Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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SUMMARY OF QUALIFICATIONS
Results driven customer focused professional with 6 years
sales experience and 4 years management experience. Skilled in developing, implementing and
managing promotional/marketing strategies within time and budgetary
constraints. Supreme communication
skills with a proven ability to work with all levels of management and able to
assess client needs while conveying necessary information with clarity and
accuracy. Key skills include:
Team Building and
Training * Talent Recruitment * Customer Relationship Management (CRM) *
Managing Multiple Projects Simultaneously
PROFESSIONAL EXPERIENCE
2008-2010 Agent
Support Neil Dobbs Group – AllState Insurance Atlanta, GA
v Sell various types of insurance policies to businesses and
individuals including automobile, fire, life and property
v Responsible for reviewing and auditing various policy
transactions which included endorsements, letters of experience, disbursements,
etc. in accordance to state and company guidelines
v Implemented a new cost effective way of soliciting 40 to 65
renewals monthly, for individuals and middle market accounts
v Assist policyholders with deliverance and explanation of policy,
to analyze insurance program and suggest additions/changes or change
beneficiaries
2006-2008 Account Manager Lloyd Insurance Group, Inc. – Nationwide Insurance Atlanta, GA
v Provide field underwriting and suggest modifications to
existing lines of insurance based upon underwriting guidelines and client needs
v Set up billing, brokerage assistance in new business &
servicing existing policies
v Updates job knowledge by participating in educational
opportunities and maintaining personal networks
v Licensed sales agent, dealing in all aspects of Personal
& commercial Insurance products
2004-2006 Underwriter
Services Xchanging Global Insurance Services, Alpharetta, GA
v Accountable for training 15 employees on the procedures and
processes of submissions and clearance as well as policy issuance
v Performed risk assessment functions such as claim
determination and membership analysis to set appropriate premium for Property
Insurance
v Completed all submissions and policies with an error rate of
less than 2%
v Received Outstanding Achievement Award 5 consecutive quarters
2002-2004 Underwriter
Assistant Access Insurance Holdings, Inc. Atlanta, GA
v Implement underwriting
and policy procedures to provide
accurate information for risk bound
v Process and resolved add/delete issues, renewals,
reinstatements and/or policy rewrites
v Execute training programs to include the creation of policy
procedure manuals used for new hires as well as cross training which have
succeeded in their own administering of procedures, customer service,
guidelines and computer software skills
2000-2002 Customer
Service Representative Access Insurance Holdings, Inc. Atlanta, GA
v Answer 85+ inbound calls daily regarding policy information
v Respond to inquiries regarding automotive insurance policies
to include verification of coverage, payment amount and policy status
v Assist the Call Center Manager with various duties to
include, but not limited to generating form letters in response to client
inquires, updating and issuing new business policies and processing
endorsements
v Provide a consistently high level of customer satisfaction to
clients by responding to their needs in a timely and efficient manner
TECHNICAL SKILLS
MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access,
Mainframe, Alpha Numeric keypad -8,000 keystrokes, 55 WPM, Teamwork &
Excellent Oral and Written communication Skills
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