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309 Heritage Lane, Elizabethtown, Pa. 17001 (717)-413-9876 · E-mail: mayashafer@hotmail.com

Profile

Hardworking, goal focused, and successful Information Technology leader and Project Management Professional, with over nineteen (19) years of experience in project management, developing I.T and business relationships, ensuring I.T adherence to corporate strategies, and in-depth knowledge of architecture, software, application, and project management life cycles, and SOX compliancy, is seeking a challenging position with a company that values leadership, versatility, loyalty, and professional growth.

Accumulated experience and drive has lead to my current position of Director, Global  I.T. Operations and Architecture, allowing me to develop strong leadership, executive, and technical skills.  This culmination has proven invaluable in the areas of establishing methods, practices, and procedures to improve efficiency, ensure successful project completion, and timely project implementations, as well as, helping to develop an I.T. organization that meets business requirements.
                                                                                                                                   
Synopsis

§  Comprehensive experience in senior-level management of advanced information system and technology functions, with responsibility for corporate policies, standards and strategies.
§  Skilled in strategic planning, risk analysis, business process re-engineering, and budget administration.
§  Broad experience in global project management, including the setup and streamlining of Business applications and Corporate Architectures for highly profitable manufacturing and distribution organizations.
§  Advisement of senior management on business implications of technologies to achieve financial goals; effectively monitor emerging technologies and alternative IT organizational structures; direct high performance teams through critical startup and restructuring.
§  Strong leadership and problem analysis skills proven in high-pressure environments developed through multiple WMS, MRP, MPS implementation projects
§  Enjoy being challenged by the project that "can't be done." 
§  Well developed interpersonal and communication skills.

Experience

Safenet, Inc                                                                                                                 Belcamp, Md.

 A global leader in information security products and solutions, with annual sales of 900 million and a 5 year growth rate of 30%, the company serves both the commercial and government sectors in the protection of critical business data, communications, financial transactions, and digital identities through a full spectrum of encryption technologies.


Director,  Global I.T. Operations and Architecture                               2010- Present
Responsible for the senior leadership of the Global Information Technology Operations & Architecture team; to include 6 direct reports, 52 indirect reports, operational and capital budgeting (20.5 M/5M), long-term strategic and innovative planning, short-term tactical coordination, and day-to-day oversight of the Operations, Desktop, Service desk, mobile computing, and Networking groups.

§  Assigned as the Information Technology liaison for the Acquisitions Discovery Team, with the purpose of documenting, assessing, evaluating and recommending to the CIO , CEO, CFO, and COO, the IT viability and current IT departmental state of any planned Acquisition.
§  Worked with “C” level leadership and current provider to establish a global mobile computing policy that resulted in a reduction of 27% in the overall mobile computing spend.
§  Upgraded existing VPN mesh architecture, encompassing 22 global sites, to an MPLS architecture supporting failover, VOIP, and high availability applications, thereby increasing the current uptime metric from 72% to 97%, while implementing defined maintenance windows and patch management routines. 
§  Planned, organized, and managed the move of 2 hosted sites in the Middle East, to the corporate data center, of a three year old acquisition, at an annual operational cost savings of 600K.
§  Developed, justified, and proved the ROI on the implementation of a VOIP architecture encompassing all European, Asia, and Middle Eastern Sites, while working with an international team to bring the project to completion 2 months early and at 6% under the capital budget.
§  Implemented a creative team building program that facilitated better communication, cooperation, and cultural understanding between the global regions, ultimately resulting in higher talent retention, more efficient project delegation, and higher levels of communication throughout the Global I&O team.
§  Championed the Disaster Recovery strategy change that shifted from a vendor site strategy to a corporate hot site strategy, utilizing virtual systems, that resulted in a 150K annual cost reduction and increased DR recovery time for all tier I, II, & III systems.

Ames True Temper                                                                                                    Camp Hill, Pa.

 The leading U.S. and global provider of non-powered landscaping products, with over $600 million in annual sales, a growth rate of 16% annually, employing over 4000 people world wide and controlling over 90% of the domestic market share.


Director,  I.T. Operations and Architecture                                                    2006- 2010
Entrusted with the senior management of the overall Information Technology Operations team; to include 3 direct reports, 25 indirect reports, operational and capital budgeting (3.5 M/5M), long-term strategic and innovative planning, short-term tactical coordination, and day-to-day oversight of the Operations, Security, and Networking groups.

§  Participated as member of the IT Steering Committee for strategic business planning,   actively leading the senior management team through selection, justification, and implementation of IT business solutions to improve multiple aspects of customer service (both internal and external), drive sales and growth, streamline organizational initiatives, and drive performance to reach EBITDA and AAWC goals.
§  Upgraded existing Warehouse Management System (WMS)   to the latest revision of the application, which provided enhanced functionality and capability, ultimately leading to an increase in the amount of weight shipped per resource by 30% while reducing the number of shipping related errors by 75%.
§  Worked with newly formed International Sales and Strategy team, which encompassed Europe, Asia, Australia, and Mexico, to develop Sales and Operational Planning (S&OP) processes, utilizing IT resources, including metrics, which resulted in a 60% reduction in order to processing time. 

        VWR International                                                                                                West Chester, Pa.
IT Architecture Director                                                                               2003- 2006

·        Tasked with all aspects and ongoing technical and budgetary management of this 4 billion dollar company’s corporate network, data center, servers, voice systems, e-mail, security, mobile phones, corporate conferencing, WWW architecture, and service desk operations, to include 12 support personnel, vendors, and 5 year strategic initiatives.
·        Credited as the managing Director for the successful migration of the 21 site North and South American Netware 5 environments to a Windows 2003 AD environment, as well as numerous other large scale projects, including Cisco System’s VOIP technology, multi-tiered authentication, wireless, and DR, while ensuring that all projects stayed within budget and on target.
·        Served as the I.T. technical liaison for all mergers, acquisitions, and divestitures; to include; systems integrations, application support, convergence, and project planning.

Morefield Communications                                                                               Harrisburg, Pa.
Infrastructure Manager                                                                                 2000-2003

  • Responsible for the direct project supervision of 4 WAN Engineers and 5 LAN Engineers in establishing, installing and implementing LAN/WAN architectures, security practices, and operational policies, procedures, and standards, and budgeting; specializing in Microsoft and Cisco technologies.

G.E. Capital Information Technology Solutions                                                 Reading, Pa.
Senior Lan/Wan Engineer                                                                                 1998-2000

  • Responsible for the project management of up to twenty Network Engineers and Desktop Support Engineers in establishing and implementing LAN/WAN policies, procedures, and standards; as well as ensuring their conformance with information systems and the customers’ expectations.

Henry Schein, Inc.                                                                                                   Denver, Pa.
Information Technologies Technical Coordinator                                 1997-1998

  • Responsible for the direct supervision of 4 LAN Technicians in the day-to-day maintenance, support, management, project management and future integration of multiple information systems.

     United States Marine Corps                                                                         Multiple Locations
Digital Data Computer Engineer                                                                    1992-1997

  • Quantico, Va. - Reported to the Director of Information Services, with management responsibility for seven-person IS team and a 450 user network.

Formal Education

BS Business Information Systems
       The Pennsylvania State University 2000

MBA International Business
       The Pennsylvania State University 2008


Continuing Education

Executive Leadership Workshop:  Leading in a bottom’s up Culture
The University of Pennsylvania, Wharton School of Business                                   

Executive Leadership Workshop: Creating and Leading High Performance teams
The University of Pennsylvania, Wharton School of Business

Professional Certifications

Cisco Certified Network Professional                                                                              

Project Management Professional                                                                                     

Microsoft Certified Trainer                                                                                                 
Microsoft Certified Systems Engineer                                                                               


Professional References

 

Available Upon request


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