IT Project Manager Resume Samples in Word Format Free Download -->

IT Project Manager Resume Samples in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
JOY BOURQUE
309 Sherman Ave NW, Washington, DC 20003  | 202.286.9876  |  joy@yahoo.com

ITPROJECT MANAGER ENABLING CLIENTS TO SUCCEED WITH TECHNOLOGY SOLUTIONS


Over 10 years ofexperience conceptualizing, planning, delivering& supporting technology solutions in the financial services industry. Proficient in project management and business analysis, adhering to software development lifecycle methodologies and under ITIL principles. Strengths include effective customer service, great people skills to build relationships & mediate issues between parties, and promoting technologies that add value to business owners and clients.  Effective in leading project teams towards success in fast-paced and challenging work environments.

Project Management:       PMP-Certified, Discover Objectives, Scope & Tasks, Plan Schedules, Work Breakdown Structures, Resource Assignments, Risk Assessments, Quality Management, Draft Concept Papers, Cost Budgeting & Forecasting, Status Meetings and Reporting.
Business Analysis:             Requirements Gathering, JAD Sessions, Business & Functional Documentation and Design, Testing, Training &Subject Matter Expert Attainment.
Management:                         Staff Supervision& Project Team Leadership, Vendor Management, Contract & SLA Negotiations, IT Asset Management, Budgeting & Cost Saving Efforts and Reporting.

Customer Service:              Build Strong Relationships with Business Stakeholders and Improving IT Services and Solutions Delivery.
IT/Technical Skills:          Agile Software Development & SDLC Waterfall Methodologies, UML, .NET/SQL Web-Based Software, CRM and other COTS/SaaS Implementations, ITIL v3 Foundation, and Microsoft Enterprise, Developer & Desktop Software, including Office 2010, Windows 7, SQL Management Studio, Visio, Project and SharePoint.


EMPLOYMENT HISTORY

FBR & Co., Arlington, VA                                                                                                                            2005–2011

Vice President,IT Service Management                                                                                        03/2011–11/2011
Led a team of 7 employees comprising the Arlington & New York service desks, change control, market data and financial analysis in FBR’s IT department.Maintained software licenses, contracts & SLAs. Managed professional training programs. Investigated and analyzed new technologies such as computer equipment, mobile devices & software that add value and improve the business users’ experience. Ensured ITIL principles were communicated and maintained.

·         Coordinated market data and procurement cost saving efforts to reduce technology spends across the organization.
·         Analyzed service desk tickets on a monthly basis to identify problem patterns, documented recommendations & managed resultant solution projects.
·         Optimized monthly budget reporting for software, infrastructure, market data and other operational expenses.
·         Administered software, hardware and service procurements totaling over $1 Million, and the resultant asset management.
·         Achieved a 40% reduction of market data costs through organizing and leading vendor contract negotiations.


                                                                                               
Director, Sales, Research & Capital Markets Technology Delivery                                            2005–2011
Managed and supported technology solution efforts to catalyze productivity and improve business intelligence for the Institutional Brokerage, Research and Capital Markets business lines of FBR.Oversaw .NET/SQL product development of in-house web-based software in both agile and waterfall software development methodologies.  Managed vendor relationships, contract & SLA negotiations and vetted issues for resolution.Created training material and provided training classes to end-users.Ensured software development is compliant with SOX and FINRA regulatory requirements.Fostered strong relationships with business users at all hierarchy levels and became subject matter expert on core applications.

·         Conceptualized, planned and supported a private placement trade and reporting platform integrated with Bloomberg where clients can view trade activity to make informed decision and generate revenue. 
·         Led ongoing implementation projects for the BlueMatrix financial research authoring system, Ipreo’s BD Vision brokerage CRM and Dealogic’s deal application suite for over 200 users.
·         Re-engineered and successfully delivered an in-house software project plagued with scope creep and lack of ownership.

Began as on-site business analysis consultant for Celerity IT, LLC, (McLean, VA) in 2005; hired full-time as Sr. Business Analyst in 2007. Promoted to Director in 2009 and to Vice President in 2010.  Received ‘Best Customer Service’ Award in 2006 as a Celerity consultant and 3 peer recognition awards during tenure at FBR.

State Street Global Advisors, Montréal, QC &Boston, MA                                                                       1995–2005

Principal, Global Operations Manager                                                                                                              2000–2005
Supported accounting applications for over 300 investment operations stakeholders. Provided business analysis, user acceptance testing and training of technology solutions. Created requirements documentation for new and existing proprietary custom systems. Executed firm-wide quarterly 13F filing to the Securities and Exchange Commission.

·       Implemented an automated portfolio reconciliation system that replaced manual processes.
·       Coordinated the setup of over 270 funds including 22,000 securities from an acquired investment manager to SSgA’s databases and applications; received an Employee Recognition Award as a result of this accomplishment.
·       Assisted with the implementation of SWIFT connectivity between SSgA and custodian banks or clients transmissions.  Implemented a trade delivery instruction system that facilitated data entry and reduced settlement errors.

Sr. Associate, Portfolio Investment Operations                                                                                       1995–2000
Supported portfolio managers, traders and analysts.  Handled investment accounting of large institutional multi-currency commingled funds, including cash and security analysis.  Prepared and analyzed portfolio data for performance evaluation.  Created measures to improve operating efficiency.Met with clients to evaluate reporting and servicing needs.
·       Exposed to portfolio management of large retirement accounts.
·       Provided high quality customer service for demanding clients.

EDUCATION AND PROFESSIONAL DEVELOPMENT






ITIL v3 Foundation Certification, Global Knowledge, Arlington, VA                                                                       2011
Business IT Leadership Certification, Northern Virginia Community College, Arlington, VA                        2006
Business Administration Degree, O'Sullivan College, Montréal, QC (Canada)                      1995



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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