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Network Administrator Resume Online Builder in Word Format Free Download

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Maya Blevins
309 John Brown Rd, Van Wert, OH 45001 | (419) 777-9876 | maya.blevins@gmail.com


Summary of Qualifications

       Fourteen years Information Technology experience in residential, business, and industrial environments.
       Proficient in troubleshooting, desktop, laptop, printer, network, and voice systems.
       Self-guided independent leader that can gauge others abilities in order to efficiently meet goals.
       Completes tasks/projects diligently, consistently meets SLA requirements, and improves/streamlines processes.
       Eager to succeed, always looking to enhance my skills and explore new horizons.


Certifications

       Cisco Certified Network Associate (CCNA)
       Microsoft Certified Systems Administrator (MCSA)
       CompTIA Certified Professional (A+ and Network+)


Work Experience

Northeast Data 2007 – Present

Team Lead / Network Administrator

       Manage a team of computer and server support technicians on a contract with Hewlett Packard for support of Proctor & Gamble in Lima, Ohio.
       Perform network and telephone hardware and software IMAC requests.
       Order computers and accessories for daily requests.
       Collaborate with Proctor & Gamble management and Hewlett Packard staff to streamline support efforts.

Break-Fix PC Technician

       Maintained and repaired desktops, laptops, printers, and related peripherals.
       Updated and maintained a database of desktop and notebook computers.
       Assisted as the backup Novell server administrator.
       Interoperated with network, server, and administration groups to provide excellent customer service to the end user.


Siemens Business Services 2006 – 2007

Technician II

       Self-managed desktop support for all of Verizon in Fort Wayne, IN.
       Assisted network administration with desktop related issues.
       Installed, configured, maintained and repaired desktops, laptops, and peripherals.
       Maintained servers for user data backup and desktop reimaging.


Affiliated Computer Services 2006 – 2006

Tier 2 Helpdesk Specialist / Server Administrator

       Maintained and repaired desktops, laptops, printers, and related peripherals for the City of Fort Wayne and Allen County, Indiana.
       Assisted server administration with migration project from Novell to a Microsoft Active Directory environment.
       Installed and configured multiple server systems for the City of Fort Wayne.
       Worked closely with Project Managers to create and document procedures for server builds and as a technical aid.


Siemens Business Services 2004 – 2006

Senior Customer Engineer

       Self-managed desktop support for all of Verizon in Fort Wayne, IN.
       Assisted network administration with desktop related issues.
       Installed, configured, maintained and repaired desktops, laptops, printers, and related peripherals.
       Maintained server for user data backup and desktop reimaging.


Waterfield Mortgage 2002 – 2004

Workstation Technician

       Installed, configured, maintained and repaired desktops, printers, and related peripherals.
       Assisted network team with desktop related issues.
       Wired voice and data lines from central computer room to individual desktops.
       Built software images for deployment multiple to PCs.


Siemens Business Services 2000-2002

Project Lead

       Lead a team of Lotus Notes Specialists for Verizon in their national migration from Beyond Mail and Exchange to Lotus Notes.
       Assisted individual users with the installation and configuration of Lotus Notes.
       Responsible for employment, termination, and development of team members along with the requisition and setup of computer, networking, phone, and fax equipment.
       Promoted from local Fort Wayne Team Lead to National Team Lead for all national Verizon sites.

Customer Engineer

       Self-managed desktop support for all of Verizon in Fort Wayne, IN.
       Assisted network administration with desktop related issues.
       Installed, configured, maintained and repaired desktops, laptops, and peripherals.


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