Fresher General Manager Resume Format in Word Free Download -->

Fresher General Manager Resume Format in Word Free Download

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Lilly  Pham
309 Apt. A Penrose Ave
Elkins Park, PA 19001
267-516-9876
Lilly.Pham@Hotmail.com

Executive Profile
An experienced restaurant leader seeks to join a company that will allow the use of my current skills while offering continued growth and development

Professional Experience

General Manager – Philadelphia Java Ventures
November 2011 to March 2012
·         Accountable for the operations of retail cafe unit in the Philadelphia Market.
·         Assisted in the development of hourly crew training program.
·         Developed new revenue streams through incorporation of new product lines.
·         Increased Controllable Profit by approximately 30% taking a net loss performing unit into profitability.
·         Developed and instituted Manager Ratings Evaluation System.
·         Developed systems for sales-projections and production planning.
·         Standardized all Training and Operations
·         Developed and promoted AGM, and 4 managers.
·         Managed all unit operations, consistently beating budgeted sales, CP and Labor.
·         Finalized all hires, terminations, training, and production planning.
·         Created and maintained a "culture of learning".
·         Assisted in the development of Catering Program.
·         Built Sales through Local Store Marketing.
Shift Manager – Potbelly Sandwich Works
September 2008  to October 2011
·         Managed all daily operations.
·         Assisted in hiring, terminations, and training.
·         Scripted daily production planning.
·         Maintained training level restaurant.
·         Developed associates into managers, and managers into GMs.
·         Executed systems for ordering, shift routines, and sales projecting.
Shift Supervisor - Philly Fresh Restaurants
September 2006 to August 2008
·         Managed daily operations on a shift-to-shift basis.
·         Assisted in the training of Marketing Coordinator.
·         Assembled and delivered catering orders.
·         Trained new associates in multiple positions.
·         Handled daily production planning.
·         Assisted in the training of salaried managers and GMs.
Education
University of Phoenix
BS in Business Management
Philadelphia, PA


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