Customer Service Associate Resume Examples in Word Format Free Download -->

Customer Service Associate Resume Examples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
SOFIA  WATTS
309 S.KING DRIVE
APT 001
Chicago, IL 60123
Home: 401-419-9876
sifia@hotmail.com

Experience
Fedex Office

March  2011 – Present
Customer Service Associate
Chicago, IL

·
Assist customers with their packing and shipping needs.

·
Up sell premium print products and shipping services.

·
Provide friendly start to finish print project assistance using various Adobe and Microsoft software.

·
Assist in print production.

Lowes Home Improvement

February 2010 – June 2011
Customer Service Associate
Chicago, IL

·
Assist customers throughout their shopping experience.

·
Drive sales by providing superior product knowledge and effective home solutions to every customer in the areas of home appliances, kitchen cabinets, windows and walls, paint and home storage.

·
Provide start to finish project assistance from estimates to placing orders to processing the final invoice.

·
Down stock merchandise by way of the Yale Order Selector.


FedEx Ground

October 2010 - December 2010
Package Handler
Bedford Park, IL

·
Unload all incoming packages.

·
Lift heavy packages of up to 70lbs or more on a nightly basis.


Kmart

August 2010 - November 2010
Home Appliance Specialist
Chicago, IL

·
Provide superior customer assistance.

·
Drive sales with supreme product knowledge and effective home solutions.

·
Trained incoming employees.


Mosaic

August 2010 - October 2010
Reset Specialist
Chicago, IL

·
Worked on a team within a retail setting to enhance the convenience of shopping and visual presentation.

·
With the aid of planograms and site layout sheets we shifted individual sections and then set modular at new section's location.


Peak Org

November 2009 - January 2010
Material Handler
Jersey City, NJ

·
Assisted Hewlett Packard in an inventory overhaul of the contracted companies' printers.


Wal-Mart

June 2009 - November 2009
Backroom Inventory Associate
Kearny, NJ

·
Maintain accurate counts of all back stock inventory using RF scanner.

·
Maintain smooth inventory circulation to the sales floor for replenishment.

·
Perform any price changes needed on a nightly basis.

·
Perform scheduled inventory picks as well as picks by request.

·
Transfer and store freight using manual and motorized pallet jacks as well as walkie stackers.

·
Trained incoming associates.

·
Acted as secondary lead associate.


Wal-Mart

August 2007 - June 2009
Cashier
Kearny, NJ

·
Provide superior customer service on the sales floor.

·
Interact directly with customers on a daily basis.

·
Process cash, credit card, and other payment transactions at a register.

·
Assist customers in the activation and upgrading of wireless services from Verizon, Cingular & T-Mobile.


UPS

May 2008 - December 2008
Package Handler
Secaucus, NJ

·
Accurately scan shipping 
USA Resume
 insuring packages arrive on time at their intended destination.

·
Strategically load packages to maximize trailer capacity in preparation for shipping.

·
Lift heavy packages of up to 70lbs or more on a nightly basis.


Wal-Mart

November 2006 - August 2007
Floor Associate
Warwick, RI

·
Provide superior customer service on the sales floor.

·
Interact directly with customers on a daily basis.

·
Process cash, credit card, and other payment transactions at a register.

·
Acted as secondary lead associate.

·
Trained incoming associates.


Wal-Mart

March 2005 - November 2006
Cashier
Warwick, RI

·
Process cash, credit card, and other payment transactions at a register.


AVI Food Services-Subway

January 2004 - February 2005
Crew Member-Cashier
Institute, WV

·
Prep food cooked to order.

·
Assisted with event catering as well as special order catering.

·
Maintain an accurate cash register count on a daily basis.


KB Toys

November 2003 - December 2003
Associate/stock
Providence, RI

·
Unload and tag merchandise.

·
Greet and assist customers throughout their shopping experience.


Steve&Barry's University Sports Apparel

September 2002 - November 2002
Associate/stock
Charleston, WV

·
Greet and assist customers throughout their shopping experience.

·
Keep tables and racks properly stocked with apparel.

·
Folded pants, T-shirts, hooded sweaters, etc.


Temp Depot/Providence Journal

May 2002 - July 2002
Janitor
Providence, RI

·
I maintain a clean workplace for the staff.



Dunkin Donuts

July 2001 - September 2001
Crew Member
Providence, RI

·
I served customers while preparing their orders.

·
Operated cash register.

·
Maintained a clean facility.


Lord&Taylor

August 2000 - September 2000
Stock/Receiving
Providence, RI

·
I unloaded merchandise from trucks.

·
Transported products to various departments.

·
Removed excess materials from the store.

·
Operated compactor and pallets.

·
Worked with the UPS system.


Education

West Virginia State University

Other
Music
Dunbar, WV

·
Majored in music education.


Cranston Adult Learning Center

May 2000
High School

·
I took the proper tests to receive my GED.


YouthBuild

May 2000
Other
Providence, RI

·
I developed leadership skills within a group.

·
Helped rebuild and remodel houses.

·
Enhanced painting and sanding skills.

·
Advanced in carpentry and masonry skills.(brick laying/cement mixing)

·
Advanced in various computer skills.

·
Participated in community service work.


James Hanley

Other
Providence, RI

·
Received basic knowledge of the printing trade field.

·
Operated paper cutting machine, paper folding machine and press printers.

·
Introduced to various Adobe software as it relates to desktop publishing.


Skills

·
Received license to operate various power equipment, order selector, reach lift, etc

·
Completed the Wal-Mart/Sam's Club supervisory leadership assessment test which is a prerequisite needed to become a supervisor/department manager.

·
Completed the Wal-Mart/Sam's Club tactical leadership assessment test which is a prerequisite needed to become a part of upper store/club management

·
Fast learner and very self sufficient.

·
Good speaker.




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