Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Bailey Alvarenga
(714)
234-9876 (M)
baileyalvarenga@gmail.com
Information Technology Professional
Key
Skills
● Strong troubleshooting skills HW and SW
|
● Work experience FTP
|
● Client/Server administration NT/AD
|
● Work experience TCP/IP
|
● Work experience Citrix environments.
|
● Strong skills using ticket tracking
applications.
|
● Work experience DNS
|
● Anti-Virus software Client/Server
|
● Work experience SMTP
|
● Windows to UNIX connectivity software
|
● Work experience NETBIOS
|
● Strong skills Windows Client/Server OS
|
● Work experience NFS
|
● Manage user profiles on BES Server
|
● Work experience NTFS
● Work experience with VMWARE
● Work experience with BES
|
● Work experience NetApp
● Work experience with Cisco phone systems
● Work experience with CISCO Unity Call
Manager
|
Qualifications
Extremely hard working, dependable, and trustworthy
|
Excellent communication skills with clients to fix
any problems and achieve a happy customer
|
Have worked with very sensitive data including but
not limited to HR, Payroll, and IP
|
Ability to analyze any situation and execute fast
and effective solution
|
Able to adapt to new surroundings and learn new
skills quickly
|
PROFESSIONAL EXPERIENCE
Fresh&Easy
neighborhood market, El Segundo, CA 2010-Present
Desktop
Support Specialist
● Perform user setup and support in all
business units at both the hardware and software level.
● Work with IT vendors when external support
is needed.
● Setup, troubleshoot, and perform
administrative tasks on Cisco Unity Call Manager.
● Manage user connectivity using different
remote access technologies for laptops and handheld devices.
● Review all IT invoices for appropriate
documentation and approval prior to payment.
● Generate IT purchase orders for general IT
equipment, support contracts, and large scale projects using Oracle Financial
tools.
● Work with support team in India to develop
procedures and ensure IT policy is being enforced while providing excellent
end-user support.
● Coordinate with multiple vendors with
regards to troubleshooting and correcting large problems in both the technical
and financial areas of the business.
Teridian
Semiconductor Corporation, Irvine, CA 2000-2010
(A leader
in mixed signal technology leading the industry in smart energy measurement)
IS
Engineer/System Administrator
● Performed user security in NT Domain and
Active Directory environments including configuring anti-virus and other
security software on all user machines and servers.
● Provided 24/7 support for sales staff to
minimize downtime and maximize productivity thereby increasing company profits.
● Traveled to various locations to perform
audits of hardware and software and performed upgrades on user machines and
servers on-site. Provided end-user training and education on both software and
hardware.
● Created and maintained file shares on
multiple platforms in order to provided needed data as quickly and as securely
as possible. Facilitated backup and restore operations on short notice.
● Evaluated company computing needs in order
to stay competitive in the semiconductor industry. Find areas of need and plan
department wide or company wide roll outs.
● Counted on to cut IT spending on all
hardware and software purchases. This meant dealing with vendors on a regular
basis to make sure the company was getting the absolute best ROI.
● Created time saving procedures to be
followed by other IT staff in an effort to share knowledge and keep all systems
and users operating to full potential.
Additional
Accomplishment:
● Improved the efficiency and security of the
technical infrastructure for this semiconductor manufacturer / designer with
approximately 10 departments and 110 personnel.
Communicated the need for uniformity as well as privacy for all users
resulting in faster access to data in a secure environment. This included HR, Financial data, and company
Intellectual Properties Data (IP).
On
Assignment incorporated, Calabasas, CA 2000
(A leader in job placement, specializing in
scientific, information technology, engineering and professional healthcare
jobs)
Help
Desk Analyst
● Provide Help Desk support for corporate office
● Upgrade Hardware and Software to new corporate IT standards
● Install and configure systems for new employees
● Perform audits of software installed on client PCs
Ganton
Micro Computer Rentals, Burbank, CA 1999-2000
(A leading
provider of computer rental solutions, serving companies from Fortune 100s to
Start-ups)
Computer
Technician
● Delivered and setup temporary networks and presentation displays for
trade shows
● Delivered and setup PCs for special user training seminars for big
corporations
● Delivered special audio/video equipment for large movie studios
including WB, Universal, etc
● Assessed and documented basic computer needs for clients
Additional
Accomplishment:
● Was selected by Universal Studios personnel to be the main
technician sent out on repairs, setups, pickups, and deliveries.
EDUCATION
A.A. Computer
Systems Analysis and Networking Technology Computer
Learning Center
CERTIFICATES
Understanding Networking Fundamentals Global
Knowledge
Cisco
Certified Network Associate (CCNA) in progress.
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