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Hailey
Cox
309 Kilkenny Dr
Lake Wylie, SC 29001
(513) 403-9786
hailey@hilville.com
Professional Summary
Over
ten years of Information Technology experience as a Programmer/Analyst in
various industries. Industry experience
includes education, automotive manufacturing, transportation, and consumer
products. Known for ability to analyze complex system issues and finding
solutions that integrates with current and future system needs. Expertise in data transformation and
Electronic Data Interchange (EDI) technologies.
Excellent communication skills and ability to work effectively in teams.
Participated in all phases of software development life cycle including design,
development, testing, implementation, training and documentation.
Professional
Experience
Company: DemandTec, an IBM Company
(2007 - present)
Client/Industry: Retail/Consumer Products
Position
Title: Integration Services Manager
Tools
Utilized: DB2,
Perl, Ksh, Data Junction, Linux, Perforce
Responsibility
Summary:
- Manage
European customer data integration implementations
- Interact
with customers, implementation managers, and DBAs to implement and
maintain customer data in a cloud infrastructure.
- Design
and implement custom processes to handle customer specific needs to assist
in the integration of data for promotion and price applications.
- Integration
of customer data within a cloud infrastructure
- Audit
customer data to identify issues, risks, and gaps that impact the project
using ETL tools.
- Troubleshoot
data related issues.
- Design,
develop, test, implement and document reusable tools to assist in day to
day operations for the department using SQL/Perl/ksh
- Train
new team members
- Lead
customer data requirement discussions.
- Automate
batch loading and monitoring of data sets received from customer
Company: IBM (2004 - 2006)
Client/Industry: Maersk, Inc./Transportation
Position
Title: IT Specialist
Tools
Utilized: Oracle,
SQL, GXS Application Integrator, Perl, Sun Solaris, Cyclone, Ksh, Visio,
ItemField, CVS, Visual Source Safe
Project
Summary:
·
Project management and planning for upgrade
from GXS Application Integrator version 3.2 to 5.0
·
Develop standards for project management and
change requests within team
·
Project management and planning for
ItemField integration within current infrastructure
·
Project planning and requirement gathering
for AUTACK requirements from European bank.
·
Design specifications, coordinate
development/integration and development for the integration of the Maersk
financial system with specific banks.
Responsibility
Summary:
·
Specify design & development guidelines
for EDI infrastructure system architecture
·
Document current system infrastructure and
develop standard operating procedures
·
Serve as lead person in directing project
tasks and technical leadership within team
·
Administers the development and publication
of EDI infrastructure department standards
·
Analyze GXS Application Integrator models
for areas of performance improvement
·
Troubleshoot trace logs for mappers to
resolve mapping issues.
·
Design and develop various reports and tools
to assist in day to day operations of business using various tools such as
SQL/Perl/ksh
·
Pro-actively identify system improvements
end-to-end
·
Seek root cause of system outages using
analytical skills and design/document solutions for moderate and complex
situations.
·
Programming concepts including writing,
troubleshooting, and debugging programs
·
Develop project definitions and schedules
·
Work with client to understand requirements
for a large scale mission critical high availability system.
·
Develop documentation for code development,
processes and training.
·
Analyze escalated issues from mapping and
support teams
Company: Maersk Data USA, Inc.
(2002-2004)
Client/Industry: Transportation/Consumer
Goods/Pharmaceutical
Position
Title: Systems Analyst/Programmer
Tools
Utilized: Oracle,
SQL, GXS Application Integrator and Enterprise, Perl, Sun Solaris, Cyclone,
Ksh, Visio, ItemField, MQ Series
Project
Summary:
·
Developed tool to verify trading partner
profile integrity before importing into GXS Application Integrator to avoid
corruption of database and allow for automation of promotions via developers
and support personnel
·
Developed monitoring process using shell and
Perl scripting with an HTML display to use a dashboard to determine areas of
concern.
·
Designed and developed the replacement of
GXS Application Integrator database with and Oracle database to meet the high
availability requirements of the business.
·
Contracted with Mead Johnson a Bristol Myers
Squibb Company for 6 months to implement their GXS Enterprise and Application
Integrator Systems
Responsibility
Summary:
·
See responsibilities for IBM
Company: TechSoft Systems (1999-2002)
Client/Industry: P&G/Consumer Goods
Position
Title: EDI Analyst
Tools
Utilized: Oracle,
SQL, GXS Application Integrator and Enterprise, Perl, HP-UX, Cyclone, Ksh
Project
Summary:
·
Developed monitoring process using shell and
Perl scripting that would send an alert to on-call staff for critical issues
·
GXS Upgrades of Application Integrator
3.0/3.1/4.0 and Enterprise 6.1/7.1
·
Developed and designed on-line tracking
system that showed data flow end-to-end through the EDI services for the
business users.
Responsibility
Summary:
·
Trading partner setup in GXS Application
Integrator and Enterprise
·
Maintain GXS Enterprise Database Extension
·
Coordinate and conduct customer acceptance
testing of new process
·
Level II/III support
Professional
Associations
GXS Special Interest
Group, Steering Committee Member, 2003-2006
GXS Special Interest
Group, Steering Committee Vice-Chairman, 2006
Education
Baker College, 2002 MBA, Computer
Information Systems
Siena Heights
University, 1997 BA,
Business Administration
Schoolcraft
Community College, 1995 AAS,
Programming
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