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ING Baring (Financial
Services Firm) New
York, NY
Download Resume Format
Phone: 212-586-9876
Cell: 641-750-5432
E-mail: anna@gmail.com
PROFESSIONAL
PROFILE
* Accomplished,
results-driven IT architect and project manager with a demonstrated ability to
successfully lead concurrent initiatives with 15+ years of experience as a project
manager, IT architect, technical lead and facilities/data center coordinator, covering
the complete systems development life cycle of IT and data center voice/data/multimedia
applications.
* Active project
leader accustomed to high-energy and fast-paced environments where full accountability
for meeting schedule, budget, and functional requirements is demanded.
* Experienced
project manager and technical liaison leading initiatives with up to 30
resources with budget responsibility up to $10M.
* Architect of
strategies and manager of several concurrent IT initiatives including data
center, network infrastructure, hosted applications, virtualization,
voice/VoIP, facilities relocations, transitions, consolidations, divestitures,
and vendor-hosted (outsource) solutions.
* Employs a
hands-on (MBWA) management style to build, motivate, and direct diverse, cross-functional
local and virtual project teams in matrix, functional and PMO corporate
settings.
* Shepherds high-value,
high performance integrated solutions for a wide-range of organizations,
including government agencies, IT vendors, financial services, trading,
mortgage, manufacturing, and insurance.
* Computer
literate--MS Office, MS Project, Visio, PowerPoint, Outlook, Lotus Notes, HP
PPM, Clarity PPM, Remedy
CREDENTIALS
Project Management Professional (PMP)
(No. 1198942)
Cisco Certified Network Associate
(CCNA) (No. 11948019)
Cisco Certified Network Associate
Voice (CCNAv) (No. 11948019)
Certified Facility (Data Center)
Manager (CFM)
EDUCATION
Buena Vista University
Bachelor’s
Degree: Technology Management
New York Institute of Technology
Major: Telecommunications Management
United States Air Force Training
Command
Telecommunications
Systems Control
EXPERTISE
*
IT Infrastructure Planning & Management
*
Requirements Gathering
*
Resource Management and Capacity
Planning
*
Stakeholder Communications/Status Reporting
*
Project/Program Financial Management
*
Technical and Executive Documentation
*
SOW and Proposal Evaluation
|
*
Facilities Relocation/Consolidation/Transition
*
Project Scope Definition
*
IT Application Integration
*
Vendor Relationship Management
*
Data Center HVAC and Infrastructure
*
IT Outsourcing and Collocations
*
Office and Data Center Moves/Adds/Changes
|
AWARDS
AND ACHIEVEMENTS
Buena Vista University – Summa
Cum Laude – GPA 4.0
Excellence in Telecommunications Design and Integration –
Booz-Allen and Hamilton
Worldwide Site Data Center Design and Integration –
United States Navy
MILITARY
SERVICE
US Air Force (Honorable Discharge)
Specialist in Telecommunications System
Control
EXPERIENCE
Consultant
– IT Project Manager Milwaukee,
WI
Global
Enterprise Computing Project Manager – PMP, CFM, CCNA, CCNAv 3/2011-Present
* Project Manager assigned to Johnson
Controls managing a portfolio of data center hosting projects relating to application
delivery, data center capacity and business continuity including an Enterprise Windows
2008 Server Rollout Program, a VMware ESX Host Redesign, a VoIP based IVR
project and an IpTV project. Responsibilities include identifying business
owners and stakeholders, gathering hardware and software requirements, assembling
the project teams, coordinating and tracking hardware procurements, status
reporting, creating and managing the project plan using Clarity PPM, managing
scope, change control, risks and issues, and coordinating application rollouts,
migrations and deliverable signoff in accordance with the clients PM2 Project methodology.
Des
Moines, IA
IT
Infrastructure and Technical Project Manager – PMP, CFM 2/2009-11/2010
* Technical
Project Manager assigned to Wells Fargo
driving several parallel initiatives including a call center recording stabilization
project (Etalk and Verint), the establishment of new Avaya call centers, SoftPhone
application upgrades, and an enterprise VoIP initiative. Vendor relationship manager fully accountable
to Call Center managers and IT technical leads which included identifying business
needs, producing project documentation, developing and delivering robust (BCP) system
architectures and resolving chronic issues.
* IT
Infrastructure Project Manager assigned to Aviva
Insurance managing concurrent initiatives including the establishment of a new
corporate data center and administrative office in New York City, a headquarters Data Center Power
and HVAC Expansion Program, and both an IT SAN and an internet access redesign. Responsibilities included development and
delivery of executive presentations, assembling and managing a project team, managing
the ordering, installation, and activation of equipment and services including
communications links, IT equipment, PDU’s and chiller components, vendor selection,
RFP and RFQ generation, quote/proposal reviews, budget management, and the
development of transition and maintenance strategies designed to ensure minimal
downtime or disruption to business activities.
Cowen and Company (Financial Services Firm) New
York, NY
Infrastructure
Architect and IT Project Manager – PMP, CCNA 6/2005-12/2008
* Vendor relationship manager and technical liaison responsible for oversight
of IT outsource vendors HP (LAN
and desktop support) and SAVVIS (WAN and carrier). Responsibilities included IT infrastructure configuration
management, application and facilities project management, personnel
management, project and network documentation, equipment procurement, telco
coordination, trouble escalation and application upgrades.
* Managed projects
relating to the integration of both network infrastructure, voice systems and hosted
application components within two outsourced data centers. Responsibilities included requirements
gathering, initiating CPE procurement, and coordinating installation to include
defining rack elevations, facilitating IP address and firewall rule
assignments, and coordinating network and telco extensions.
* Managed the
installation and testing of hosted applications, which included both
performance testing and verification along with redundancy, diversity, and BCP
testing between data centers to ensure application availability.
Key
Accomplishments
* Technical
Project Manager responsible for coordinating the technology divestiture of
Cowen and Company from parent company Societe Generale as part of the
Enterprise Data Center Transition Program.
Led the successful end-to-end corporate data center transition to
redundant outsourced (SAVVIS) facilities, then led the hosted application migration
effort. Established partnerships with the
outsource vendor’s site POC’s to ensure the seamless transition of infrastructure
components including VoIP Call Managers, routers, layer 3 switches and servers from
legacy systems to a new Cisco topology.
* Directed the
successful transition of firm’s electronic trading applications to more
strategic platforms as part of the Enterprise Electronic Trading Program. Project management activities included requirements
gathering, executive presentations, RFP generation and vendor selection, then overseeing
the testing and activation of the applications.
Coordinated with numerous network providers such as TNS, MFN , Radianz, NYFIX, and others, and then managed
the transition of 200+ customers to the
new applications.
* Engineered and
facilitated the Call Center PLAR Refresh Program which consolidated voice
services provided by several carriers to a VoIP environment as a cost cutting
initiative. Managed the ordering,
delivery, and testing of infrastructure, then facilitated the migration of 100+
user and customer connections to the new facilities.
Deutsche
Bank (Financial Services Firm) New
York, NY
On-Site
Project Manager - Extranet Operations and Engineering - CCNA 6/2000-6/2005
* Consultant
assigned to Deutsche Bank responsible
for oversight of their Extranet Data Center operations and engineering contract
team.
* Directed and
participated in the design, installation and maintenance of hosted applications
from various providers including the Federal Reserve, Bloomberg, Cantor
Fitzgerald, Factset, Instinet, NYSE, NASDAQ, Amex, Thomson Reuters and others.
* Facilitated the change
management process to include input into change management meetings and
tracking change requests to technology to include modifying Cisco access lists,
firewall rules, extending new and replacement lease lines, etc.
* Managed the team
of operations and third level escalation consultants, coordinating their work
and vacation schedules, performance appraisals and other administrative activities
on behalf of consulting firm’s commitment to the client.
Key
Accomplishments
* Relocation Project
team leader managing the successful transition of several data centers and regional
trading floors into two redundant data centers and three collocated trading
floors on the 60 Wall Street Transition Program. Coordinated connectivity between new and
existing data centers, managed the migration of IT network and hosted
application hardware to the new facilities, then managed the decommission of
legacy facilities.
* Team member on
the Lower Manhattan Disaster Recovery Program that reestablished
telecommunications, network services and applications for New York Stock
Exchange members following the World Trade Center Disaster by running communications
lines externally between member institutions and carrier points of presence,
retrieving IT equipment from the disaster zone, and restoring applications using
every available resource, meeting the government mandate of being fully
functional one week following the disaster.
Data
Center/WAN/Telecommunications
Engineer 4/1997-6/2000
* Senior technician on the Park Avenue Transition and Consolidation
Program which merged several acquired data centers and their associated
applications from Reuters, Bloomberg, the Federal Reserve, Factset, Thomson
Reuters, NYSE, NASDAQ, Instinet and others into one facility.
* Coordinated
maintenance activities including troubleshooting vendor communications lines,
associated routers and servers and the installation and maintenance of client
front end software in a Windows environment.
* Telecommunications
responsibilities included carrier specification, ordering, test and acceptance,
and troubleshooting of switched and dedicated leased lines up to and including
domestic and international DS-3 services.
ADDITIONAL CAREER HIGHLIGHTS
Booz-Allen and Hamilton (Consulting Firm)
Infrastructure
Project Manager – Defense (US Navy) contractor
* Infrastructure
Architect responsible for the design and integration of two redundant and
diverse data centers as part of the US
Navy’s Overhead Surveillance Program
during the 1990’s Gulf War effort.
Designed and validated the infrastructure and led the deployment team
that installed and activated five remote field sites that collected and relayed
intelligence data back to the National Military Command Center (NMCC) for
distribution and analysis.
* Supervised and
assisted in the installation, activation, relocation, and modification of voice
and data applications. Traveled
worldwide to geographically remote locations to manage the installation and
activation of state-of-the-art facilities.
* Responded to
events related to national emergencies and natural disasters. Activities included acquiring and
coordinating resources on a “no-notice” basis to restore damaged communications
infrastructure during the first Gulf War, typhoons and other contingency
situations.
United States Government (US Air Force, US Department of
State)
Telecommunications
Systems Engineer
* Served as a telecommunications
engineer at the Pentagon and the State Department responsible for
operations and maintenance of the Joint Chiefs of Staff Alerting Network
(JCSAN) and diplomatic communications.
* Isolated circuit
faults and initiated corrective actions on a variety of digital communications
systems (data grade VF and high-speed digital, including DDS and T-1 carrier systems). Provided suitable alternate route
communications links worldwide when primary circuits failed.
* Installed new
circuits and computer systems and coordinated
modifications, upgrades and relocations on existing circuits, equipment and
systems.
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