Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Master of Arts , U.S.
History, Old Dominion
University , Norfolk , VA
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Joy Brown
309 Monad Rd.
Apt. 13 t Billings, MT 59001
Email: joy.brown67@gmail.com
Mobile: 406-694-9876
SUMMARY
An
Information Technology professional offering a balance of technical
proficiency, research and communication skills along with leadership, mature
judgment, initiative, and the ability to interface effectively with all levels
of management, personnel, and clientele.
·
Government
Contractor
·
Processes
and Proposals
·
Engineering
Documentation
·
Help
Desk Technician
·
Secret
Level Security Clearance (DoD)
PROFESSIONAL
EXPERIENCE
Visionary
Integration Professionals (VIP) 10/19/2009-09/30/2011
Business Analyst II
§ Performed technical writing services
in support of Coast Guard contract
§ Worked with SQL database developers in
order to provide functional and technical documentation for the U.S. Coast
Guard Finance Center
§ Established IEEE Standard templates
for project documentation
§ Wrote test scripts for Core Accounting
System (CAS) environment
I-Tech
Consulting, Inc., Fairfax , VA
07/06/2009-10/18/2009
Help Desk Analyst
§ Assisted
in the deployment of computers to U.S. Navy and Marine Corps client sites in
support of technical refresh efforts.
§ Performed
data migration from old systems to new systems and followed up with the client
for verification of data transfer.
Electronic Data
Systems (EDS), Norfolk , VA 2003-2009
Procurement Analyst/Technical Writer
§ Developed
and maintained processes, procedures, and training documents/job aids for a
logistics team which helped to identify key roles and responsibilities for more
efficient operations.
§ Member
of the Order Management Team dedicated to tracking purchase orders and
contributed to customer satisfaction through timely receipt of orders.
§ Managed
a network of warehouses which ensured that the customer received equipment in
time for deployment of approximately 300,000 computer workstations and
peripherals.
§ Helped
to draft a Request for Proposals (RFP) to contractors which saved EDS money in
daily warehouse operations.
§ Developed
an order tracking matrix using Microsoft Excel which enabled customers to
efficiently track orders as they went through the procurement process.
I-Tech Consulting, Inc., Fairfax , VA 2001-2003 Technical Writer, EDS NMCI Account
§ Developed
and maintained a variety of documentation for the account to include user,
technical, project and business publications.
§ Proficient
in all stages of technical writing from draft to final stages. Provided support in reviewing documents for
comprehension and adherence to writing standards.
§ Edited
and formatted technical documentation and interfaced with subject matter
experts to obtain necessary information. Software used included Visio and tools
similar to UML.
§ Ensured
compliance in requirements in producing technical documentation that met
deadlines and standards set by the Department of the Navy (DoN) client.
§ Enabled
better communication between team members by composing a spreadsheet which
tracked projects on a person-by-person basis thus enabling management to gauge
productivity levels – which was later turned into a program for enterprise use.
CMS Information
Services, Vienna, VA 1999-2001
Help
Desk Technician
§ While
performing contract work for a major DoD client, provided both remote and
direct help desk support to over 500 users.
§ Aided
senior help desk personnel in migrating user data to new hard drives in order
to successfully move 500 users from one location to another.
§ Oversaw
computer equipment warehouse and assisted in maintaining an accurate inventory
of over 5,000 desktops, monitors, and other computer peripherals.
§ Volunteered
for training in Microsoft Windows NT Workstation in order to better serve
users.
MILITARY SERVICE 1985-1993
U.S
Naval Reserve
§
Attained rank of E-5 with job rating of
Radioman
§
8 year enlistment completed in 1993 under
Honorable Discharge
SKILLS
§ Microsoft
Office including: Excel, Access, Visio, PowerPoint, Outlook, and Word
§ Adobe
Acrobat
§ FileMaker
§ Oracle
§ Peregrine
AssetCenter
EDUCATION
Bachelor of Arts, History, Montana
State University-Billings, Billings ,
MT
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