To use my education, knowledge, and
skills to obtain an entry level position as a legal secretary.
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Case Briefs
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Shephardize
§
LexisNexis
§
Microsoft Word/Excel/PowerPoint
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Spreadsheets & Reports
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Scheduling & Calendaring
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Research Skills
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Writing Skills
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Provide
customer service to customers.
Responsibilities include open and close, formatting letters and
emails to send to customers, inventory, and advance orders, restocking, and
helping customers. Handling cash
transactions and receipts.
Results:
§ Open
and close.
§ Help
format letters and emails to send to customers.
§ Created
and implemented a more efficient method for inventory.
Five
Below, Commonwealth Square, Martinsburg, WV
Cashier, 2010
Provide
customer service to all customers. Fixing and restocking the store after
hours. Handle all cash and credit card transactions in
store environment.
Results:
§ Be a medium of communication between the customer and the
management.
§
Provide good
service to all customers by maintaining a friendly environment
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Receive the
amount of purchase in form of cash, check, credit cards, vouchers, or
automatic debits
AB&C Group, Ranson, WV
Order Processing, 2001-2008
The ability
to check all work before it is inputted into the computer. Knowledge of
different programs for different clients and a clear understanding of different
programs. Always maintain a 95% accuracy rate. Verify if credit cards were
authorize or not and if not call customers. Answering emails for the
clients by their standards. Working with Word and Excel to perform everyday
tasks. Cross train in two other departments and available when they needed
me.
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Ability to adapt
to different programs
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Easy to learn new
things, cross train in other departments
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Meet my quote and
went over it
Education
American Public University, Charles
Town, WV
A.S. – Paralegal Studies- 2012
Valley College of Martinsburg,
Martinsburg, WV
Certificate – Office Technology,
2001
G.P.A. 3.92
Knowledge of Word, Excel, Filing,
Organization, and Access.
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