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JOSEPH A.
LAWRENCE, MBA
(561) 876-5193 (C) • 34000 Portofino Circle, # 114, Palm
Beach Gardens, FL 33418 • (561) 249-7334 (H)
joelar0624@yahoo.com
Senior-Level Administrative/Operations Management PROFESSIONAL
History of driving
organizations to peak performance…
High-energy professional
offering more than 15 years of domestic and international operations management
and administrative experience in high visibility
leadership roles spanning public and private sectors. Excellent communication, interpersonal, analytical,
and problem solving skills. Consistently provides solutions and establishes
standards/processes to expand productivity, and improve organizational efficiency.
Areas of Expertise:
Project
Management • Contract Negotiation & Administration (Knowledgeable on the FARS , DFARS)
• Regulatory
Compliance • Customer Service • Accounting & Financial Controls • Human
Resources
• Grants
Management• Business Analyst • Relationship Management
Business Contributions
Strategic Leadership
§ Established
the parameters for and prepared a service organization’s initial contracts to
facilitate a transition from state government to privatization; secured
accountability and compliance.
§ Directed the
launch of a company’s first regional customer service center and trained
inaugural staff.
§ Orchestrated
the development and implementation of a management information reporting system
for CARDATS, a joint United Nations (UNDP)/Caribbean community (CARICOM) initiative.
§ Two-time
recipient of the Davis Productivity Award for exceptional performance levels.
Process Improvement
§ Streamlined
customer service operations and training
procedures to improve turnaround time on written inquiries 26% while
maintaining data accuracy as well as decrease telephone usage 15%.
§ Authored an organization’s first comprehensive accounting procedures
manual; trained all personnel.
§ Prioritized
work requirements to maximize efficiencies as well as provided hands-on
training in daily organization, enabling quality control of 90+ contracts with
a staff of 2 contract managers.
Professional Synopsis
Contracts
Administrator, Wackenhut Services, Inc. 2008-Present
Managed
a variety of government and commercial contracts/subcontracts, including firm
fixed price, cost reimbursement, indefinite delivery/indefinite quantity,
time/materials, and labor hour, in compliance with the federal acquisition
regulations (FAR), company policies, legal regulations, approved procurement
standards, and customer requirements. Established
the critical path for contract execution and compliance. Advised management on risk, specifications,
and provisions of current and potential contractual relationships. Served as liaison among federal, state, and
municipal customers; conducted independent reviews for approval and/or
preparation of contract modifications. Performed
Post-Award pricing for Requests for Equitable Adjustments (RFEA) and post-award
changes.
Director
of Contracted Services, Family Services of Metro Orlando 2003-2007
Directed contracted
budget allocations of over $41M and supervised a team of contract managers, quality
management, and administrative support staff members. Negotiated service contracts; developed
agreements and all necessary amendments/modifications. Established departmental policies, procedures,
systems, and performance monitoring methods.
Conducted performance based reviews/audits of service providers to
ensure fiscal accountability, revenue maximization, regulatory compliance, and
adherence to organizational standards.
JOSEPH A. LAWRENCE,
MBA
(561) 876-5193 (cell) • (561) 249-7334 (home)
joelar0624@yahoo.com
Professional Synopsis,
continued…
Director
of Fiscal & Contracts Management, Florida Department of
Children & Families 2002-2003
Controlled a $53M budget
and led a staff of contract management, accounting, and management analyst
personnel. Performed financial analyses
and prepared spending plans and other financial reports to facilitate critical decision-making. Assessed fiscal and programmatic reports from
service providers to ensure compliance, assess financial liquidity, and
establish performance outcome measures.
Administrator/Director
of Operations, Lock Towns Community Mental Health Center 1997-2002
Managed all administrative,
financial/accounting, and operations components, including human resources, budgeting,
billing, payroll, financial analyses and reporting. Led strategic planning,
policy and program development, coordination, and evaluation. Maintained strong customer, community and
provider relations. Secured compliance
with funding and regulatory agencies' laws and requirements. Responded to monitoring and audit reports in
a complete, timely manner; developed and implemented corrective actions.
Finance
Manager,
Passageway Residence of Miami-Dade
County 1996-1997
Oversaw finance,
accounting, human resources, contracts management, Medicaid billing, as well as
facilities management functions. Secured
regulatory adherence and quality controls.
tdx
Administrative
Services Director, Concept House, Inc. 1993-1996
Responsible for all
administrative functions, including policy development, annual operating plan
development, contract management, compliance reporting, finance and
accounting,budgeting, management information systems, facilities management,
and customer/community relations
Contract
Manager, Program Specialist, Florida Department of Children & Families Prior to 1993
Monitored grants and
budgets as well as evaluated responses to procurement inquiries, including
RFP’s. Negotiated and conducted audits
of contracted substance abuse and mental health service providers; offered
administrative and financial management support to providers.
Education
Associate's Certificate in Contract Management, George
Washington University School of Business, & ESI International.
Master of Business Administration, Tampa College
• Bachelor of Arts, Antioch College
Professional Memberships: National
Contract Management Association (NCMA), American Management Association (AMA).
Professional
Development: Contracts Management Certification Training - Principles
& Practices (State of Florida ),
Seminars and Workshops in Executive Management, Human Resources Management,
Leadership Development, Labor Relations and Negotiations, Project Planning and
Evaluation, Cost Accounting Standards.
Technical
Skills:
Microsoft Office: Word/Excel/Outlook, Lotus Notes, Internet, Various Accounting
Software (such as: MIP, QuickBooks, Real World, CMHC).
References: Available upon Request.
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