Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Joy Ramos
309
E. Franklin Street APT 206
Richmond,
VA 23001
(757)
642-9876
joy@live.com
Summary
Highly motivated,
results oriented professional with experience in project management and finance
in the IT field. Flexible employee who strives in a team environment, as well
as, can work independently. Demonstrated history of producing accurate, timely
reports ranging from project status updates to ad-hoc financial impact reports.
Skills
u
Proficient
with Microsoft Office programs (Word, Excel, Power Point, Access, Project,
Visio)
u
Well-developed
team player
u
Strong
leadership skills
u
Strong
analytical and problem-solving skills
Experience
FInancial Analyst, northrop grumman (VITA program),
Chester, VA (May 2011 – Present)
u
Resolve
customer billing disputes by determining necessary credit/back bill due to incorrect
billing; over 300 billing disputes have been completed to date
u
Part
of team finalizing customer COLA (Cost of Living Adjustment) rates for 2012
fiscal year
u
Complete
several ad-hoc financial reports to determine financial impact of
adding/removing assets
u
Lead
monthly review and cleanup, with service areas, of asset databases to correct
billing discrepancies
u
Monthly
review of customer invoice and usage report prior to delivery
u
Created
industry standard comparison report which compared program FTEs, assets and
other criteria to industry standard to determine market competitiveness
Project manager, northrop grumman (VITA program),
Chester, VA (June 2010 – May 2011)
u
Managed
Program wide Operational Improvement Initiatives (OIP) Project
§
10
of 10 initiatives implemented and deemed complete ($5M of potential withhold
from customer) prior to target date
§
Created
Executive briefings, maintained and created project plans, monitored KPI
reports and held weekly status meetings
u
Managed
Program RCAs monthly (Root Cause Analysis) for any failed Service Level
Agreement
u
Managed
remediation project to refresh state agency PCs due to virus intrusion
u
Created
and updated Work Instructions and Procedures to document key recurring Program
Operations activities
u
Assisted
in developing program’s “Project Management Handbook”
u
Board
member (Vice-President-2011, Metrics-2010) of local Connect1NG chapter
(Employee Resource Group) - planned social, networking, and community service
events for new hires to decrease retention and increase morale
u
Completed
Microsoft Project training course
Reporting specialist, northrop grumman (VITA
program), Chester, VA (January 2009 – June 2010)
u
Managed
Program-Wide Capstone Project which ensured Customer’s IT transformation was
completed
u
Led
special project to achieve Server accuracy through a detailed variance analysis
of various asset databases
u
Maintained
Program's New Hire On-boarding briefing package/Communications team Mailbox
until a Communications team was hired
u
Produced
agendas, meeting minutes, action item tracking logs and meeting presentations
for Executive level meetings
Store management intern, kohl’s department stores,
Virginia BEach, VA (SUmmer 2007)
u
Completed
Leadership & Communication training seminars
u
Managed
sales floor of up to 16 people, ensured efficient operation, and overlooked
sales quota fulfillment
u
Created
new customer service plan which was implemented District wide due to
effectiveness
Education
The pennsylvania state university – university park,
pa
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