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Windham , ME 04001
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MAYA Greene
309 River Road
207-892-9876
maya.greene@roadrunner.com
Financial reporting professional with
background in individual life insurance and annuity reserves and retirement
plan contributions. Proficient in MS
Excel and Access.
EXPERIENCE
ING, Lewiston, ME 2008-2011
Operations Coordinator
Responsible for balancing 401(k) and 457
plan contributions, rollovers and loan repayments for 7 clients.
·
Implemented revised payroll workflows in
order to eliminate manual processing and reduce processing time by 2 days.
·
Cleared outstanding accounting items within 10
days of receipt.
·
Teamed with other financial departments to
refund excess contributions and incorrect loan payments to clients in a timely
manner.
·
Implemented project to track incoming
telephone calls from clients in order to determine problem-solving priorities
for department.
Metlife, Boston , MA 1996-2006
Financial Reporting - Actuarial Department
Responsible for statutory
and tax reserve reporting of traditional life insurance and annuities for 3
subsidiary lines of business. Completed
portions of the company’s annual statement.
Verified accuracy of 4 reserve subsystems and reported errors. Participated in 4 reserve subsystem
conversions and 2 reserve software upgrades.
· Researched product and
policy histories of 6,000 annuities for corporate demutualization project.
Provided product knowledge to contracted programmers in order to update
policies with demutualization credits in most efficient manner. Presented with
Above and Beyond Award from annuity service department.
· Teamed with 12+ co-workers
in creating streamlined annuity payout rate structure over the course of 1
year. Implemented changes to workflow by training 8 associates in annuity
service department on new guidelines.
Enabled actuarial financial reporting division to eliminate manual
calculations, focusing on more pertinent reporting issues.
· Organized reserve
repository database for 12 annuity products within 2 month period, decreasing length
of time to create monthly reserve reports from 7 to 3 days.
Michael
J. Greene Page 2
· Participated in external
and internal audits of reserve reporting workflow, including Sarbanes-Oxley
requirements. Documented reporting
procedures to identify areas of weakness and implement changes.
· Uncovered errors in reserve
subsystem programs causing $10M understatement of reserves. Aided programmers
and administrative personnel in correction of errors.
· Created new process for
receiving reserve information from third party administrator after a server was
irreparably damaged. Completed in 1
month in order to meet reporting deadlines.
· Served on quality council
which implemented recognition program to promote teamwork across
divisions. Served as chairman and
presented at actuarial department quarterly meeting.
New England
Financial, Boston ,
MA 1989-1996
Junior Underwriter
Approved risk selection of
life insurance applications of amounts up to $100,000.
·
Communicated with 20+ agencies
regarding policy approvals.
·
Accepted variable life
insurance applications for company through suitability reviews.
Valuation Analyst -Actuarial Department
Prepared statutory and tax
reserve reports for traditional life insurance and annuities.
·
Calculated payment amounts for
annuities within their contract payout phase.
·
Communicated with annuity
service department on administrative and accounting issues.
New Business Insurance
Analyst
Approved use of specialized
underwriting guidelines for small business insurance plans consisting of up to
100 participants.
·
Acted as liaison among agents,
underwriters, and marketing department.
·
Developed position by creating
procedures to issue policies expediently within the confines of the marketing
department’s regulations.
·
Presented with Extra Mile Award
for processing plan with 100 participants within 1 week.
EDUCATION
BA, Psychology, University of Pennsylvania, Philadelphia, PA.
PROFESSIONAL DESIGNATIONS
LOMA designations FLMI and ACS.
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