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Objective & Summary

Seeking position leading or coaching high-performance team(s) in software product development or information technology for collaborative software delivery. A long-view leader with wide industry experience, leadership finesse, and current skill set, both visionary and expert in software productivity and team collaboration, tooling, agile-lean techniques, and systems design and architecture, consistently delivering solid business and customer value.

Employment

Net Objectives – Team Performance Coach                                                                                1/11-1/12

Lean/Agile Coaching/Consulting: For multiple clients, consulted and coached multiple teams and leaders on Lean/Agile principles and practices, guiding in creation and use of Kanban boards and related metrics, daily stand-ups and retrospectives, organizational change, supporting technical practices and tools. Provided training for teams, TFS and Version One guidance, systems thinking, problem solving and new roles.

Northwest Cadence – ALM Consultant & Coach                                                             10/09-10/10

TFS Consulting: Consulted onsite with multiple clients and implemented Application Lifecycle Management (ALM) solutions based on Team Foundation Server 2010 and related products; Trained live and via web on tooling and leverage, agile techniques, test, and metrics; Composed related blog entries, newsletter content, white papers, video content, and training materials; Provided client guidance on process improvement, source management, build, reporting, agile techniques, and other aspects (technical, process, organizational) of team improvement.

Emergent Designs - Process & Development Consultant                                                       4/08-7/09

·         Various Short-term Clients – Web software development & Instruction                                          4/09-7/09

·         LexisNexis – Product Development                                                                               11/08-5/09

Infrastructure/Process Lead: Coordinated team efforts on migration tasks and led training efforts to bring all technical team up on new process & tools; Established new end-to-end process, building on current methods but also bringing new team methods and productivity. Defined and implemented new tooling and process for agile and iterative methodologies, including ScrumWorks Pro, SOurceForge Enterprise(Code Management & Project Team Collaboration), Hudson(Automated Build & Continuous Integration), & deployment / release for legal web app; Migrated from TFS and other existing tools. Supported multiple related systems, including ongoing maintenance for internal data center, using SAN, NAS, VMWare, SQL Server/Clustering and Web Services.

·         Boeing – Release & Configuration Manager *                                                                      4/08-8/08

Release Management [RM]: Led cross-functional coordination and communication for management of ongoing releases to QA, pre-production, and production environments; Managed maintenance windows and scheduling of resources from development, QA, PMO, and Operations area; Documented and evolved processes, orchestrated and recorded deployment events

Configuration Management [CM]: Defined and implemented source and build tooling & automated test on multiple J2EE web and support infrastructure applications for airline maintenance; Coached development staff on tool usage, test interfaces, branch & merge strategy and administration, defined and implemented automation and process for 5 development teams.

BearingPoint - Process Advisor / Release Manager / CM & Build / QA Lead                                         2/05-4/08

Development Process Advisor: Led development teams and advised directors and senior management public service programs and managed services; Supported TexasOnline and California DMV Projects (J2EE & .NET web applications for state governments), including resource management, process evolution and tooling, Lean-Agile flow, systems for delivery and production release, change management and organizational development, documentation and knowledge management; Supported multiple compliance and quality initiatives (CMMI/SAS70/PCI-CISP/ITIL)

RM/CM/Development: Led implementation of configuration management systems, change control and process evolution, build and deployment automation, engineering approach and standards, release coordination; Development coach on multiple projects; Primary contact on organization release management(ITIL)
QA: Led QA-based performance and functional improvement efforts for online payment processing, for PCI/CISP and SAS70; Managed reports and related budget; Included functional verifications and automation, performance and stress tests, security mechanisms, and user interface(for customer payment pages and admin tools)

 

Horizon Design - Development Consultant                                                                                         9/02-9/04

·         ClearOrbit – Development Consultant *                                                                                     10/04-12/04

Development: Created J2EE code, build automation, oracle scripting for quick-turn bar code and RFID printing solution; Served as agile team member for successful 3-month product launch for industry show

·         IBM: Mid-Market Solutions – Solutions Consultant*                                                                     3/03-9/04

Development: Led 5-person team on tool-based solution for creating & delivering distributed J2EE solutions for IBM business partners; Included toolkit definition and approach, library mechanisms & re-use, accelerated development technique, build automation & release packaging, remote collaboration with Raleigh NC and Dallas teams on merged techniques & tools, trained business partners and developers

·         ProTier – Development Consultant *                                                                                  1/03-2/03

Development: Provided code effort for quick release  of online console-based virtual machine management product, used by customers for delivering enterprise IT consolidation and VM delivery for online demos; Coded .NET web console code in VB.Net & C#, VB6 code, and XML/XSLT for dynamic web UI skins

·         Brady Systems Integration – Development Consultant *                                                              9/02-11/02

Development: Team member on accelerated materials management tooling using RF and barcode scanning for inventory management and ERP interfacing; Created ROI calculator for sales support; Worked multiple engagements and evolved toolset using VB6, XML, proprietary tools, various databases

Expresiv Technologies – Team Lead / Release Manager                                                                 3/01-8/02

Development: Led 8 developers on managed releases, library mechanisms & re-use, build automation, QA lab and test mechanics (unit/functional/integration/usability), Scrum approach, communications and development standards; Coded iPAQ handheld and interfacing for PC and digital recorder handheld to leverage speech recognition technology for medical dictation/transcription and other markets; Used VB, C/C++, Java, HL7

Journée Software: Solutions Manager                                                                                            8/98 – 2/01

Professional Services: Led developer consultant teams on multiple customer engagements for process engine based implementation, delivering to medical, insurance, and financial services markets; Included requirements and solution definition, J2EE implementations, disparate database and backend interfaces, online UI and security/access, development methodology, build and deployment, test automation, project & project management; grew multiple teams, driving performance & goals, budget review, personnel management

Horizon Design - Development Consultant

·         Trilogy Corporation: Tcorp – Consultant *                                                                    3/97-7/97, 4/98-8/98

Development: Team member on four quick-turn full lifecycle consulting engagements deploying sales configuration tools in different industries; included solution requirements, development, customer interfacing, and onsite integration

·         IBM: Small Business Solutions – Team Lead/Architect *                                                                 8/97-4/98

Development: Stepped into recover project runaway, leading 12 developer team delivering low-cost small business solution; Used range of languages and technologies creating integrated system delivering automated user setup, Lotus Notes email & web pages, QuickBooks setup, DB2, and SmartSuite with roving user profiles; Code included Java, JavaScript, C/C++, VB6; Drove product & technical vision and course correction for on-time delivery

·         Texas Attorney General: Child Support Systems – Sr. Software Consultant  *                     4/96-2/97

Development: Established best practices for software development for Texas Child Support system. Worked on client/server legal forms automation system deployed across over 240 counties, including application and database development, integration with mainframe, background processing, and training

Dell Computer                                                                                                             9/91-9/92, 3/93-3/96 

Lean Process Lead – Managed, evolved, and supported Dell’s world class just-in-time build-to-order mechanisms, including software & O/S install development processes, production floor automation, mistake-proofing & system monitoring, pilot and flow mechanisms; Provided world-wide 24/7/365 support for production facilities around the globe, managing near-perfect uptime over 4-year period of great growth and product line change,

Other Software & Hardware Efforts

IBM: Advanced Workstation – Software Diagnostics/Graphics Engineer, System Admin *      8/89-8/91, 10/92-3/93

Amdahl: Communications Systems – Senior Hardware Developer                                                       1988-1989

Recognition Equipment: Financial Systems – Hardware Designer                                                     1987-1988

LTV Aerospace & Defense – Hardware / Software Developer                                                             1983-1987  

                                                                                                * Consulting Assignments

Technologies

·    Processes & Compliance – Lean Development, XP, Scrum, RUP, CMM & CMM/I, Six Sigma, CoBit, ITIL, PMBoK, Kanban, ALM Tooling, Development & test tools (IDEs, Source Control, Continuous Integration (Cruise Control, Hudson), Requirements &  Lifecycle Mgmt, Defect Mgmt, CM, Test Automation & Mgmt)

·    Software – Microsoft, Sun, HPUX, BEA, Oracle, IBM, Open-source, Apache/OSSF, Custom, Software/UI/Database Design(e.g. UML, CRC, Section 508, Usability, E-R Diagrams, Information Architecture), Java/J2EE, C/C++/C#, .NET, Visual Basic, Scripting Languages, Python

·    System Architectural – Local, N-tier, Web, Custom, Embedded, High Availability, Web Services, Relational Databases

·    Hardware – Networking, PC & Server Systems, Data Centers

·    Tools – MS Office, Web 2.0 (Blogs, Wikis, CMS Systems), Visio,

Education

·    Texas A&M - BS Electrical Engineering, Cooperative Education Certificate, Technical Writing & Communications Specialization Program

·    UT Arlington - Grad Work Computer Science       

·    UT Dallas - Grad Work Business Admin & Organizational Behavior

·    Additional Formal Training: Lean/Agile Product Owner & Project Manager Training, Lean & Agile Methods, CMM/I, Team Leadership & Management, Supervision, Professional Communications & Presentation, Quality, Software Process, Technologies & Methodologies

Affiliations & Awards

President - Austin Software Process Improvement Network (A-SPIN)

Chair – Seattle Software Process Improvement Network (SeaSPIN)

President – Seattle Chapter, International Society for Performance Improvement (ISPI)

IEEE, Computer & Engineering Mgmt Societies - Austin Chapters      

Austin Technology Council - Product Mgmt / Mktg & PMI Forums

Six Sigma Green Belt                                               Lean+ Certification

Vice President - AITP Austin Chapter                        Program Chair: AgileAustin

ITIL Foundation Certified                                           ATSQB Certified, Foundation Level         

America Society for Quality (ASQ)                            Austin Java Users Group (AJUG)

Austin .NET User Group (ADNUG)                             PMI – Austin Chapter

Certified ScrumMaster (CSM)                                    IT Service Management Forum USA (itSMF)

International Assoc of Software Architects (IASA)       University of Texas Design Project Mentor

Dell On-the-Spot Award                                            Bearing Point Compass Award

Patent activity: Recognition Equipment, IBM              Star Award: Recognition Equipment

Presentations

·    12/15/11 (Seattle Chapter ISPI) “Lean Methods and Human Performance”

·    12/6/11 (Seattle & Eastside SPIN) “Seeing Systems for Improved Learning and Problem Solving”

·    10/13/11 (Austin SPIN) Transforming Your Organization for Excellence and Adaptability

·    8/19/10 (Seattle Area Software QA Group) Agile Tweaks – Finding Next Steps in your Process Evolution

·    8/3/10 (Seattle & Eastside SPIN) “The Many Levers of Software Productivity”

·    2/03/09 (Seattle & Eastside SPIN) “Knowledge Management & How It Impacts Process Results”

·    3/27/07 (SEPG Conference) Panel Discussion - “How to Start and Maintain an Effective Local SPIN” [SEPG361]

·    11/02/06 (Austin SPIN – Austin STC) Panel Discussion - “Engineering Process, Documentation, & the Quality System: Lessons from the Field”

·    8/11/06 (UT / IEEE Mgmt Conference) “Getting Past Knowledge Management”

·    1/12/06 (Austin SPIN) “Software Processes – Are they working for you or against you?”

·    1/12/06 (Austin Technology Council, PMM Forum) Panel Discussion - “Agile Development and Product Management”

·    1/16/05 (Innotech Conference, Austin TX) Panel Discussion “Test-Driven Development: New Excellence in IT Software Delivery”  

·    8/12/04 (Austin SPIN)  “Finding Process Leverage in Your Development Team”

·    10/15/02 (Austin SPIN)  “Organizational Agility through Product Patterns & Agile Development”

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