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TERESA KIRKSEY
309
Brockton Drive, Madison , Alabama
35001 – Phone: 256-527-9876 – Email: teresa@hotmail.com
Education
Alabama A&M University, Normal, Alabama
Bachelor of Science in Electrical
Engineering Technology, May 1997
Major GPA: 3.33; Overall GPA: 3.28
Experience
Simply Divine Development, Huntsville,
Alabama
Web Designer/Sole Proprietor
(2008-present)
·
Design web content, such as, buttons,
images, and forms.
·
Build websites using
L, CSS, and FLASH8.
·
Working knowledge of jQuery, & JavaScript.
·
Develop the server-side language of PHP
for email form submissions.
·
Manage email servers using Cpanel and WHM
web management systems.
·
Perform accounting and management of the
business.
Alutiiq International Solutions, LLC.,
Huntsville, Alabama
PC Technician/ Telco Fire Team
(2011-present)
·
Troubleshoot Avaya VOIP telephones and
switches.
·
Resolve Avaya VOIP telephone and switch
problems.
·
Provide technical support of VOIP network equipment for military civilian
personnel
·
Maintain the functionality of phone rooms
for a military installation
·
Cable and wire main distribution frames
(MDF) for T1 data and voice cross-connects.
·
Perform PC operating system upgrades.
·
Interpret failures using CLI and other
DEBUG outputs.
CTDI (formerly Verso Technologies),
Madison, Alabama
Senior Engineer (Manufacturing) / Test
Engineer (2006-2010)
·
Wrote technical manuals for testing different
broadband transmission media.
·
Reviewed technical drawings were to
diagnose and recover different broadband transmission media, such as T1, xDSL,
DDS and other WAN networks.
·
Acquisition
Support for implementation of network products.
·
Built test stations with T-Bird and Sunset
testers for functional testing of specific broadband transmission media.
·
Maintained the functionality of test
stations including racks, cables, and hardware.
·
Analyze PERL, C, LabView and VBScripts to
recover test station failures.
·
Executed setup of Asterisk OpenSource PBX
& Telephony platform for a test station
·
Provided expert technical advice to the
subcontractor on testing newly built product.
·
Managed product test equipment for our
subcontractor and our local manufacturing.
Yearly
Appraisal Rating: No
appraisals were performed
Globespan/Conexant Systems, Incorporated,
Red Bank, New Jersey
Senior Test Engineer / DSLAM Administrator
(2000-2006)
·
Performed competitive analysis of xDSL
network devices.
·
Wrote technical methods and procedures on
the configuration of the DSLAMs.
·
Served as a Marketing Support Engineer
prior to entering the Test Engineer position.
·
Promoted to Senior Test Engineer.
·
Provided expert guidance in the
development of the architecture structure of the DSL Interoperability Lab.
·
Established a Main Distribution Frame for
the xDSL Network Interoperability laboratory.
·
Installed hundreds of cables and
punch-down connections for the DSLAMs.
·
Implemented proper xDSL configuration
changes to meet industry standards.
·
Configured Linux-based DSLAM vendors
·
Performed competitive analysis of
multi-vendor DSLAMs.
·
Performed xDSL interoperability
qualification tests.
·
Familiar with the following xDSL test
standards: TR-067, SBC, Verizon , France Telecom, Covad, MII (China
·
Expert in the capabilities and
applications of over 20 major DSLAM vendors
·
Performed routine network configuration management
of the following DSLAM vendors: Alcatel (Litespan, 7300 & 7330), Adtran,
Cisco, Lucent, Samsung, Huawei, Nokia, ECI, Hyundai, and more.
·
Setup and Debug multi-vendor xDSL CPE
modems for competitive analysis.
·
Installed 90% of all the DSLAMs for interoperability.
·
Performed end-to-end ATM & TCP/IP
layer throughput testing of xDSL using SmartBits. The ATM layer testing
included setup of the Cisco 6400 ATM switch.
·
Possess a working knowledge of the ADTECH
and Spirent Loop Test equipment for the loop emulation of xDSL networks.
·
Exercised all forms of xDSL protocols.
Yearly
Appraisal Rating: Effective; On Target
Spirent Communications, Eatontown , New Jersey
Technical Support Engineer (1998–2000)
·
Oral and written customer support of analog
voice communications test equipment.
·
Supported wired test emulation products
for modem development and ISDN Terminal Adapter development.
·
Resolved Consultronics loop emulator setup
issues.
Yearly Appraisal
Rating: Effective; On Target
Adtran, Incorporated, Huntsville ,
Alabama
Technical Support Engineer / Telco Product
Qualification Technician (1996-1998)
·
Provided oral information and assistance
to customers using broadband transmission media.
·
Troubleshot post-installation problems
with broadband transmission media for CPE customers.
·
Identified and resolved issues and
problems with customer networks.
·
Duties included unit setup, unit
configuration, and the troubleshooting of unit applications for T1, ISDN, and
DDS products using T-Bird and Sunset testers.
·
Provisioned ISDN Terminal Adapters for
customer Video Teleconference (VTC) Systems.
·
Assisted Regional Bell Operating Companies
(RBOCs) in the development, configuration, installation, and maintenance of
customer networks.
·
Received technical training on Adtran T1
Mux, DDS, ISDN, HDSL, Channel Bank and DDS protocols and applications.
·
Managed the Adtran Telco Product
Qualification Lab.
·
Developed the architecture and
infrastructure for the Adtran Telco Product Qualification Lab organization’s
testing environment.
·
Cabled and wired a main distribution frame
(MDF) for T1 data and voice cross-connects.
·
Cabled and wired a 48VDC power supply to
T1 channel banks and multiplexers.
·
Wired a 66 Block punch-down block.
·
Received certified training on the proper
techniques of soldering components.
Yearly
Appraisal Rating: Effective; On Target
Additional
Skills
·
Production & Operations Management
Skills
·
Quantitative Analysis Skills
·
Cisco Switch & Routing Protocols
·
CSS
·
HTML Basic Website design
·
Flash Professional 8 Web Design
·
Website Management
·
MySQL Server Data Entry
·
PHP Mail Scripting
·
Networking Essentials Course for MCSE –
UAH
·
Hands-on Data Communications - American
Institute, Incorporated
·
Plated Through Hole & Surface Mount Technology
·Adtran, Incorporated
·
Microsoft Office 2007
Honors
·
Academic Scholarship 1990-1994
·
Cum Laude
·
1999 Presidents Award – Spirent
Communications
·
Oratorical Speaker of the Year, Alabama
District, Alpha Phi Alpha Fraternity, Inc. 1996
Community
Involvement
·
Licensed Minister, Union
Chapel Missionary
Baptist Church ,
Huntsville , Alabama
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