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Joy Lawler

309 Mammoth Cave Rd.

Brownsville, KY. 42001

(270) 597-9876

Joy@Windstream.net

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EDUCATION

The University of Dallas

Irving, TX.

Master of Business Administration in Management

Graduated May, 1997

Southern Methodist University

Dallas, TX.

Bachelor of Business Administration in Management Information Systems

Graduated May, 1994, Cum Laude

EMPLOYMENT HISTORY

Western Kentucky University – CIS Instructor                                    2009 – current

·        Main responsibility is to student comprehension of IT related material and successful completion of course via classroom lecture, recorded tutorials, outside readings and various assignments.

·        Instruct students in the use of Microsoft Office 2010 applications including Word, Excel, Power Point, Publisher and Access.  Also guide students in the creation of their personal web site.

·        Setup of classes in Blackboard application as well as several outside applications including SAM, SimNet and CaseGrader.

·        Manage student expectations while providing guidance in the use of technology.

·        Create, test and grade quizzes and exams for students.

·        Help students with any questions / issues concerning assignments or use of applications.

Kentucky Farm Bureau – Senior Software Engineer                            2007 – 2010

·        Responsible for analyzing and documenting requirements changes to existing software system using Systems Development Life Cycle (SDLC) methodology.

·        Manage and oversee projects and multiple updates to fix or enhance the existing mainframe environment.  Work on up to 6 fixes simultaneously.

·        Design code to ensure software functionality based on business requirements.

·        Perform testing, identify design issues, track issues, and provide effective solutions and resolutions.

·        Consistently ensure source code integrity and maintenance of version control.

·        Perform on call duties using remote connectivity.

·        Tools used to perform duties include TSO, JCL, COBOL, CICS, DB2, VSAM, OnBase, FTP, SCLM, Expediter, Syncsort and MS Office 2003.

Surrex Solutions – Consultant for Kentucky Farm Bureau                   2007

·        Responsible for requirements analysis and documenting changes to new software system using SDLC methodology.

·        Assigned to lead role in updating print process for new system, including managing KFB employees and other consultants.

·        Create and support new batch programs as well as modifications to existing batch programs.

·        Design code to ensure software functionality based on requirements.

·        Perform testing, identify design issues, track issues, and provide effective solutions and resolutions.

·        Consistently ensure source code integrity and maintenance of version control.

Fidelity Investments – Senior Software Engineer                                  1994 – 2005

·        Enhance and support 4 different databases and a myriad of batch cycles.

·        Utilize Fidelity Investment’s Fidelity Systems Development Methodology (FSDM) full systems development life cycle to create new batch programs and modify existing batch programs, as well as all other module types.  This is Fidelity’s version of SDLC.

·        Install new and updated modules into the mainframe environment.

·        Perform on-call duties on a weekly rotating basis.

·        Make recommendations to manager as needed to address technical risks and issue resolution.

·        Participate in code reviews for other programmers.

·        Create design templates and detailed documentation.

·        Perform testing and document results.

·        Highly skilled in the use of such tools as Control-M, Syncsort, FileAid, Platinum, SPUFI, IBMFTP, Endevor and ISPF.

·        Work closely with users and development staff throughout projects with challenging implementation times, and successful at meeting project delivery deadlines as planned.

·        Conduct team training on several mainframe applications, specifically COBOL, Endeavor, Control-M, Mobius (Info-Pac) and Syncsort.

·        Department administrator for Mobius application.  I reviewed and approved all new reports and changes.

·        Contributed heavily to the system conversion project from CA-7 to Control-M.  The end result included the removal of all false dependencies and a time savings of 5 days of processing time for one cycle alone.

·        Supported and maintained the Fidelity Participant Recordkeeping System (FPRS), which is a very large system that utilizes both batch and on-line processing to update participant’s 401(k) and 403(b) contributions.

·        Tools used to perform duties include TSO, JCL, COBOL, CICS, DB2, VSAM, IBM FTP, Endevor, FileAid, Control-M, CA-7, Smarttest, Intertest, Syncsort, Mobius and MS Office 2003.

SKILLS and QUALIFICATIONS

• Excellent written and verbal communication.
• Public speaking.
• Microsoft Office 2003, 2007, 2010 applications.
• 
  

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