Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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SARA-YON YU
309 112th Ave NE #905 Bellevue, WA 98001 206-450-9876 sarayony@gmail.com
OBJECTIVE
Analyst / Program manager
QUALIFICATIONS
Strong data research / analysis skills using Microsoft Excel; proficient in vlookup, pivot tables, sorting and filtering
Multiple project experience with a proficiency in SDLC (Software Development Life Cycle)
Highly organized and excellent in managing tasks requiring high accuracy and details
Proven ability to meet tight deadlines, multitask, and prioritize workload
Self-motivated and confident in making independent decisions
PROFESSIONAL EXPERIENCE
Commission Specialist 3, T-Mobile, Bellevue, WA 06/2010-Present
Proactively communicate with national dealers (Amazon, Microsoft, Dell and etc) and account managers to facilitate accurate commission payment
Research and process commission disputes while maintaining departments service level agreement (SLA)
Evaluate and analyze areas or steps within the commissioning process for improvement, and/or efficiencies in an effort to increase accuracy and decrease future disputes
Maintain a thorough understanding of complex compensation plans in order to manage and enforce compliance
Run monthly test scripts on commission data and programs and work with systems team to resolve issues
Create ad-hoc commission reports
Business / Data analyst Internship, Guppy Media, Bellevue, WA 08/2009-05/2010
Perform data analysis on online campaign transactions
Quality Assurance Ensure the advertisers are satisfied with their ROI by providing the optimized CPA (Cost per Acquisition) report
Project Manager, HSBC, Seoul, Korea 05/2004-07/2007
Coordinated tasks and project plans for new business, products, and systems release
Supported the international banking system localization and new system launching process;
Successfully supported HSBC Internet banking installation and CTR(Currency Transaction Report) automation in Korea
Developed test plans and led the usability testing with developers and potential customers
Trained users & provided on-going support/consulting service/solutions during the systems installation
Project Coordinator, IBM BCS, Seoul, Korea 05/2003-4/2004
Participated in CRM implementation project of Korean Exchange Bank Card
Entrusted with managing the project schedule and milestones as a result of exceptional organization skills
Assured timely communications between team and the project stakeholders as a liaison
EDUCATION
University of Washington, Seattle, WA
Master of Science in Information Management Sep 2007-Jun 2009
Ewha Womens University, Seoul, Korea
Bachelor of Business Administration and Bachelor of Arts in English Mar 1999-Feb 2003
SKILLS
Computer skills: Microsoft Office Suite, Excel, Project, PowerPoint, Visio, SharePoint
Programming Language: HTML/CSS, XML, SQL
Language: Fluent both in Korean and English
AFFILATION & ACTIVITIES
Member of Korean-American Scientists and Engineers Association (KSEA)
Co-author of ACIM SIGIR 2010 Poster, Geneva, Switzerland (http://www.sigir2010.org/doku.php)
The Value of Visual Elements in Web Search
309 112th Ave NE #905 Bellevue, WA 98001 206-450-9876 sarayony@gmail.com
OBJECTIVE
Analyst / Program manager
QUALIFICATIONS
Strong data research / analysis skills using Microsoft Excel; proficient in vlookup, pivot tables, sorting and filtering
Multiple project experience with a proficiency in SDLC (Software Development Life Cycle)
Highly organized and excellent in managing tasks requiring high accuracy and details
Proven ability to meet tight deadlines, multitask, and prioritize workload
Self-motivated and confident in making independent decisions
PROFESSIONAL EXPERIENCE
Commission Specialist 3, T-Mobile, Bellevue, WA 06/2010-Present
Proactively communicate with national dealers (Amazon, Microsoft, Dell and etc) and account managers to facilitate accurate commission payment
Research and process commission disputes while maintaining departments service level agreement (SLA)
Evaluate and analyze areas or steps within the commissioning process for improvement, and/or efficiencies in an effort to increase accuracy and decrease future disputes
Maintain a thorough understanding of complex compensation plans in order to manage and enforce compliance
Run monthly test scripts on commission data and programs and work with systems team to resolve issues
Create ad-hoc commission reports
Business / Data analyst Internship, Guppy Media, Bellevue, WA 08/2009-05/2010
Perform data analysis on online campaign transactions
Quality Assurance Ensure the advertisers are satisfied with their ROI by providing the optimized CPA (Cost per Acquisition) report
Project Manager, HSBC, Seoul, Korea 05/2004-07/2007
Coordinated tasks and project plans for new business, products, and systems release
Supported the international banking system localization and new system launching process;
Successfully supported HSBC Internet banking installation and CTR(Currency Transaction Report) automation in Korea
Developed test plans and led the usability testing with developers and potential customers
Trained users & provided on-going support/consulting service/solutions during the systems installation
Project Coordinator, IBM BCS, Seoul, Korea 05/2003-4/2004
Participated in CRM implementation project of Korean Exchange Bank Card
Entrusted with managing the project schedule and milestones as a result of exceptional organization skills
Assured timely communications between team and the project stakeholders as a liaison
EDUCATION
University of Washington, Seattle, WA
Master of Science in Information Management Sep 2007-Jun 2009
Ewha Womens University, Seoul, Korea
Bachelor of Business Administration and Bachelor of Arts in English Mar 1999-Feb 2003
SKILLS
Computer skills: Microsoft Office Suite, Excel, Project, PowerPoint, Visio, SharePoint
Programming Language: HTML/CSS, XML, SQL
Language: Fluent both in Korean and English
AFFILATION & ACTIVITIES
Member of Korean-American Scientists and Engineers Association (KSEA)
Co-author of ACIM SIGIR 2010 Poster, Geneva, Switzerland (http://www.sigir2010.org/doku.php)
The Value of Visual Elements in Web Search
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