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Ms. Erfani supports clients in key project management and software architecture roles by delivering collaboration solutions that satisfy complex requirements and improve on existing business processes. Through the design, development, and integration of Microsoft SharePoint technologies, Ms. Erfani has been successful in providing solutions that solve clients’ challenges and exceed their expectations.

Ms. Erfani has 9+ years of broad-range experience in IT including full life-cycle application design and development along with database and web design and network administration. Ms. Erfani holds Project Management Professional (PMP) and Change Management Advanced Practitioner (CMAP) certifications as well as numerous technical Microsoft certifications in addition to a B.S. in Computer Science and an M.S. in Information and Telecommunication Systems.

Career Experience:

Booz Allen Hamilton                                                                                                                                          01/06-Present

Associate/IT Project Manager

- Supported Air Force, Intel, Army, and other clients in key project management and software architecture roles by delivering collaboration solutions that satisfy complex requirements and improve on existing business processes
- Provided support for business process engineering efforts such as defining site taxonomy, implementing workflows, customizing look-and-feel, developing dashboards, and tracking key performance indicators
- Designed and led implementations of web applications using C# and ASP.NET frameworks, JavaScript, and web services and utilizing strategic/change management and software development skills to deliver successful solutions
- Managed communications, collaboration, and dashboarding capability development for the Air Force Civil Engineer (AF A7C) SharePoint environment
- Led development and implementation of various SharePoint solutions for Counter-IED Operations Integration Center (COIC)
- Designed web solutions for the CIO/G-6 of the U.S. Army Headquarters (HQDA) by identifying, planning, and executing customizations to the internal SharePoint site, which served as a template for the HQDA and the entire Army
- Developed a SharePoint solution encompassing multiple Network Management and Information Assurance applications utilized by the U.S. Army for dissemination to the tactical war fighter, providing commanders and network managers with a more robust view of the network

U.S.-Russia Business Council. Washington, DC                                                                                                  07/04-01/06

            IT Manager

- Set up, configured, and supported 20-node client-server network
- Maintained all systems, applications, security, and network configurations
- Recommended upgrades, patches, and new applications and server and PC equipment
- Provided technical support and guidance to users
- Trained users on new products and applications (Microsoft Suite, ACT, iHateSpam, and others)
- Designed, implemented, maintained, and evaluated databases, identified data sources, constructed data decomposition diagrams, provided data flow diagrams and documented all related processes, wrote code for database access and data manipulation, converted database from Access to ACT
- Designed and developed interface, front pages, and the tools to navigate the website, perform website testing and set code standards
- Reviewed specifications and provided LOE on development of projects and features
- Prioritized projects and deliverables

Scheer Partners, Inc. Rockville, MD                                                                                                                   01/03-07/04

            LAN Support

- Supported, monitored, tested, and conducted troubleshooting of hardware and software LAN issues
- Recommended and scheduled repairs
- Provided end-users with support for all LAN-based applications
- Installed, configured, and maintained organization's network
- Performed system backups
- Conducted migration from Exchange Server 5.5 to Exchange Server 2000

                Tenant Services Coordinator                                                                                                                  08/01-01/03

- Supported the execution of the property management program
- Verified, updated, and maintained insurance certificates
- Created SOP manuals
- Prepared monthly financial reports
- Maintained central files and kept company databases current and accurate
- Wrote Access stored procedures to enhance database capabilities

Smithsonian Center for Education and Museum Studies (SCEMS). Washington, DC                                              01/02-06/02

Web Designer

- Converted text and images from Lesson Plan publications to XHTML code
- Responsible for design of web pages for 5 academic issues

Education:      

08/10-02/11       Georgetown University. Washington, DC           

Change Management Advanced Practitioner (CMAP)

05/10                Project Management Professional (PMP)

09/07-04/09       Johns Hopkins University. Washington, DC

M.S. Information and Telecommunications Systems

05/09                Microsoft Certified Technology Specialist (MCTS): MOSS – Application Development

05/08                Microsoft Certified Technology Specialist (MCTS): MOSS – Configuration

05/08                Microsoft Certified Technology Specialist (MCTS): WSS 3.0 – Configuration

04/08                Microsoft Certified Technology Specialist (MCTS): WSS 3.0 – Application Development

11/07                Microsoft Certified Systems Administrator (MCSA)

03/05                A+ and Network+ CompTIA certifications

09/02-05/04       University of Maryland. Adelphi, MD

                        B.S. in Computer Science

                        09/00-06/02       Montgomery College. Rockville, MD

                                                A.A. in Computer Science

Awards:

                        12/00-Present    Member of Phi Theta Kappa Honor Society

                        09/02-06/04       MD Higher Education Commission Hope Scholarship

                        12/00-05/04       National Dean’s List

                        09/00-12/01       Board of Trustees Scholarship

Languages:      English, Russian

Clearance:      DoD TS SCI

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