Experienced Office Manager Resume Format in Word Free Download -->

Experienced Office Manager Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


DAISY  FEHR
309 East 10001 South                                                              Sandy, Utah 84098                                                         (801) 502-9876
fehr.daisy@comcast.net

Summary of Qualifications
My extensive employment experience includes positions in human resources, customer service, management and supervision. I have a background in forecasting, scheduling, monitoring, analyzing staffing and customer needs.  I am a team player who works well under pressure, am organized, and always meet deadlines.  I have the confidence to meet and exceed the expectations required of me in any position that I hold.

Employment History

DBA – Owner/Operator
Get Capped                                                                                           Sandy, Utah                                                           8/7/2006 to Present
Design art work and manufacture screen printing for individual and businesses use.
Responsible for proposals, accounts receivable and payable.

Client Service Lead
ARUP Laboratories                                                                              Salt Lake City, Utah                                             02/2005 to 11/2011
Work closely with management personnel to support department needs.  
Organize and execute National Customer Service Week. 
Utilize CMS, Erlang, KEA, Millennium, Salesforce, ANSR and all Windows’ applications on a daily basis.
Create effective work schedules for a staff of 109 employees. 
Participate in the interviewing and hiring process. 
Conduct employee reviews, counseling, mentoring and meetings. 
Implemented InfoPath forms, add team and medical terminology training.
Client Service Problem Resolution Specialist
Part of the mentor team by assisting with escalated calls. 
Investigated and wrote Quality Assurance (QA’s).
Client Service Representative
Answered incoming calls, with a call volume average of 70 to 100 calls per day.

Office Manager
Lammade Style Furniture/Paragon Builder                                   Salt Lake City, Utah                                             08/1997 to 02/2005
Responsible for tracking employee timesheets and payroll. 
Compiled all job costs and prepared customer bills.

Supervisor
Cole Vision Corporation                                                                     Salt Lake City, Utah                                             06/1981 to 07/1996
Responsible for monitoring operational activities for five departments. 
Processed high volume of eyewear at 1000 plus pairs a day. 
Created and implemented safety programs. 
Created work shifts for a staff of 16. 
Interviewed, hired, and trained new employees. 
Managed the physical and fiscal activities for frames and lessees. 


Education & Training
Salt Lake Community College                                                            SLC, Utah                                                               Currently Enrolled
Associate of Applied Science                                                            (AS) Graduation Dec, 2011
                                                                                                               
Medical Terminology 350 (Dean Vaughn)
CPR Certification
CERT Member

Professional Skills
I lead by example and multi-task well.  I am a diligent, punctual, and reliable employee.  My work shows that I give attention to detail and produce a quality product.  It is important to have a positive attitude and to work closely with management and subordinates.  I am very familiar with Microsoft Suite, completing in-depth research with print and online resources, and multiple databases.  


References Available Upon Request


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