Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Elizabeth
Crossings – Lombard , IL
Mt. Carmel
High School , Chicago , Illinois
Download Resume Format
Kaylie
Kozlowski
309
Lochwood Drive
Crystal
Lake, IL 60001
847-730-9876
kaylie@earthlink.net
OBJECTIVE: To obtain a training position in which
excellent communication, organizational, motivational, and computer skills are necessary.
EXPERIENCE: National Trainer/Business Systems Analyst–
Lennar Homes – Miami , Florida
*Conducted
over 100 eight hour face to face trainings and trained over 1,500 students in a
12 month period.
*Conducted approximately
200 separate web based 1 hour trainings and
trained over 2,000 students in a 12 month period.
*Created
training scripts, documentation, policies and procedures for new Siebel
(Oracle) project to be used by nearly 4,000 employees
*Worked with Sales
Marketing and Customer Care teams to clearly define policies and procedures to
be trained
*Developed
documentation, training scripts, and reports as well as assisting with design
of company’s Siebel CRM program, the company’s most critical software
application to date.
*Responsible
for setting policy and creating expectations of sales staff and customer care
department on a national basis for company with 1 billion in revenue, 4,000
employees, and 26,000 homes closed in
2008.
*Developed
training manuals and documentation to be used by sales teams in over 25 regions outlining daily follow up,
contract, communication, and customer financial presentation requirements to
customers.
Director of
Sales and Marketing – Residential Homes of America
(RHA) - Lake Forest , Illinois
*Managed 4
Communities and an 8 person sales staff with annual sales goals of over 50
million dollars.
*Responsible
for budgeting of communities in regards to advertising, promotions and
incentives.
*Trained sales
staff on sales techniques and use of computer software to automate the
follow-up process as well as the electronic process and preparations of sales
contracts.
Consultant –
Hyphen Solutions - Addison ,
Texas
* Responsible
for implementation of web based construction scheduling and payment software to
over 40 divisions of company’s largest client, Lennar Homes.
Implementation
Manager – Computers for Tracts (CFT) - Anaheim ,
California
Lennar Homes -
Implementation Manager –- Dec. 2002 – Feb. 2005
*Responsible
for management of Company’s largest account including demonstrations to new
divisions and maintaining and updating spreadsheet of product
issues/enhancements.
*Served as
liaison between programming and client to effectively communicate client’s
needs.
*Conducted
training classes throughout the country, training over 2,000 New Home Sales Persons
on product functionality, as well as product benefits in the sales process.
Southeast
Region - Implementation Manager –Jan. 2000 – Dec. 2002
*Implemented
sales software to over 30 new home builder divisions within 2 year time frame.
*Maintained
relationships with divisions previously implemented in order to inform them of
new features and additional functionality of products.
Sales Counselor
/ Sales Manager – Pasquinelli Inc. - Homewood ,
IL
Villages at Heritage Meadows – Plainfield , IL
*Responsible
for self generation of over 57% of sales in 3 person sales office, had highest
prospect to contract sales conversion in company (8 communities) for 1998, created
Community Review Outline that was used by all communities, named Employee of
the Month- March, 1999.
Kings
Pointe – Naperville , IL
*Doubled sales
in existing troubled community, exceeded sales quota every month in community.
*Opened new
models and promoted to office sales manager, responsible for training of three
different Sales Associates to Sales Counselors.
EDUCATION: Quincy
University , Quincy
REFERENCES
AVAILABLE UPON REQUEST
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