUTE OF TECHNOLOGY, Hoboken, NJ
MBA, Master of Business Administration,
Project Management, expected 2012
STEVENS
INSTITUTE OF TECHNOLOGY, Hoboken, NJ
MS, Master
of Science, Telecommunications Management, 2003
ROCHESTER
INSTITUTE OF TECHNOLOGY, Rochester, NY
BS, Bachelor
of Science, Information Technology (Data Communications/Networking)
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