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GRACY COSTES
860-729-9876 / gracy@aol.com


SKILLS SUMMARY

HARDWARE:    All major IBM mainframes, PC, Servers  
LANGUAGES:   BAL/ALC, COBOL, XML, TELON, JCL, SQL, Easytrieve, SYNCSORT       
FUNCTIONS:   Programming, Analysis, Design, QA testing, Management
DATABASES:   DB2, IMS
OP SYSTEMS: MVS, SQL Server, Windows/XP
SOFTWARE:   FILEAID, Endevor, PANVALET, MS Office, ChangeMan
ONLINE:        CICS, IMS/DC, TSO/ISPF, VSAM, MQ-SERIES, WEB Base Interface
TOOLS:         QMF, SPUFI, XPEDITER, Stored Procedures, VISIO, Rational QA TOOLS, SDLC
APPLICATIONS: Healthcare, Insurance, Rating, Billing, Commissions, Finance, Pensions, Conversions, Data Warehouse 

PROFESSIONAL EXPERIENCE

Selective Insurance Company, Glastonbury, CT: Consultant via Albano Systems (8/15/2006 - present)
•·         Created systems design documents using the SDLC methodology.
•·         Developed and wrote technical specifications packages for off-shore programmers.
•·         Developed and maintained application COBOL & XML programs to support quarterly releases. 
•·         Created comprehensive test plans for unit, customer, and regression test vehicles.
•·          Analyzed existing code to provide specifications for a new XML based replacement system.
Skills Utilized: SDLC, Testing, Analysis, Programming, Web based XML, DB2, SPUFI, QMF, COBOL and Property Casualty application knowledge.

United Healthcare, Hartford, CT: Consultant via the Systems Group (8/2000 - 8/2006)
•·         Conducted and contributed to the system design data normalization meetings.
•·         Created technical specifications for offshore and onsite programmers.
•·         Developed and maintained application programs to support random system enhancements.
•·         Coded QMF queries and embedded SQL COBOL programs to support a new system database.
•·         Provided systems analysis for the PARS conversion to the new Care Coordination system.
•·         Made coding modifications to the MQ-SERIES director program that replaced most batch processing.
                Skills Utilized: Analysis/Design, Programming (DB2, QMF, SQL, IMS, CICS, COBOL390, Stored Procedures, Easytrieve and JCL) Healthcare knowledge, and Systems Development Life Cycle (SDLC).

Aetna US Healthcare, Middletown, CT Consultant via Howard Systems (1/2000 - 8/2000)
•·         Prepared comprehensive test plan and test script documents.
•·         Set up test tracking and logging procedures for a major provider application system.
•·         Tested data for defects and insured that the existing logic functioned as normal.
•·         Controlled and administered various QA test cycle functions during the testing process.
                Skills Utilized: Quality Assurance (QA) system and software test engineering knowledge, coordination, communication and Rational Clearquest tools.  This was strictly a QA testing contract.

State of Connecticut Motor Vehicle Department Consultant via Martinez Associates (11/1999 - 1/2000)
•·         Effectively, managed team lead administrative and project tasks for four programmers.
•·         Applied Y2K code to and tested a large number of COBOL programs.
Skills Utilized: Team leadership, Programming (VSAM, COBOL, JCL, CICS, IDCAMS).

Middlesex Mutual Assurance, Middletown, CT Consultant via Impact Systems (3/1999 - 9/1999)
•·         Implemented the "Freedom Group" software upgrades to the MMA Claim system. 
•·         Provided analysis, coding, testing, and system pack restores for a Data Center move.
 Skills Utilized: VSAM, COBOL370, JCL, CICS, and IBM utilities.

Aetna US Healthcare, Hartford/Middletown, CT Consultant via Impact Systems (3/1998 - 3/1999)
•·         Coded and tested new renewal remediation programs successfully within a limited timeframe.
•·         Coded and implemented the required programs for the ARS and CHA ERISCO conversions.
                Skills Utilized: VSAM, BAL, DB2, SQL, COBOL370, JCL, STARTOOL and time management.

CIGNA Insurance, Bloomfield, CT Consultant via Computer Staffing (4/1997 - 3/1998)
•·         Coded and implemented complex online CICS programs for a new Defect Tracking System.
                Skills Utilized: DB2, QMF, SQL, XPEDITER, PANVALET, JCL, CICS, and COBOL.

Aetna US Healthcare, Hartford, CT Consultant via Impact Systems (6/1992 - 4/1997)
•·         Provided analysis and programming to support a major enhancement to the "Re-engineer Accounting and Billing Process" system.
•·         Performed the "data modeling and normalization" functions for the DB2 tables.
•·         Provided programming and documentation support for the Pension Administration System.
•·         Coordinated and set up the fund transfers between multiple banking locations.
•·         Designed and coded a CICS front end to the Vantage-One online software.
•·         Coded the process to upload data from the PC via a translator known as Arbiter.
•·         Analyzed 25 BAL programs and wrote detailed program specifications for their conversion.
•·         Designed the online screens for the Agent's Commission System using the TELON tool.
Skills Utilized: COBOLII, DB2, CICS,  SYNCSORT, JCL, XPEDITER, FILEAID, IDMS, normalization, Accounting, Billing, client server, TELON, MF COBOL, BAL and banking application knowledge.
               
Travelers Insurance Company, Hartford, CT Consultant via Computer Horizons (12/1991 - 6/1992)
•·         Developed programming code to satisfy corporate audit requirements for the TOPS and PRONET claim systems.
•·         Developed and maintained code for the PARS Case Management system.
 Skills Utilized: Analysis, COBOLII, IMS DB/DC, DB2, SQL, and QMF.
  
CIGNA Insurance, Bloomfield, CT Consultant via Computer Staffing (3/1990 - 12/1991)
•·         Coded three DB2 imbedded SQL programs to extract claim data from the MEDICOM system.
•·         Prepared data flow diagrams and coding to support enhancements to the DENTICOM system.
                Skills Utilized: Analysis, DB2, SQL, structured documentation, COBOLII, and XPEDITER.

CIGNA Insurance, Bloomfield, CT full time (5/1982 - 3/1990)
•·         Coordinated and managed the programming support for Data Center systems including: DCMS (online scheduling), UCC1 (tape management), and a "home grown" charge back accounting system. Major activities included:  normalization of DB2 tables, coding DB2 CICS command level programs using embedded SQL, and coding DB2 QMF queries.
                Skills Utilized: COBOL, BAL, CICS, VSAM, DB2, QMF, SQL, JCL, management, and people skills.

Aetna Life and Casualty, Hartford, CT full time (4/1980 - 5/1982)
•·         Coded, tested, and implemented COBOL code to support the ISA Issue System package.   
•·         Built and installed a data feed (bridge) from CNB to the Health Administration System.
                Skills Utilized: Analysis and Design, COBOL, BAL, JCL, Insurance knowledge and people skills.




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