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309 South Bright Street ▪ Hillside, New Jersey (908) 906-9876 ▪ hortonfarrah@gmail.com
 



Certifications
Associate in General Insurance (AINS), June 2011
The Institute

Six Sigma Green Belt – Information Technology, December 2009
Villanova University

Education
B.A., English
Rutgers, The State University, New Brunswick, New Jersey

Professional Experience

Chubb Group of Insurance Companies, Warren, New Jersey                                     June 2007  to present

Provided application design, support and production problem resolution for the Worldwide Information Network System which maintains premium and loss data for Europe and Latin America.  

  • Business and technical requirements elicitation, analysis, verification, and preparation of Business Requirements and System documentation in compliance with corporate SDLC policies and guidelines. 
  • Prepared requirements, functional scope, design, and project plans for conversion of the Latin American Premium System from overnight batch to real-time CICS/MQ processing. The new system consolidated business rules, established data quality standards, improved operational efficiency of the batch network and significantly reduced the occurrence and severity of production issues.
  • Performed requirements solicitation  and documentation to support the capture and holding of
reimbursable deductible claim information in the WINS system. Documented functional requirements
for the creation of monthly statistical files to pass transactions for the insured’s reimbursable reserve,
loss payment and recoverable amounts.
  • Led the reinsurance redesign project to understand the business and application requirements necessary to align Latin American reinsurance processes to a common business model. Translated business requirements into formal technical requirement documents.

 

Consultant                                                                             December 1989 – June 2007


Verizon Wireless, Warren, New Jersey                                                                   January 2006 – May 2007

Performed data validation and software development in the conversion of over 12 million customers from independent customer billing systems to the corporate Virtual Information System Integrated Online Network (VISION) which supports the core billing functionality for mobile telephone customers.
  • Translated user requirements into technical specifications, developed software, test plans and documentation in support of the Message Processing and Rating system that collected, stored and applied rates to voice, text and data messages.
  • Primary software tools were DB2, COBOL II, JCL, SQL, MQ, File-Aid, Expeditor, CA7, FTP, NDM, MS Office Suite.

Medco Health Solutions, Montvale, New Jersey                               April 2002 – December 2005

Performed business requirements reviews, systems analysis, technical specification preparation, program development and software testing for the support of the Integrated Tape Processing Billing system.
  • Developed, tested and implemented software to support business requirements for the Federal Health Insurance Portability and Accountability Act (HIPAA) statutes and Medicare programs.
  • Reviewed process, business and technology environments to recommend technical options for the resolution for user reported issues and ad hoc analysis solutions.
  • Primary software tools were DB2, CICS, TERADATA and QUERYMAN.

TechnoTots, Inc., Perth Amboy, New Jersey                                                          June 2001 - April 2002

Served as a Technology Instructor and provided computer lab instruction in an object oriented programming language for the Rutgers University Women in Science and Engineering summer youth programs. Established the technology curriculum and provided computer lab instruction for Pre-K through Grade 6 for a private school.

Guardian Life Insurance Co., New York, New York                                            August 1999 - May 2001

Developed the mainframe interface to the Cyber Life New Business Application that processed applications for Guardian insurance products. The system consists of a GUI front-end (Visual Age Smalltalk and C++) customized to connect to a mainframe CICS/DB2 system.
·         Performed Software Quality Assurance for real-time data updates of mainframe CICS/DB2 interfaces to Guardians Legacy Issue System and New Business Tracking applications.

 

Fleet Bank, Ridgefield Park, New Jersey                                                       December 1998 - March 1999

Gathered requirements, documented and delivered functional specification documents for an Escrow Account System.

Novartis, Summit, New Jersey                                                                                    July 1998 - December 1998

Performed requirements analysis and specification development for loading, summarization and migration of a Pharmaceutical Sales application from DB2 to Oracle based platform.

Paine Webber, Weehawken, New Jersey                                                               January 1998 - June 1998

Developed software changes, upgrades and documentation for the implementation of the Knight Securities Trade Upload application.

Prudential Securities, New York, New York                                                          May 1997 - January 1998

Data mapping and requirements analysis for the conversion of a Corporate-held Securities Management Reporting System from adhoc VSAM to scheduled DB2 platform. Developed logical data model for summary table loading and reporting. Liaison to DB2 Physical DBA group and assisted with physical design implementation.

ADP, Jersey City, New Jersey                                                                                      May 1996 - April 1997

Implemented software changes to incorporate new client processing requirements into an Account Executive Information System utilizing CICS, DB2, VSAM and COBOL.

American International Group, Parsippany, New Jersey                                  August 1995 - April 1996

Performed Business requirements analysis for the migration of a Workers Compensation system from legacy Mainframe to Visual Basic front-end, stored procedures and SQL server platform.
·         Developed technical specifications utilizing VISUAL BASIC, DB2, CICS, VSAM, SQL SERVER, ACCESS and MDI GATEWAY.

 

Prudential Reinsurance, Newark, New Jersey                                                     January 1993 - August 1995

Developed a General Accounting Extract System that provided summarized DB2 Data to support the Annual Statement and General Ledger systems utilizing IDMS, ADSO, DB2, SQL, COBOL II, VSAM, QMF, and FILEAID.

Amerada Hess, Woodbridge, New Jersey                                                           January 1992-December 1992

Implemented software changes for oxygenated gasoline products to the Central Order Processing Information Management Systems utilizing COBOL II, IDMS, and ADSO.

AT&T, Piscataway, New Jersey                                                           January 1990 - December 1991

Requirements analysis and logical database design for conversion of Public Equal Access Tracking System from IDMS\ADSO to DB2\CICS.

Twin County Grocers, Edison, New Jersey                                                      August 1988 - December 1989

Developed and modified programs utilizing CICS, IDMS, COBOL and VSAM to enhance and support Financial and Retail applications.

Smith Barney, New York, New York                                                                   December 1986 - August 1988

Performed systems analysis, logical database design and programming of the Capital Markets Applications including the Syndicate Underwriting Trading and Book Manager Accounting Systems utilizing CICS, IDMS, ADSO, and VSAM.

Zale Corporation, New York, New York                                                          February 1985 - December 1986

Installed the Purchasing and Inventory Modules of the Cullinet Manufacturing Software package utilizing CICS, IDMS, ADSO and VSAM.

American Broadcasting Company, Hackensack, New Jersey                  December 1981- February 1985

Support of Accounts Payable Application utilizing COBOL and VSAM.

Technical Skills
Software: CICS, WebSphere MQ ,Queryman, DB2 Utilities, Expeditor, MS Office Suite, Endeavor, Outlook, Lotus Notes, Intertest, OS/JCL,  IBM Utilities, FTP, NDM, CA7, Changeman, Panvalet, QMF, Erwin, VSAM, Visual Basic, Ads/O
Languages: COBOL II, SQL, HTML
Databases: DB2, Teradata, MS Access, Sql  Server, IDMS



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