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Joy  Chaffee

309 Rondeau Street
Palmer, MA 01001
US
Mobile: 413-668-9876

joy@hotmail.com

OBJECTIVE:	Provide creative solutions by authoring code, implementing new technology and committing to the creation of a superior software product.

EXPERIENCE:	7/2011 - 8/2011	Leopard Solutions
	Industry: Internet Services
	Project Manager
	Job Description Evaluate existing systems for problem areas and document. Start major application rewrite by documenting and prioritizing major projects to be addressed. Utilize existing defect tracking system, Bugzilla, to manage defects/enhancements. Prioritize development work effort for defects/enhancements. Assign defect/enhancement to testers and provide daily status updates. Create functional specifications from business requirements and conduct review with business and development staff. Establish initial contact with third party vendors and evaluate products. Observe existing processes and compose a strategy to improve efficiency of workflow.
	9/2010 - 5/2011	ECS	Agawam MA
	Industry: Management Consulting Services
	Software Contractor at ECS
	Major Responsibilities: * Migrate VB.NET web application from 1.1 Framework to 3.5 * Develop 2008 SQL Server support for ported Application * Author web services using C# * Maintain existing Crystal Reports * Production data and legacy system support Job Description: SQL query redesign to improve speed and efficiency. Port inline SQL statements from web application to parameterized stored procedures improving security. Replace outdated classic asp structures with modernized techniques through the .Net 3.5 framework. Clean the application look and feel by implementing User controls, Master pages and a single style sheet. Drastically improve usability and performance across the board by working with end users defining work flow and removing hundreds of lines of code. Assist full time employees with ad hoc user requests to maintain live data and legacy systems. Troubleshoot, maintain and create Crystal Reports (version 11). . Technologies used are: VB.NET, C#, MSSQL, ASP.NET, JavaScript and AJAX toolkit .NET Framework 3.5, 1.1, Crystal Reports XI
	2/2010 - 8/2010	All Star Incentive Marketing	Fiskdale MA
	Industry: Other/Not Classified
	Software Developer
	Major Responsibilities: * Design, Develop and Deploy Web Application systems and Modules * Analyze and resolve issues with Web Application and legacy systems * Define and Document work flow processes * System Administration and general IT tasks Job Description: Create new functionality and maintain of data driven system using ASP .NET, C# and SQL2005. Analyze database issues and resolve by changing system architecture, code or workflow processes. Eliminate road blocks experienced by sales, customer support and external users with the system. Assessed business requirements to determine feasibility, impact and time estimates. Provide technical leadership and documentation to internal customers. Training internal users on how to effectively use the system and be self sufficient. Perform general system maintenance, source control administration and release management. Skills used: C#, SQL, ASP .NET, .NET framework 3.5
	2/2008 - 9/2009	InVision Learning	Southborough, MA
	Industry: Education
	Solutions Architect/Sr. .NET Programmer
	Major Responsibilities: * Design, Develop and Deploy Web Application systems and Modules * Design, Develop and Deploy Web Services and XML schema * Analyze and resolve issues with Web Application and legacy systems * Define and Document business needs with internal and external customers * Build Web Services, NT Services and Crystal Reports. Job Description: Create data driven lightweight learning management system using ASP .NET, C# and SQL2005.  Author database objects (stored procedures, triggers and functions) in SQL2005 environment; utilize SQL XML data type to generate custom XML.  Create Ad Hoc reports using Crystal Reports in Visual Studio 2008.  Design XML schema used by web services.  Create web services used by clients to retrieve system data. Create NT service to schedule email reports from data.  Create system documents for internal and external users.  Train end users on web application and services.  Mentor internal users on proper software development cycle and source control use.  Research new technologies and business needs for new product development. SKills used: C#, VB .NET, ASP .NET, SQL, C++
	3/2007 - 11/2007	Insurity	Hartford, CT
	Industry: Insurance
	Sr Systems Consultant
	Major Responsibilities: * Develop Solutions using VB 6.0, VB.NET and various scripting languages * Analyze issues to determine root cause * Implement solutions that minimize system impact Job Description: Analyze root causes of issues by stepping through code and determining where to implement solutions to minimize system impact. Work with both internal and external customers to reproduce issues. If possible, I provided a usable a work around while a practical solution is developed. Assist Business Analysts in defining their requirements to technical staff. Create new functionality from both verbal and written communications. Although solutions are developed in VB 6.0 and VB .NET I would frequently step into the system foundation which is written in C. Occasionally, client side scripts are developed using JavaScript and VBScript. Frequently, reading MSSQL stored procedures to assist DB team if finding issues would be required. Skills used vb 6.0, vb.net
	6/2006 - 3/2007	TJX corp. (contractor)	Westboro, MA
	Industry: Retail
	Software Developer
	Major Responsibilities: * Develop Functionality enhancements in C++ and C# * Author VBScript/Jscript scripts used for administration and testing * Help trouble shoot DTS packages in a Data warehouse * Design and author an executable to automate system updates * Author ASP (C#) application to generate XML used for system updates * Provide Problem Analysis and Solution Recommendations * Troubleshoot Application, OS, Network and Hardware Issues Job Description: As a Contractor, I enhance and maintain a existing code base for a large scale printing application. I author various utilities using C#, VBScript and Jscript to assist in the system maintenance, testing and development. One utility, written in C#, uses XML documents to update and back out application changes through the release process. In conjunction, I created an ASP .NET application in C# to generate the XML documents easily. This application is currently in production and used by system administrators to automate system updates. Diagnosis of system issues outside of the application scope, including OS, networking and hardware layers were also assigned to me. I am assisting a data warehouse development team bring an organized process to their development effort and help troubleshoot a bulk data import that uses a DTS packages process. I work with the business analysts during the user-testing phase to verify application changes were installed and working properly. Daily, I am asked to providing detailed problem analysis and provide multiple solutions of various issues in both written and verbal communications. Skills used: C++, SQL, C#
	3/2001 - 6/2006	Mentor Graphics/Innoveda Inc.	Marlboro, MA
	Software Development Engineer
	Major Responsibilities: * Install Developer * Build Manager * Unix/NT Administrator Job Description: I enhanced a C++ applications used to manage the run time environment of target systems. Some tasks this application is responsible for are: registry entries, environment variables and icons. As new products were merged into the tool suite, I would be responsible for adapting the application to meet the run time needs. I worked as technical lead for several product group istallations and developed a division wide installation standard. Acting as a vital team member of an integration “SWAT” team, I helped address and solve complex issues surrounding the integration of globally developed products. I enhanced and maintained a dynamic build system written in ASP/ MSSQL. Authored VB and UNIX shell scripts used in the maintenance of the build system and product installs. Designed a prototype system using JSP application to track application updates and the approval process. Skills used: Classic ASP, C++, SQL, UNIX Shell Scripts.

EDUCATION:	10/2003	Java Core/Web Technologies	US-MA-Marlboro
	Certification
	A course for experianced programers to ramp-up on the JAVA language and technologies of J2EE. Major Topics covered were: Classes, Class Hierarchy, GUI Layout, Events, Exceptions, Applets, Servlets, JSP and Web Application deployment.
	2/2002	WPI	US-MA-Southboro
	Certification
	UNIX Administration C/C++ programming
	4/1998	New Horizons	US-NH-Nashua
	Certification
	Certified Novell Engineer Intranetware (4.11)
	5/1996	Johnson State College	US-Vermont-Johnson
	Bachelor's Degree
	Bachelor of Science, Mathematics Magna Cum Laude GPA 3.65

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