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IT Project Manager Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


ELIN SMITH
Harpers Ferry, WV
Alinsmith@aol.com

 

Synopsis

Mr. Smith is an award winning PMP (Project Management Professional), CSM (Certified Scrum Master), MCITP (Microsoft Certified IT Professional) for Enterprise Project Management, and an MCTS (Microsoft Certified Technology Specialist) with two distinct certifications in managing projects with Microsoft Project 2007 and Microsoft Project Server 2007.  He has over 15 years of director, program and project management experience, as well as application development knowledge, including MS Project Server and database administration. He has had extensive PMO oversight and possesses intricate expertise in handling multiple projects, programs and portfolios.  He has established Enterprise Project Management (EPM) guidelines, policies and procedures.  He has trained and mentored project and program managers of all levels and grades for Fortune 100 Industry Leaders and various branches of the Federal government. His extensive interaction with business stakeholders, as well as technical personnel ensures that everyone is on the same page.  Mr. Smith demonstrates seasoned expertise in regards to the managing, budgeting, scheduling, and tasking of all phases of every life cycle on each project within his program or portfolio.

Mr. Smith was presented with a Gold Medal from The President of the United States Council on Year 2000 Preparedness recognizing his work in managing the FAA’s Y2K (Year 2000) preparation database.

Mr. Smith was presented with AOL’s highest employee honor, the annual Raise the Bar Award for outstanding project management of AOL’s high speed input output (HSIO) software upgrade initiative.

Mr. Smith possesses:

·         Excellent analytical, organizational leadership, teaming, and interpersonal skills
·         Experience in strategic planning and execution
·         Astute proficiency in PMI’s Project Management Body of Knowledge (PMBOK)
·         Expertise with multiple automated project management tools (including MS Project and Project Server/SharePoint, Primavera, TeamPlay, Team Foundation Server, Rally Dev)
·         Thorough understanding of the system/software development life cycle methodology
·         Experience in Earned Value Management Systems (EVMS) and ANSI/EIA-748 standards
·         Certified in Agile (SCRUM) and experience as Scrum Master of sprint teams
·         Expert written and verbal communication skills
·         Expert presentation skills
·         Expert ability to problem solve and exact resolution
·         Expert ability to coordinate and lead meetings

 

Professional Experience

Convergenz, LLC                                                                                                                      July 2010 – Present


Senior Project Manager

o    Manage multiple high priority IT projects for private contract at Fannie Mae
o    Successfully manage multiple aspects of Fannie Mae’s QAS (Quality Assurance System) upgrade
o    Perform Earned Value Management (EVM) to maintain Cost Performance Index (CPI) and Schedule Performance Index (SPI) within department mandated parameters
o    Manage traditional, iterative and agile (SCRUM) releases
o    Provide training of agile teams in SCRUM methodology and practice
o    Scrum Master of multiple 6 – 8 person sprint teams
o    Sprint teams specialize in paired, test-driven development
o    Scrum of Scrums Master to which all the other Scrum Masters report status and escalate issues
o    Release manager for all of the department’s releases delivered within budget, schedule, and scope
o    Primary architect of contingency planning and risk mitigation criteria
o    Successfully manage distributed teams
o    Point of Contact with key stakeholders for the project in multiple geographic locations
o    Liaison with consulting teams to ensure project deliverables and compliance with Fannie Mae standards

 

 

6K Systems                                                                                                                            Dec 2008 – June 2010


Senior Technical Project Manager

o    Manage multiple high priority IT projects for government contract in the Financial Management Services (FMS) division of the Department of Treasury
o    Provide consultative services pertaining to project management best practices, templates and quick references, security, policies and procedures, and normalizing project plans to gain consistent and repeatable application across the enterprise
o    Provide administration and support for MS Project Server, Project Professional 2003 & 2007, and Project Web Access throughout the FMS MS Enterprise Project Management (EPM) system
o    Provide one-on-one training to Project Managers, Task Managers, and other MS EPM stakeholders and constituents, including administration, project managers, executives, and team resources.
o    Manage upwards of 45 simultaneous projects
o    Track Cost Performance Index (CPI) and Schedule Performance Index (SPI) for each project
o    Maintain ANSI-748 compliance
o    Member of the Security Review Board approving security policies and Sarbanes-Oxley conformity
o    Consistently meet Service Level Agreements and end-user surveys show high customer satisfaction
o    Establish and enforce Enterprise Project Management (EPM) guidelines, policies and procedures
o    Direct and coordinate work of individual project teams
o    Lead weekly status presentations meetings with COTR to accurately reflect work effort across portfolio throughout the SDLC phases
o    High level exposure to ClearCase and ClearQuest as rational tools for FMS software configuration and change management implementation
o    Define project management best practices around scope management, effort estimations, and risk management/avoidance and issue management
o    Utilize MS SharePoint as document repository for project artifacts

 

 

American Public University System (APUS)                                                                            Jan 2008 – Nov 2008


Senior Manager of Software Engineering and Delivery

o    Manage large scale IT projects for academic, finance, marketing, human resources, and other business areas within university system
o    Release manager for all major, quarterly and monthly releases delivered within budget, schedule, and scope
o    Manage upwards of 30 simultaneous projects and development efforts
o    Manage developments of substantial partner payment programs for royalty distributions to military branch representative agencies, Army, Marines, Navy, and Air Force
o    Manage all software engineering, production support, reporting and data warehouse staff
o    Identify key staff members for assignments and allocate them according to expertise and availability
o    Maintain communication with senior executives and various managers regarding all aspects of the projects
o    Implemented enhanced project management and program management products,  policies and procedures to couple with the conversion of legacy document
o    Establish and enforce Enterprise Project Management (EPM) guidelines, policies and procedures
o    Review and analyze staffing requirements, transfer requests, promotions, new hires, and terminations
o    Perform employee counseling, evaluate work performance, track yearly objectives, conduct reviews, as well as provide their career development and training needs
o    Direct and coordinate work of individual project teams
o    Maintain resource utilization rate
o    Coordinate with product managers, business analysts and QA managers to design and develop automated business systems
o    Define project management best practices around scope management, effort estimations, and risk management/avoidance and issue management
o    Implement SDLC and project management methodologies (RUP, AGILE-SCRUM, EVMS)
o    Primary contact with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements
o    Write and maintain project WBS, project charter, communication plan, resource plan, statements of work, and project milestones, as well as conducting reviews for each
o    Utilize MS SharePoint as document repository for project artifacts
o    Utilize MS Visual Studio Team Foundation Server to manage product and sprint backlog items for delivery
o    Responsible for implementation of unit testing, design and code reviews, and internal and business facing user demos
o    Identify potential service level problems before they occur and implement or communicate solutions
o    Prepare and maintain project time and cost estimates for completing projects and delivery schedules
o    Provide technical assistance in identifying, evaluating, and developing systems and procedures
o    Monitor and document post-implementation problems and revision requests
o    Responsible for meeting with internal and external auditors to demonstrate SOX compliance and conformity within predefined APUS policy and procedures

 

America Online, Inc. (AOL)                                                                                                      Jan 2006 – Jan 2008


Senior Program Manager

o    Program management oversight for portfolios of multiple projects, employees, resources and overall budgets in excess of 10 million dollars
o    Perform Earned Value Management (EVM) to maintain Cost Performance Index (CPI) and Schedule Performance Index (SPI) to 1.0 or greater
o    Utilize all aspects of Primavera (TeamPlay) project manager
o    Successfully utilize capitalization for projects that qualify and create capitalization forecasts
o    Enhance change management (or change control) process to document requirements modifications
o    Management within schedule and budget of multiple programs and projects including:  Enterprise Data Warehouse (EDW), Metrics and Reporting, Telephony Enhancement Initiative (TEI), Billing Revenue Repository (BRR), Instant Messenger/Buddy List (IM/BL), Red Brick to Netezza Migration, Yellow Pages Reporting, HP Partnership Reporting, and Application Portfolio Management (APM)
o    Program compliance management within Sarbanes-Oxley (SOX) and AOL-SDLC policies
o    Project planning, estimations, business case management, budgeting, budget tracking & management, cost management and Return on Investment (ROI) Management
o    Utilize traditional SDLC waterfall development, as well as agile and iterative release models
o    Manage issue resolution, risk logs and mitigation plans
o    Develop break fix methodologies and procedures
o    Create and manage project plans, schedules/milestones, and Visio diagrams of project workflows
o    Supervise training efforts for multiple products to include MS Project Server 2003 application projects, MS SharePoint, MS SQL Server, J2EE and all other application creation or enhancement efforts
o    Utilize web seminars to facilitate remote training, such as NetMeeting, GoToMeeting, and WebEx to train those offsite in the use of the newly enhanced or created products
o    Maintain customer expectations through communication management and regular stakeholder meetings
o    Maintain trusted partner relationships with multiple departments of the business relating to project deliverables, status reports, and future work commitments
o    Maintain quality control through regular meetings and status updates from quality assurance testing
o    Regular status reporting to senior executives to include project status, cost, risks and issues
o    Resource utilization projection, tracking, management and load balancing
o    Successfully manage the implementation of third party COTS packages

Systems Engineer Services Corporation                                                                                May 2005 – Dec 2005


Program Manager

o    PMO oversight of multiple projects at Fortune 100 Technology Industry Leader
o    Utilization of Earned Value Management (EVM) to accurately track key project health indicators
o    Guiding projects through all points in the Software Development Life Cycle (SDLC)
o    Utilize traditional SDLC waterfall development, as well as agile and iterative release models
o    Manage issue resolution, risk logs and mitigation plans
o    Create and manage project plans and schedule/milestones
o    Manage projects with TeamPlay Project Manager
o    Utilize the Change Management process to control scope of projects
o    Resource utilization projection, tracking, management and load balancing
o    Regular status reporting to senior executives to include project status, cost, risks and issues
o    Successfully utilize capitalization for projects that qualify and create capitalization forecasts
o    Analyze variance, trends, and assess project performance
o    Document all ETL (Extract-Transform-Load) procedures of XML data for related MS SQL Server applications development
o    Successfully manage the implementation of third party COTS packages
o    Program compliance management within Sarbanes-Oxley (SOX) and AOL-SDLC policies

Intersoft Data Labs Incorporated                                                                                             Jan 2004 – May 2005

Senior Project Manager

o    Cradle to grave oversight of quality control database support project at CitiFinancial Mortgage
o    Guiding projects through all points in the System Development Life Cycle (SDLC)
o    Responsible for all SDLC documentation
o    Manage team of database programmers at multiple facilities
o    Assign resources to support production fixes and enhancements to existing systems/applications
o    Publish knowledge management transfer plan and establish knowledge transfer methodology
o    Publish system documentation and functional specifications for the database applications
o    Establish and supervise helpdesk for the quality control database applications
o    Weekly reporting to business on staff hour breakdown and helpdesk volume
o    Create and manage problem management process with trouble ticketing
o    Problem mitigation to include identification, documentation, escalation, notification, and resolution
o    Create and manage change control process
o    Supervise and perform numerous installations and set-ups and perform monthly pre-fills of sample data
o    Maximize the efficiency of database applications and integrity of the source code
o    Coordinate hardware and technical infrastructure support with Systems Hardware Department
o    Establish Entitlement Review Policy, and sustain proper entitlements for all systems
o    Managing projects within Sarbanes-Oxley (SOX) compliant protocols

Science Applications International Corporation (SAIC)                                                           Apr 2002 – Jan 2004

Principle Director

o    Manage the operations of multiple Assessment Centers throughout the United States
o    Directly responsible for the successful completion of hiring over one thousand federal airport security screeners within scope of Critical Infrastructure Protection (CIP)
o    Responsible for the management, budget, and tasking of all phases of the assessment center life cycle
o    Coordinate project plans and schedules, project cost estimates, and task coordination of multiple departments i.e. human resources, computer testing, information technology support, network support, physical performance testing, medical, fingerprinting, security, and logistics 
o    Top level supervisor for hundreds of full time employees
o    Utilize Earned Value Management (EVM) calculations to track project health and efficacy
o    Negotiate contracts with hotels, convention centers and various vendors
o    Primary liaison and main point of contact with Transportation Security Administration (TSA), Federal Aviation Administration (FAA), and Department of Transportation (DOT) representatives to track technical issues and focus resources on their resolution.
o    Perform data management in MS Access for master data of nuclear power plant testing results to maintain Critical Infrastructure Protection (CIP)
o    Responsible for report creation, forms and queries, entity modeling, data conversion, and troubleshooting
o    Extensive interaction with contracts personnel, and senior technical personnel

Abacus Technology Corporation                                                                                             Dec 2000 – Apr 2002


Project Manager

Science Applications International Corporation (SAIC)                                                         Sept 1999 – Dec 2000

Project Manager

Network Solutions                                                                                                                Sept 1997 – Sept 1999

Project Manager
     
Certifications

  • PMP – Project Management Professional
  • CSM – Certified Scrum Master
  • MCITP – Microsoft Certified IT Professional - Enterprise Project Management with MS Project Server 2007
  • MCTS – Microsoft Certified Technology Specialist - Microsoft Office Project 2007, Managing Projects
  • MCTS – Microsoft Certified Technology Specialist - Microsoft Office Project Server 2007, Managing Projects

Civic Experience

Commissioner – Jefferson County (WV) Planning Commission                                                       Sep 2010 – Present
o    Advise the Jefferson County Commission
o    Adjudicate and determine ordinances and zoning requirements for the county

Commissioner - Montgomery County (MD) Commission on Common Ownership Communities          Apr 2003 – Dec 2006
o    Advise the Montgomery County Executive and Montgomery County Council
o    Chairperson of the CCOC Legislative Committee

Director - Montgomery Village (MD) Foundation Board of Directors (MVF)                                       Jan 2001 – Mar 2007

  • Responsible for the oversight of over one hundred Montgomery Village staff members
  • Responsible for budgets, transportation, information technology, and all other aspects of the Foundation
  • Personally founded the Montgomery Village Public Safety Committee

Chairperson and Committee Member - MVF Committee on the Environment                                   July 1995 – Mar 2007
o    Liaison to the Montgomery Village (MD) Foundation Board of Directors
o    Advisor MVF Board of Directors

Awards and Honors

  • AOL’s Raise the Bar Award for Outstanding Work
  • The Gold Medal from The President of the United State’s Council On Year 2000 Conversion
  • Certificate of Appreciation for Excellence in Service to the U.S. Department of Transportation
  • Montgomery Village Foundation Community Service Award (Two time recipient)

Education

  • American Public University                                                                                                     2008 – Present    
Currently enrolled in MBA program with concentration in IT Management

  • The American University                                                                                                            1992 – 1994
                        Bachelor of Arts in Psychology
Associate of Arts in General Studies


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